I could not get resolution from the AAA - Worthington office on an issue; so, I went to the AAA -…read moreWesterville office. The two individuals I spoke with at the AAA - Westerville office were very understanding, looked up an old receipt, printed it out, and even looked up the Customer Service phone number for Delsey Luggage. Kudos to the AAA - Westerville office for their customer service! I did not receive good customer service from the AAA - Worthington office and I've been a AAA member for 29 years!

Your check-out help was contrary and nearly rude to us because we did not have our large "credit"…read moretype AAA card in our wallet or purse. Both my wife and I cary our key-ring card along with other key-ring cards that we frequently utilize. I received a lecture on why I should carry the larger card and how AAA was losing money from customers that peel off their key ring card and give it to non-members. Nearly walked out to avoid tasing my voice but your cashier just kept on lecturing. Not a pleasant visit.

Attentive, creative, and patient. Easy to work with and very quick response time. Although we…read morehaven't booked our trip, we will soon.

10/1/16 Extraordinary service. We had the pleasure of…read moredealing with Amanda Smerdel as our travel advisor. We flew from Columbus Oh to Rome Italy. We stayed twelve days traveling to three different cities. She made all our flights, private car pickups, and tour arrangements. Her suggestions for small group tours were perfect. She kept me up to date and frequently checked with me concerning all travel arrangements. She was quick to return my calls and extremely efficient. Everything went as planned. We would never have had such a wonderful stress free trip without her excellent planning. She is a gem!

Such a Pleasant person. Very informative and called me while I was on my trip. Made me feel…read moreimportant. So enjoyed my trip in Aruba. Everything was laid out. I didn't have any days without activities and fun. Simply amazing is definitely the place for an travel agent. I will be booking again. Thank again, Mary for everything

Simply Amazing Experiences is hands down the best at catering to our specific needs when it comes…read moreto traveling and planning experiences. Our latest trip was a Babymoon this past weekend. Mary listened intently to what we wanted, found an amazing location, AND planned the best itinerary for us. We had such an awesome time. SAE is most definitely our permanent traveling and experience go to.

I wanted to thank Island Travel Company for the wonderful trip to Hawaii! It was truly the trip of…read morea lifetime. Every single recommendation for meals and accommodations were spot on!! Highly recommend!

When it came time to plan a trip to Punta Cana, my husband and I knew this was the place to come to…read morefor help! We know nothing about the area and haven't stayed in a resort in years. I had a list of particular things that were important to me in choosing where to stay. I gave Angel my list and she came back to me quickly with a list of properties. We took a look at everything and one really caught our attention-Hyatt Ziva Cap Cana. It's an all inclusive family resort, on a calm and beautiful beach, with high ratings. She told me it checked off every box we had. After a 7 night stay, I can confirm this 100%. This resort was everything we wanted and more. We aren't the type of people to stay in one place for 7 days but we found everything at this resort so incredible that we never left it. Our 6 year old had the time of his life there, and so did we! The resort was stunning, clean and inviting at every turn. The staff was hospitable, kind, and attentive. The food was plentiful and delicious. The beach was calm enough for us to feel comfortable with a younger child who is still learning how to swim well. The resort also has activities geared towards kids and a Kids Club where the adults could have an evening or two for a date. Angel knew exactly which resort was the one for us! Angel also arranged our transportation from the airport to the resort and back to the airport. The transport was clean, air conditioned well and efficient. They came ready with drinks and snacks - we couldn't get enough of the plantain chips! The airport transport area was hectic and I was very glad to have already arranged our transport - the driver also found us which was very welcomed after a long travel day. My husband and I love travel and love trying new places. We typically do not return to a destination because there's so much of the world to see - however we both already are talking about when we should return to Punta Cana to stay at Hyatt Ziva Cap Cana again! This vacation was everything we desired it to be! Thank you Angel and Island Travel!

I called for AAA Service yesterday at my home for a battery installation in my car and Queen was…read morethe driver servicing my ticket. I cannot tell you enough how very professional and personable Queen is - she was prompt, she helped me understand everything she was doing and why, she advised best practices on how to care for batteries going forward for my car and provided me with the most optimal AAA experience I've ever had being a member now 29 years having gotten my first membership at 16 years old. I sincerely hope AAA has a recognition program in place to honor those who do their job successfully of course, but go over and beyond providing the member with a flawless experience. I fully recognize my car was at home and I wasn't on the side of the road or interstate which is most likely more of the call-for-help norm, however, I absolutely believe if I had been stranded and Queen was in charge of my situation even on the road, my level of service, professionalism and positive approach to my call would have been the same: flawless. Please take time to recognize her in a way that she would value and appreciate to her needs. AAA has always been good but Queen is simply the best. AAA is fortunate to have her.

Went in to get maps of upcoming trip and the customer service was horrible…read more Fist time in years I've experienced horrible service from AAA BIG DISAPPOINTMENT

Lisa Balek was absolutely amazing to work with when planning our trip to Cancun. She handled…read moreeverything from the resort, to flights, and even transportation to the resort. She prepared us for paperwork, passports, and even checked in with us while we were there to make sure everything was perfect! I will absolutely use Somerset Travels again!

From the owner: Somerset Travels, LLC. is dedicated to offering you the best prices and advice, while maintaining…read morean emphasis on customer service, so don't hesitate to contact me so I can start planning your next travel adventure! As your personal Travel Agent, I'll devote time and effort to making sure you're happy with your travel options. My experience and commitment to customer satisfaction has earned me a solid reputation in the travel industry. If you need any assistance, I'm just a phone call or e-mail away, so you'll receive the immediate attention you not only need, but also deserve.

Ike has been a complete lifesaver during the COVID crisis…read more Last year as we were planning our wedding, we were trying to figure out where we should go on our honeymoon. We wanted it to be a bigger and more exciting trip than we would normally take. We decided on Greece for our late April 2020 honeymoon after deeply considering Spain and Italy (yes, good thing we didn't choose those countries!) To remove some stress from all of the planning, we decided to hire a travel agent to organize the hotels, flights, and some events we wanted to attend. I was familiar with Ike from many choir trips he organized for my high school and thought he would be a good choice. We were excited and had just received our fancy itinerary booklet. Then, COVID hit. We had to postpone our wedding, and with travel being a complete disaster, we needed to postpone our honeymoon as well. On top of rescheduling vendors and contacting our guests (and working crisis comms for my job) I would have NEVER had time to replan an entire 10 day honeymoon. Thankfully, Ike has been advocating for us and keeping us in the loop with updates. Travel is still a little uncertain especially with airlines, but I am so thankful it's not on my plate right now. I would definitely recommend Reynolds Travel for your next big adventure (or even a small adventure)!

Just cannot express my thoughts and appreciation for the efforts on making this vacation trip so…read morenice. Agent Yvonne Dunlap put forth a lot of time and planning to help make this a memorable trip. I would highly recommend this agent for any travel planning.

If you want a great vacation experience, let The Barefoot Traveler take care of you! Yvonne has…read morebooked both cruises and all inclusive vacations for us. All we had to do was pack - and she took care of the rest! Looking forward to more Barefoot Memories!!

Merideth was recommended to us through a friend. We had loosely put together a plan to go to Italy,…read morebut it was not well formed - that's when we reached out to Merideth. Merideth was amazing and helped bring our Italy trip to life and made it a reality! We will definitely seek her out for our future trips! Highly recommend her!!

I recently booked a cruise with Stephanie from Great Getaways Travel and it was one of the best and…read moreeasiest bookings - easily the best travel agency I have dealt with in my life, and I work with many for work. Stephanie was responsive, quick, friendly but most of all very detail oriented. I've never worked with, let alone recommended a travel agency in my life, but after my incredible experience today, I immediately sought out to send a review because I wanted to share this incredible resource with others.