Dr. Joel is excellent. She has excellent intuition when challenging issues arise. We have her as…read moreprimary care doctor for our parents for more than 5 years and she has been a wonderful doctor for them.

My mother is a patient of Dr. Joel's. I need a letter stating my mother cannot make decisions; she…read morehas end-stage Alzheimer's & my father cannot assist either. The person at the desk said they couldn't release any information. Well, ok, but how do I get help then? "We cannot give out any information." The aide got rude. I asked to speak with someone else. She refused and hung up on me. I hope this young woman's mother has another daughter to help her when the time comes - and look out for Karma!

CALL AHEAD TO CONFIRM SCHEDULE. I arrived on time, I had to wait an hour after my time to be seen…read more A live scheduling system would be very helpful... automated or manually notify patients if you're running significantly behind. Otherwise, staff and Dr Sack are friendly & professional.

This place is a joke.It's dirty they treat patients like garbage. Kelly Morgan is the worst. I've…read morebeen on a script for years and because I talked back to her one time she talked down to me like I was a piece of garbage and then did everything she could to get my script taken away from me after years of being on it. She thinks she's god

Absolutely love this location! And not just because it opened up a half mile from my house. It…read moresaves me from going to West Bloomfield or downtown. I have not had a bad experience here i over 2 years. I have been here for emergency treatments and regular testing. All the staff have been friendly and caring. Lab staff are very efficient and professional. I highly recommend this location. If you have to go, this is a go to place in my book.

New facility is amazing . The staff is great !!! I switched all my medical needs to this location .read more

Came in for an RN visit today. I arrived early and checked in about 5 minutes before my scheduled…read moretime. Still, I wasn't called in for over 30 minutes. When I asked the front desk, they said they'd check, but no update came. Meanwhile, others who came after me were seen first. This was just a second dose vaccine follow-up, and during my last visit, I was told it wouldn't take much time. I ended up waiting nearly 40 minutes before I was called in. That said, Sky was super cool, professional and gentle. I didn't even feel a pinch! In and out in 10 minutes. The wait was frustrating, but Sky made the actual visit smooth and easy. The clinic should definitely work on managing appointment timing better, especially for simple follow-ups.

I went to the IHA urgent care in canton and Dr. Aathar Ghannam helped me with such ease and care…read more She genuinely listened to my concerns and took the time to understand what i need. The urgent care is usually a dreadful place to be but because of Dr. Aathar, it is truly a better place!

I really just wanted to reiterate my review about Dr Peter Bullach, Dr Robert Brateman & Dr Olga…read moreMondrosova.....My first review hasn't changed ,except for an even better review of everyone & everything in this practice! I have gone to this practice since Dr Brateman was at Providence Hospital bldg. in Southfield, MI back in 1986! * he came to see my newborn baby girl at 11:30 pm after a baseball game and all!! I thought that was pretty unique for a Dr who isnt even the one "on call" to come in and see his newest little patient! Anyway....what I really want to say in only the kindest and nicest way possible to the other reviewer, "Vaquel R."; is that honestly, you had to have caught the office staff on a particularly bad, running late, crazy busy kind of day! I promise you...they are truly "one of a kind" in the way of treating us as patients, but as people first. If Ive ever had to wait, I know that when my turn comes, I will be treated with the same time and respect given to the persons during my waiting time! If they asked you to call back and if you would've said "No, I cannot, this is very important," they would've stopped and helped you! My appointments are always at 4:30 pm, because of a nerve disease and pain, Im unable to drive myself to their office. I must wait for my husband to drive me there after work. They always let me come at that time and when my husbnd and I leave, usually after 5:30-ish PM, there's always t least one or two of the office staff still there calling in prescriptions and doing the "other" stuff required of an appointment personnel and office staff! I too, worked in a setting like this. I worked many years at the U of Michigan hospitals Appt. center. When we turned the phones off, there were usually a couple people still in the cue system waiting to speak to us and make an appt. Also...i had to call scripts, Dr.s offices and do whatever notes, the Drs had left for me to do before I went home. We even couldn't do appointments at 4:55 pm because it takes time to get all of the proper information, and if it were an emergency, we knew the persons would be heading to urgent care or E.R., knowing that we closed in just a few minutes and we couldn't possibly give them the one on one TLC that patients like to get from the office staff. That being said, I just wanted you and anyone who might read your review, to know that this has never been my or my family's experience with this office....but if by some chance that were to happen to me, I would say to myself "well it's only 5 minutes before their phones turn off and Im not having an emergency (because I would know to not call but go to ER!) and what I need, especially if Setting up a new patient appt. for another person; I know that that would take much more than 5 minutes, due to the type of information that is exchanged in this type of phone call! Also, Knowing that just because the phones are sent to the answering service at 5:00 pm, or close to that time depending on who's watch you are looking at; that doesn't mean the office staff grabs their coats and leaves...there's so much to do before they go home and as I've said...Ive left after 5:30 pm nd they're still there making pharmacy calls and other ! Anyways, I'm writing from experience. Like I said, we've been patients there at "Brateman medical ctr" for many years and I truly do know these things I'm writing to be fact. Lastly, it's easier for them and less confusing for incoming patient or Dr. Phone calls, for the staff to answer the phone as "Dr.'s office, can I help you?"! If you're calling for any of the reasons most people would call, you would know right away that you in fact got a Dr's office. Next, it would be terribly difficult for the staff to answer the volume of phone calls that their office gets each day by saying " Dr's Brateman, Bullach & Mondrosova's office can I help you?".....many many times per day. NOR would it really ...only in my lay opinion, be right to answer saying "Dr. Brateman medical center" because then you wouldn't know that Dr.'s Bullach and Mondrosova were a partners in that same medical center! Just a few thoughts.....only because one person views something one way, it is their right to have an opinion, but I promise you....you won't find better Dr's, nurses, M.A.'s, or office staff than these people.....they are "one of a Kind"...in a good way!!! Thank you so much for allowing me to write my experience here and I mean no harm, rudeness or any hurtfulness to the other reviewer.

Dr. Mondrusova took the time to speak to me about the various items I wanted to discuss with her as…read moremy new doctor. I was organized and had my list ready to go, but I was worried she would be short or hurried with me since I wasn't there for an urgent issue. I was greatly pleased that she sat with me, took her own notes, answered my questions, and ordered the various labs (cholesterol, fasting glucose, etc.) that are par for the course, as well as a couple that she thought might be good given some of my concerns about family's illnesses. Nothing seemed forced or overboard, and she was very understanding and matter-of-fact when it came to some sensitive issues. There is a Quest Diagnostics lab in the same building which was naturally convenient as I just went next door for my blood draw. I had no issues with billing or with my insurance company claims. My only complaint has to do with the office staff's phone etiquette that I have experienced before and since. I know now that they answer the phone as just "Doctor's Office", not "Brateman Medical" or something similar, but I honestly couldn't understand them initially and thought I had dialed the wrong number. When I asked whether it was Dr. Mondrusova's office, the woman was rather exasperated as though I hadn't been listening. I called again recently to make an appointment for my partner for a new patient/annual check-up as well. I was busy literally all day with work and had to wait for a couple of afternoon conference calls to finish, so I dialed in at 10 to 5. After following the prompts from the new automated system, a woman picked up - again answering "Doctor's Office" - and I explained I wanted to make an appointment. She cut me off, saying, "Well, can you call back tomorrow morning?" I was so flustered, I said, "Oh. Yes. I guess." And she said, "Good. Thanks," and hung up. The problem is...I can't call back tomorrow morning. I won't be available to make a call until almost noon. Is that too close to the lunch hour? Will I be asked to call back later? I find myself highly annoyed and also concerned about sending my partner to them. This is the kind of customer service issue that would send him right back out the door, and it's already like pulling teeth to persuade him to see a doctor in the first place. It would be so convenient for us both to go to the same practice though. I've answered office phones and worked retail in a previous life, so I know the desire to get out the door as close to closing as possible, but we weren't allowed to stop serving customers until actual close; administrative 'closing' activities were still lower priority. Perhaps the office staff needs a little help at the end of the day to finish expected tasks OR just needs to reset expectations about when they leave v. when the office closes. (Or they need to change their published hours.)

I have always really liked Dr. King. She was recommended to me by a former co-worker, and I later…read morerecommended her to several others including my husband. Dr. King was willing to let me participate in my care. If I wanted to try an alternative treatment or avoid a certain medication, she would always offer other options. She was also very personable and easy to talk to. Dr. King would also share other anecdotes from her own life so you felt she was really involved in what you were saying.

I had not been to a dr. for ck up in over 15 yrs -- I'm 52 so it wass TIME! I was embarresed to be…read moreso neglectful. Dr. King was fantastic! American female -- VERY knowledgeable -- VERY enthusiastic ... and she did not make me feel badly for not having been to a Dr. in so many yrs. She made me excited to get back on a healthy track. I smoke and dink some. She did not make me feel like a bad person for that ... She was very through in my ck-up. She stated -and it has been true - that any tests that are done I will receive information -- non of this no news is good news kind of stuff. I signed up with nextmed to view and communicate online -- the DAY AFTER - my blood test there was an e-mail with the results from the lab and ALSO a letter from dr. King with a review of each of the part of the test and where I stood and where i should be -- and recommendations (-- for me none expect to return in a year) Her staff was very nice as well ... Her enthusiasm has made me want to go back as needed ....

I worked with Dr Kuzdak a few years ago, but when trying to make an appointment recently I got this…read moreresponse from the receptionist: "you're now considered a new patient and Dr Kuzdak is not accepting new patients." I felt like a door was slammed in my face. Too bad, as I really enjoyed working with this doctor.

Dr. Kuzak is the best. I would recommended him to anyone. He is so caring and goes way above and…read morebeyond to care for is patients. I wish every Doctor was Dr. Kuzak. He always knows what is wrong with you.!!!

Dr. Mekai and the Internal Medicine Associates of SE Michigan is wonderful. Dr. Mekai is caring,…read moreattentive and listens to her patients. She takes the time necessary to understand the issue and discusses it with you in a way that is caring and empathetic. The nurses are also helpful and take the time needed. Never do you feel like you are "just another patient". The office staff, led by Deborah, is top notch also. Billing and scheduling issues are non existent and they are very helpful in all aspects. I highly recommend this office and provider.

Amazing staff and Doctor. Very present to walk in to smiling faces . I love dr Mekairead more