People are very nice and helpful. The wait is never long and…read moreservice is excellent. It's a good business

I've been working with Jim Jeanmard. He is knowledgeable, thorough in his explanations, knowledge…read moreof products available, and will spend time talking you through the process. I would highly recommend working with him for all of your mortgage needs!!

This place is great and the employees are really great people they handle themselves professionally!read more

Stop by there on Tuesday but unfortunately my debit card was lost, I asked Manager could I come the…read morefollowing day with cash, because I wouldn't have time to run to my bank and come back in time before closing, she said it's fine you can come by tomorrow I'll be here at 9, I said I have a chiropractic appointment I'll be there after that. So on Wednesday I called and the manager answered I said told her I would be on my way with cash, she said ok, so when I arrived I handed her the cash and I waited for her to renew everything, then she says are you renewing I said yes ma'am, she then asks if I have a bank statement so I said no, she said the computer is now asking for one. This upset me because I called in advance to state that I would be going to bank to get cash while awaiting for debit card to come thru mail, if I had needed a statement or transaction report from my bank I could have done that while at the bank getting cash. There was no explanation given as to why all of a sudden I needed a bank statement. So I was like I just left from my bank in Breaux Bridge, she said you can email it to me... and I did write down the email but I chose not to continue to do business there. It was inconsiderate and inconvenient for me to have to go through all that, no reason was provided. In any position or business. Whenever you have to handle direct business with customers I think folks need to put their private phone conversations on hold, or disconnect the call while assisting customers, customers don't need to know about others private lives, or other people's business. I would have rather my business be handled while off a private conversation, and maybe if she had not been on the phone with friend, relative, or whomever it was because based on what I heard it wasn't business related.... she could have provided me with an explanation on why a bank statement was needed in the first place. As of today I still don't know why I needed to provide this establishment with a statement. I'll remain an inactive and in good standing customer. Disappointed in this location.

I've been working with Kayla Reaux & she has been amazing. She is available to answer your…read morequestions & guide you along the process. I think that is what I find most amazing about her is her ability to communicate through all platforms, email, text, phone or in person. I am glad I was referred to her & would send anyone that needed a mortgage to her!

As a first time home buyer, I was nervous and didn't even know where to start. I worked with Rob…read moreStewart at Assurance Financial and with his patience and expertise I now own my first home:) I could not have done it without his guidance! Overall the process was smooth and I closed on schedule. If I were able to give 10 stars, I would!!

Mathew was very helpful and informative, taking the time to answer all my questions and give me the…read moreinformation I needed to make an informed decision regarding my home and auto insurance.

I wouldn't want to do business with anyone else if I could choose this man every time! The way he…read moretakes care of his home, his property and even his neighbor's property, shows me that he takes pride in his work and wants to make sure that everyone else is properly squared away!