I do not enjoy being a member of this bank. If I have any…read morebusiness to do, which I try to keep to a minimum, I hope it can be done by calling their 1800/1888 number. Going to the branch is INCREDIBLY FRUSTRATING. No matter how simple or advanced my transaction is, I have NEVER once gotten taken care of in less than 40 minutes. Often its about 1.5 hours. Seriously, there is a staffing problem at the branch. I do the photo scan method of my checks to make deposits, use square to have electronic payments go into my account there, and I pay my cc bill online by loggin in. I seriously dread and try to avoid any in person banking needs because it is so frustrating to have to wait so long for assistance.

I have been a member of Navy Federal Credit Union for 10+ years. I have both personal and business…read moreaccounts here, at this branch. This branch is poorly managed because there is always 6+ people in line inside and they only use one of the drive-through's available and it's always backed up too. if you are going at lunch, forget it, it will cost you at least an hour because there is usually only one teller. Any other time of day minimum 30+ minutes to make a simple deposit or withdrawal . I am currently looking at relocating all of my accounts.

This Wells Fargo sits in the Publix shopping center on the far west end of Highway 98 near…read moreCarillon. We stopped by this location to get a mortgage payoff, as online it directs you to call or see a branch for the information. Given we were popping into nearby Publix, we figured since it was right there, why not. Well, we should have just called and after our visit to this location, I remembered why I do most of my banking online. Service was just terrible. We walked in, was "greeted" by a banker from her desk and when we told her what we were after, she audibly sighed and seemed to be annoyed. She came out of her office and then said she could help, but the tellers also could, so we should wait in line. When we get to the teller, he then also seems annoyed with the request and tells us that tellers do not normally handle anything with mortgages, but he will try. While I appreciate him "trying", we would have just preferred being redirected to someone who actually has access. Several minutes later, he confirmed what he also knew, that he was unable to get the information we were after. By this time, the original banker had stepped outside for a break, making sense of her not wanting to assist, and the other banker was actively assisting someone else. We were told it would be easier to just call. Easier to call than to physically stop by the same Wells Fargo branch we originally got our mortgage through? Seriously? At this point, my father and I decided to leave, and we will in fact call. We prefer not to give this branch credit for receiving our payoff at this point. Overall, very poor representation of Wells Fargo. We have had many dealings with this branch over the years, but this latest one was enough to drive us away from the chain once we close out our mortgage.

We stopped here on our way back home to get some cash to buy a lottery ticket ( if you're from…read moreAlabama you know why!). Drive through ATM was very easy to enter/exit and we had no issues at all. Because it's not on Front Beach Road it isn't as crowded as other banks in Panama City. I'm sure we'll make a stop here again!

Excellent service! Love Insurance made setting up my rental property in Florida stress-free and…read moresaved me money. Very professional, responsive, and truly cares about clients!

The overall service was great, we just moved to Florida so we've been looking for an insurance…read moreagency and this one is the best so far. Would definitely recommend

Excellent service and staff go above and beyond to assist with my complex tax returns. I've used…read morethem for 6 years and never had an issue. Highly recommend.

I've been banking all over America in the last 25 years, and have never actually been satisfied…read morewith a bank until now. I've been with these guys for at least 8 years now, 2 personal accounts and a business account. They are literally the best. Excellent customer service, and I would specifically recommend the niceville branch, they are all excellent, but a standout would be Wintress. The best teller I've ever had the pleasure of doing business with. Quit dealing with banks that don't care about you and bank here!

I have never had help with my finances before and Brenda has been amazing to work with. She walked…read moreme through each step and explained everything in Lamens Terms! She has already made me feel better about my future, I just wish I met her sooner! Thank you!

I went to Smartbank in Destin, FL to close an acct and open an estate acct for my deceased father…read more Charleen,Tammy and XIO were amazing. They were compassionate, attentive and gracious in all they helped me with. I will be moving all my business to Smartbank!

My favorite bank and has been for many years. Always friendly and first class service.read more