This business is no longer at this location. I am trying very hard to get my warranty information…read more I would have given this company 5 stars in the beginning but after a long series of unfortunate events and lack of admission of wrong in owners part I am having to leave this review. We used our entire savings to get our AC and never thought it would come to this.

I had searched through Yelp and had set up three estimate appointments with split air conditioner…read morecompanies, one of which was with Cooling Tower. I wanted to cool a single large area with a cathedral ceiling and the first two company estimators walked through the area and checked the outside and gave a rough estimate with a BTU size for the air conditioner. They both took about five minutes each to give their quotes. No measurements or calculations, just an "eyeball" estimate. When Spencer Machida from Cooling Tower came he used a laser measuring device and a tablet to not only draw a floor plan with square footage but also calculated how many BTU's would be needed. He took into account the high ceiling and the square footage and gave me a quote for the whole job with a cost breakdown for the air conditioning unit and the materials needed and labor. His quote came in not only lower than the other two companies but he emailed me the cost breakdown and the pictures of how the outside of my townhouse would look with the installation of the piping and condenser. I was able to print these out and bring them to my townhouse association board meeting and got instant approval, since they needed those specs for their approval. I was able to schedule an appointment for installation with Spencer the next day and he installed the system himself the next week. One of the townhouse owners at the board meeting had been getting quotes for a split air system himself and I gave him Spencer's number. When I called Spencer the next day to schedule my installation, he said he was coming up later to do a estimate quote with the same owner. Later when he was doing the installation at our house, he said the other owner wanted to go with their company and was going to schedule an installation after he got solar panels installed first. He said the other owner decided to go with three bedrooms instead of his initial two. I guess the estimate quote Spencer gave him was much better than the other companies. Anyway now I am all set for the coming sweltering hot summer! I only wish I had done this years ago. My wife said I am so spoiled now that I want it on all the time. It is supposed to be good on electricity and I will find out the next electric bill. I very, very highly recommend Cooling Tower and Spencer Machida for a split air system. You can't go wrong, with the Fujitsu 12 year warranty! Remove review

I an a REALTOR and have brokered 3 separate companies and use FGTE Lake Ridge as my go to…read moresettlement company. There is no other processor that holds a candle to Sharon Gray and the rest of the staff is top notch. Sharon and her staff have saved 3 clients the pain of settling on homes where deficiencies were missed by other companies during prior sales. Additionally, Johanne Mullarkey has conducted more settlements for me than I can count and has been professional and very plain spoken and clear for all of my clients. I have used other companies and been very pleased, but in a world of hamburgers and steaks, FGTE Lake Ridge is a filet mignon!

I buy and close houses frequently since I am an investor. This is the worst settlement company I've…read moreever used. They had very little communication with me (buyer) before closing. I was able to get closing estimates before hand when I insisted. When I arrived in their office, the front desk lady was unpleasant and was rushing to close the office. They had mistakes in the paperwork. The closing lady rushed through the paperwork very fast. They did not give me the keys for the house I bought. Just before leaving, I realized that and went back to the front desk - the front desk lady was annoyed. The closing lady handled the situation rudely. Overall, it was a very awful experience.

Management REFUSED to call us back to discuss an installation issue…read more The facts. We were (until now) a five-year customer. One of their service staff came out due to an issue and recommended we install a replacement AC unit. OK. It was scheduled promptly, though there was an error in the quote. Came out on Friday and replaced the unit. Took 8 hours for a condo unit install. No one bothered to warn us of the time required. It was installed wrong and the unit did not work the next day. We called the answering service and left a voice message with a person, but no callback for days. Called again, and finally, a callback. An exceptional employee came out immediately the next day and properly diagnosed the installation problem. Another 3 hours of my time. I asked said employee (who called me the next day to confirm all was working properly), and I requested she ask the manager to call me to understand why the issue of an improper installation and the lack of a timely response. After one week no callback. When I did get one today, it was by the office manager to say the Ops manager had been out sick. I asked why the owner could not call, as they promote it being a family business. Was told they don't do that. Well, we will now switch out the service contract from them. All for the sake of a 5 minute phone call. Who cares? Not the owners!

ALLTIME HVAC was not only fast and affordable, both John and Andrew were kind, helpful, and just a…read morepleasure to be around. There's a reason why so many of their customers are long-term - these guys are the best.

I had a great experience with an employee of RGS Alexandria! Fred stopped by The Old Town Shop…read moreafter finding us on social media, and he was incredibly kind and friendly. It's always nice to meet people who take the time to support other local businesses and make such a positive impression. Fred was a pleasure to talk with, and based on that experience alone, I can say he represents RGS Alexandria in a wonderful way. Wishing him and the team continued success!

Very nice office and comfortable closing room. Attorney was super friendly and welcoming. The…read morepaper work was printed out and ready to go. The elevator was out but that is a building issue and there was a parking garage nearby. Good experience and enjoyed working with Embrace Home Loans, too.

A couple of years ago, my boyfriend and I contacted Susan after seeing her website to help us with…read morea search for a rental. Throughout the rental process, Susan treated us as if we were in the market for a multimillion dollar property, when in reality we were a couple of 20 somethings looking for a temporary rental! We enjoyed our experience with her so much that we contacted her again recently when we decided to buy our first home together. Susan's unwavering patience and unparalleled expertise found us the starter home of our dreams! She held our hands throughout the entire process and answered every single question with a smile (even 11 PM emails within minutes). It was all SO easy that we still cannot believe we are home owners. We went into the process a bit nervous after some friends had difficulty buying their first home. Well...we we had absolutely no problem and no stress in our experience with her. Everyone kept asking us, "isn't it supposed to be difficult?" Umm.. not with Susan! She approached every situation with a sense of realism and always kept OUR BEST INTEREST in mind. She is definitely the best in the business and has an expansive network of professionals to help with everything her clients may need along the way -- from home inspection professionals to repairmen. We are just crossing our fingers (and toes) that Susan will be there for any future home purchases. After working with her, we cannot imagine having any other realtor. Simply put -- we adore her!

We were getting relocated from Florida and were here for only 4 days to find a rental. On our last…read moreday we were put in touch with Susan, and as you can imagine we were pretty stressed, as we really hadn't found what we wanted, and were thinking we would have to just take whatever was available. She showed us a few houses, and the last one was a keeper. She was calm and professional, and was able to lower our stress level and help keep us focused on the task at hand. We loved the house we rented and when it was time to buy we of course wanted Susan's expertise and her advice again. She was so helpful and patient and knowledgeable when it came to all aspects of the home buying experience. As a former Realtor I felt like I was in great hands. She can negotiate and get information on the fly. She is just so great at what she does, and it helps the process go smoothly. We eventually found a foreclosure and was able to get through the hoops of the bank, again because of Susan's help. We are still here and we love it. When we need help again, Susan will be our choice. I highly recommend her to anyone, buying, selling or renting. She will be your guide and shining light. Thank you Susan! -Patricia Alexandria, VA

We used the Eisenhard Group to sell our townhouse and purchase our single family home. It took us…read moretwo years to find the right house and get our offer accepted. While we worked with the whole team, we primarily worked with Garrett to look and put an offer on the house. He was kind to our kids, always positive, and quick to respond. When we were ready to sell our town house we worked with Katie and Shelly on all the preparations and paperwork. They kept us on task and were helpful and patient with us. They are such nice folks and organize wonderful client/referral events (i.e. Fall Festival, Ice cream party, Thanksgiving pie, etc).

My wife and I truly enjoyed working with Mary Beth and her team. She was able to give expert advice…read morewhile keeping all our needs and wants as her priority. Could not recommend more highly. She helped us find a home that was perfect for our family and handled working with the sellers and their agent quickly and professionally making the whole home buying process a breeze. These people really know what they are doing!

I worked with Carole Zok and she was extremely professional and organized. Due to her organization…read moreand research, I was able to find my home in 2 days and move in days after that. She was also there to assist me every step of the way. I highly recommend Carole. I was very impressed.

I must say this has been the best experience ever using a realtor!…read more I looked on line for a realtor after much research - Jennifer Dorn of Berkshire Realty World Select in Dumfries came highly recommended!! She came fully prepared to earn my business and I met with the intention of going in a different direction. She gave me market comparisons so that I would have realistic expectations of selling my home - which sold in 23 days! She used her own stager, staged my home, took plenty of photos and held two open houses! I was very pleased and grateful for her service. When it came time for me to purchase a home the entire team at the Dumfries location assisted me, when we met in her office I was surprised and please with how helpful the other realtors where with finding me properties. It was like working with a family of realtors I felt I had a team of people! Jennifer Dorn and her team in the Dumfries office found me a home in three days, she guided me for the perfect offer and I live there today! I would recommend her personal and anyone in the Dumfries location - I was really bless to have her/them sell my home and find me another!

My friends moved to the area and I found Jordana Adams to help find them a new home. If you are…read morelooking for a realtor to go above and beyond to help find you the perfect location and check off all your wants and needs based on your budget, then I would recommend contacting Jordana Adams at Berkshire Hathaway!