Great variety of services offered. Thus us more than just a place to send packages. Great personal…read morecustomized services

From the owner: At Postal Plus we treat all our customers like family! So you know we will do our best to take care…read moreof any and all your needs. We offer a multitude of services like shipping, Packaging, handling, Notary, Scan, Fax, laminating, passport picture, same day delivery, copying and more! Come by, say hello, and learn what all we have to offer you!

I had several tasks to complete today, and the most import of which was to send a UPS package to…read moreFlorida. This office store is the closest to where I work nd they happened to be opened early which was also a plus. There were just two people ahead of me in tue line, and the three employees were able to help move the line along. I also needex to print out and then scan an important document in order to email it. The self service computer had the correct software to do all of that. I was able to complete all of my tasks without a hitch, and I'm glad this office store was here and open at the right time.

I feel the need to speak up here. - I have shopped at the UPS Store here in Fair Lakes for many…read moreyears. Everyone has been courteous and helpful. They have a fair system. As a small business owner myself, I experience people expecting free services. If I need a box, I have to pay for it. If I need tape, I pay for it. Same goes at USPS and Staples. Nothing is free and I don't expect it to be free. I have shipped "customer-packed" items and I fully expected to pay for packing services. Others posting reviews complain about this, but it's reasonable to charge for supplies and labor. If you expect free, you're incorrect. But if you expect fair, then I highly recommend this store.

such a great environment and very clean. value all the workers and the service is amazing.read more

The customer service rep helped me with a package that I mislabeled. He really went out of his way…read moreto assist me. I am so very thankful!

Yousef! That man is AMAZING! My wife got me in here on a monday morning shipping out many packages…read moreand usually people would be frustrated seeing someone walk in with 10 different items. Mr Yousef (i hope i spelled his name right) was very friendly and accomodating! Thank you so much sir! For your patience and kindness!

I've been here several times to make Amazon returns and the process is Al way very quick and easy…read more They haven't been too crowded on the weekends and the staff here is always friendly and knowledgeable. There's plenty of parking here since they are located in a large shopping center, I'll be back here if I need to return something or ship something via UPS. This is the best UPS Store in the area.

The store is good but out of the two staffs, the ginger guy is very rude and he is almost every…read moretime in bad mood and talks rude to people. This large guy got too much altitude for nothing and it isn't good for anyone. Please leave your altitude at home when you are dealing with other people at a job.

I come here often to ship items from my shop. I never had an issue with staff until a week ago. I…read morewalked in and got very poor attitude from the staff which surprised me greatly. They looked at my package and said "what-what do you want me to do with this" with a degrading tone. One of my friends also got an attitude from another female worker not soon after. This is a shame because it's so close to me as I live on campus as a student. After these two incidents I no longer want to come back until it's resolved. I understand some people may have bad days but what's not okay is to take it out on others. The worker could have easily phrased their question better if they were confused with my package.

I have been with Intelligent Office for a really long time. From the beginning when I just had an…read moreaddress from them to renting my first office and then my second office, and then finally outgrowing the space so I moved into my own office but they still answer my phones. I still do a lot of their networking events and lunch and learns. Even when I moved out of their office, they cheered me on. They still cheer me on and help in every way possible. This is a great group of people that offers very valuable services. You will never be just a number to them. Your successes is their success and they show that in every way, every day. my business and my life change for the better when I walk through that door and I would recommend them 1000 times over.

I have been using Intelligent Office in Reston for the past month, and I am very impressed. The…read morestaff are polite and professional, the onboarding process was comprehensive but painless, and I have gotten nothing but POSITIVE feedback from my clients. I am very pleased with how Intelligent Office has elevated my business! Thank you Matt and Angelica!

This store was the best I brought in a huge amazon return and originally amazon didn't provide a…read morelabel, the employees helped me over an hour talk with amazon on my behalf and took great care of me id recommend this store for anyone!

i came here because i was moving to new york and needed to ship a bunch of my items up there, they…read morehelped me and gave me the best price available. they were all very kind also!

I had a very negative experience with this notary service. I was asked to pay in cash, and after…read morearriving I was informed that additional fees would apply because witnesses were not present. I was told I would need to pay extra per witness signature, which was not disclosed upfront. When I questioned these charges, I was told that I would need to "take the risk" since the witness was not present. This explanation felt unreasonable and not aligned with standard notary practices. The pricing structure and requirements were not clearly communicated in advance, and additional charges were introduced during the appointment. Overall, the experience felt misleading and unprofessional due to unclear fees and inconsistent explanations. It gave the impression that the service was not operating with transparent practices and was primarily focused on extracting additional fees rather than providing straightforward notary services. I would strongly advise others to confirm all requirements and pricing in writing before using this service. I feel this place practice is fraud and I will stay away from doing business with this place.

Customer Review - UPS Store, Chantilly, VA…read more I am writing this review to document a deeply disappointing and unsettling experience at this location. I visited the store to return six Amazon items. At the counter, I was handed three receipts covering only four items. When I calmly pointed out that two items were missing from the receipts, the associate became visibly frustrated rather than helpful. After taking time to match the items one by one, it became clear that one of the receipts I was initially given did not belong to me, and my correct receipt had been left on his side of the counter. Instead of acknowledging the mistake professionally, the associate tore up the incorrect receipt, handed me the one that should have been provided earlier, and then abruptly told me "not to come back to the store ever again." I was shocked--not only by the error, but by the tone, body language, and hostility shown during the interaction. I responded that there would indeed be no reason for me to return. What made this encounter especially troubling was the way I was treated throughout the exchange. Based on my appearance and accent, I could not help but feel that I was met with impatience, disrespect, and verbal aggression that I strongly believe would not have been directed at a customer perceived as white, Black, or more "American-looking." The experience felt racially charged and dismissive, and it left me shaken. Mistakes happen. What matters is how they are handled. In this case, the mistake was compounded by unprofessional conduct, a lack of accountability, and behavior that made a customer feel unwelcome and disrespected. I hope management takes this feedback seriously. No customer should leave a retail establishment feeling humiliated or targeted simply for asking for accurate receipts for a legitimate transaction. I am confident that this store has interior security cameras. If there is any question about the accuracy of what I have described above, the events of today can be verified clearly through the video footage. The interaction, tone, body language, and sequence of events should all be evident on camera. Given this experience, I have lost trust in this location and in the brand as a whole. I will no longer be using UPS services moving forward. Pictures of all the receipts including the one that did not belong to me. https://photos.app.goo.gl/eiCJsY7Z4H3Y85XKA Now posted on Google Reviews. Best, Concerned Customer