The office staff was great considering the waiting area was like a zoo and they tried their best to…read morebe kind to all those they interacted with. The one star review is for Dr. Howell. I saw he had several compliments, wish I saw that Dr. Howell. I found him to be dismissive, since my X-ray didn't show damage. He did not listen to my concerns. He gave a cursory, at best, examination. My knee has been giving out and I have fallen to the ground because of it. He offered no solution, until I brought issue up again. Then offered a brace. I have some health issues...allergic to the contrast dye for a CT scan and have an internal device that was not sure if I could have an mri. He then told me he didn't know what he could do for me. I had expected him to give me a thorough assessment and discuss possible issues instead of dismissing me.

We received a call asking if we could come in any earlier. We asked what time. They said an hour…read moreearly so we said sure. We showed up to see two qualified individuals behind the desks but you had to get carpal tunnel checking in where they ask the same questions again and again. Finally I had enough and asked the lady to sign me in which she referred me to the machine, but then checked and apparently it signed us in somewhere along the line. Then we were give a tablet to answer even more questions. After 40 minutes passed in the lobby I asked are we being seen today? "oh he's running a tad behind, but you are next." So why did they even want us to show up earlier?!? It is not like I asked to come in earlier and you were doing me a solid. YOU called me. No way you suddenly get 40 minutes behind. This is horrible customer service and time management on their part. We waited 50 minutes before be called. Then we went to our very own waiting room (room that doctor may eventually come to). Waited there for about 15 minutes before they came in to do one thing. That's right, we waited more than an hour to do anything. So if we kept our original appointment time we would have been seen about 5 minutes after checking in instead of 65 minutes. This is why they teach Algebra in school. If a doctor is running a "tad" late...then no you should not ask people to come in earlier. But once the doctor saw us he quickly assessed and treated the patient and let them be for a few minutes and came back to ensure that they were all good and the issue was in fact fixed. He answered all our questions and was great. So 1 star for the staff who called us in early despite the doctor being behind schedule and for the ridiculous wait, but 5 stars to the doctor.

A great place for physical therapy. They work you hard with great results. Ansley did a great job…read moreafter my knee replacement and I don't know what Mike pays her, but it's not enough. I will be back when I have the other knee done.

My complaint is with the owner, Mike Ellis, a physical therapist who will not wear a mask while…read moreworking with clients. I have no bone to pick with the quality of the physical therapy given at ProImpact. But I had to argue with this healthcare provider about the need for him to wear a mask. Consequently, I decided not to return and to take my business where I felt safe. He said that he had already been infected by Covid and had antibodies, and thus didn't need to mask up. This shows a basic misunderstanding of the way the virus is transmitted from person to person. He could be carrying the virus and be asymptomatic but pass it along to others. This is science, not opinion. I hope that he will agree to abide by the governor's mandate and wear a mask in the future when working with his clients, for their sake.

I love having Dr Chamnong as my primary care physician. I always receive great care and trust his…read moreexpertise. I'm a small town person, the sort of guy who values long-term, trustworthy, personal relationships, and that's what Dr Chamnong and I have built together. At a "doc in the box," you can get good care, but there's something missing. My wife goes to Dr Chamnong too, and feels likewise.

I have been a patient of Dr. Chamnong for years as my primary care doctor. He is a smart and nice…read moreman. However, he is a busy guy and so his visits with you are very brief. I'd suggest writing down what you are there for if you have multiple concerns at your visit, and have it ready to tell him your list as soon as he walks in. The nurses and staff are very friendly as well.

I was referred by my neurosurgeon due to cervical spondylitis. I started with pain in both right…read moreand left sides. Lisa and her team have helped me regain feeling back in my arm and less pain in my body! They know the tricks to helping to regain a pain free life. The receptionist is so friendly and helpful in scheduling. It is nice to open the door and be greeted with a smile and recognition.

I have had several physical therapy sessions throughout my 17 years on Active Duty. I've only had 2…read more places that I would easily choose to return to anytime I needed physical therapy. River Region is one of those 2. From the initial appointment to every session over the last 2 months, the staff has been instrumental in increasing my strength and range of motion. They answer any questions I have with a smile and thorough response. They're courteous and all-around good people. I would recommend anyone that needs therapy to try RRPT.

Spent 45 minutes with us only filing out paperwork then left promptly once my grandfather arrived…read more They never explained any of the equipment or how to use it and didn't give us any supplies. Nurse only came out once after we spent hours trying to call them. The nurse then encouraged us to give more medicine if needed and supposedly put more medication in to be picked up. Never sent the prescription, very hard to get ahold of. Seems more like they're trying to save themselves than provide adequate care. I thought hospice was supposed to make this whole process easier. You're better off going with a different company or none at all at this point. If I could rate it 0 stars I would.

Excellent service. They not only send a REAL nurse, but a social worker to help the family as well…read more My mom had to be a patient because she was at the point in her Alzheimer's where she needed competent care. I used THREE different Home Care services in less than 3 years, all of which are useless. These one company out of Auburn/Opelika that sends drug users and thieves as " care givers". NEVER use them, as they also violate Federal privacy laws. Anyway, Gentiva is the real deal.