Excellent Customer Service and top quality musical instruments. I spoke to Matt a couple of times…read more He was always knowledgeable and helpful.

Second Uke I bought from AlohaCity had mold and spider webs on it, along with a lot of dings on the…read moretuners and rust on the two metal strings. I reached out a week ago and there was no reply. Worst product I've ever received from any store. I was hoping for at least an apology. Will not buy from them again.

I had heard great things about Tully's work so when I decided that it was time to start playing…read moreagain, I took my mid-80s MIJ Telecaster to him for a setup (first one in way too long). Amazing. I already loved it but it now plays like the best guitar I've ever had (including Custom Shop stuff that I had before). I can't put the thing down. The amazing setup makes me want to play more and more. I've already dropped off another guitar and once that comes back I'll bring the next one

Tully is a gentleman & a scholar. Incredibly knowledgeable guitar repairman AND artist…read more My repair was quite minor in the grand scheme of things(jack replacement) but this guy can literally do it ALL. That includes building guitars from wood to soldering hardwires & cables. Dude is a WIZARD Thank you Tully! 10/10 would recommend. Will be back for any future repairs whatsoever.

I had an issue with the G string on my Les Paul, where it sounded dead. I took it two other local…read moreguitar stores and they said that was just how a Les Paul it is. I disagreed. Stopped by Dr. Woods on a whim and mentioned it to Jeff, he said bring it in. He looked and listened to the Guitar and said he could fix. WOW, next day service and $20.00 later the issue is resolved. He recut the nut slot, adjusted the bridge and noticed the high E was a little dead as well and recut that nut slot as well. I cannot recommend them enough. Jeff listened to my concern and did not just pass it off.

I stopped in today with my grandson and traded in his A style mandolin on an F-style Kentucky…read moremandolin and baggs pickup, I was impressed with the selection of guitars and the great service, I wish I lived closer, I'd shop there every time over GC. Thanks Gents Two happy customers.

The best instrument shop in this country. Paul is a such high class professional and such a…read morewonderful human. You made my stay in the US even greater experience. Thank you for everything Paul!!!!!!!!!! Wiktoria

Paul is very thorough. He observed the instrument for several minutes, touching to look for…read morescratched and cracks. He performed the maintenance thoroughly and did not try to upsell me un nicer replacement parts. The service was prompt and it's easy to park in front of the workshop (a big deal for larger string instruments).

Fantastic people, excellent service, and extremely patient! My youngest decided to start learning…read moreviolin. While we're a very musical family, violin isn't an instrument we're very familiar with so I had lots (and lots) of questions. They were very warm and reassuring. We met the owner and luthier, and both were genuinely kind and helpful. They helped us get everything we needed and went above and beyond in every way.

We have been using Austin's Violin Shop for our violin rentals and purchases for the last 8 years…read moreand have always been so well cared for! The instruments have always been great quality and the service phenomenal!