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    REI

    4.0 (17 reviews)
    Open 10:00 am - 8:00 pm
    Updated 2 weeks ago

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    Reviews With Photos

    Kevin M.

    LOVE REI! I pulled in when I saw it from the highway. We don't have one anywhere near where I live now. This store didn't disappoint! It looks like it's in a newer area, and I'd guess the same from the inside of the store. It's we'll layer out, with everything you'd come to expect.

    Front of store
    Ashley S.

    I was incredibly turned off by the cul her like attendant at the front of the store. We were basically blocked from walking in and forced to listen to their sales pitch about getting a membership. Also, after seeing the prices of stuff that you can easily buy anywhere else or online for a fraction of the cost... I'm pretty sure that will be the last time I ever walk into an REI.

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    3 months ago

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    2 years ago

    Helpful 1
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    4 years ago

    Helpful 3
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    1 year ago

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    4 years ago

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    5 years ago

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    5 years ago

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    3 years ago

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    4 years ago

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    6 years ago

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    Photo of Roci N.
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    5 years ago

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    3 years ago

    I will forever be a loyal customer. Jeremy was amazing and went above and beyond to help me with my Thule purchase! just great service!

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    5 years ago

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    4 years ago

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    4 years ago

    The best service I've had at a store Jeremy was insanely helpful with my peloton shoes

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    5 years ago

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    Ask the Community - REI

    Review Highlights - REI

    Went to the store, stood in line briefly as they were careful about the number of people due to Covid.

    Mentioned in 2 reviews

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    Bicycle Cove - Proud owner of a Trek

    Bicycle Cove

    3.7(19 reviews)
    9.8 mi
    $$$

    At Madison Shop: For smaller purchases I will always pick a…read morelocal shop. If I wanted a "attitude", I would find a shop that carries high end Italian gear like Pinarello, Campy, etc. Two times and I'm out. The first experience I had with this employee was just after I arrived in Alabama, driving here from California and needing a competent wheel guy to true up a wheel that lost is true either through rack vibration or heavy winds or both. I didn't bring my truing stand with me for this trip. The bike was on a rack with the wheel exposed off the side of the van. This employee doubted the cause of the wheel going out of true from what I described. LOOK IT UP ON GOOGLE! The second experience was just last week when I needed a presta adapter. As mentioned, I use local shops as much as possible for small parts. The adapter was 2x that price on Amazon. I asked this same employee whether they "keystoned" the markup or if was tariffs or something like that. I got attitude again and a smarta** response. He said he didn't know what keystone pricing (GOOGLE IT) is and if I can educate him, in a condescending manner. I did purchase the adapter. I ride a KHS Team 29'r and do most of my own work on it. I usually use local shops to pick up high margin accessories and have always had a great relationship with the shops I've used. Mostly because of their commitment to quality customer service. The independent bike shop is a tough business. Believe me, I know by experience. If this shop can afford to be represented by this kind of employee, more power to you and good luck in this market.

    Thank you to Michelle at Bicycle Cove for all the help! I love my new bike. It was affordable and…read morefits perfectly.

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    Bicycle Cove
    Bicycle Cove
    Bicycle Cove

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    Rocket City Trikes - My pocket rocket

    Rocket City Trikes

    5.0(2 reviews)
    3.0 mi

    Hi my name is Caroline and I am an old retired physician who underwent a traumatic brain injury 17…read moreyears ago. I lost the use of my right hand/ arm and have balance issues. But I have a catrike pocket and I love to ride it. I got it at RCT from Neal who not only took the time and effort to make sure that I was comfortable with the trike, but was so overwhelmed with the ongoing service to my trike. I got it in December 2022. He will make sure you understand the trike and its maneuverability. So if you think you would like to try one, be prepared to buy one because you will love it!

    This is my update for Rocket City Trikes. It was time for an upgrade on my 15 year old Catrike…read moreExpedition. There were quite a few well worn parts that needed replacement , and of course after my most recent 5k mileage in the last year, I needed new tires as well. Neal co owner with his wife, is the man I trust to do the work that I either don't have time to do or don't have the skills to do. Rocket City Trikes specializes in three wheeled recumbents. They sell a wide variety of them there from top of the line high end trikes to well made entry level ones. They also sell trikes with electric assist motors. If you have ever wanted to get into cycling either for the first time or you want to rekindle your love for cycling, you owe it to yourself to try a recumbent trike from Rocket City Trikes!

    Photos
    Rocket City Trikes - WooHoo opportunities are guaranteed at Rocket City Trikes and Ladiga Trail Trikes!

    WooHoo opportunities are guaranteed at Rocket City Trikes and Ladiga Trail Trikes!

    Rocket City Trikes - Catrike Expedition

    Catrike Expedition

    Rocket City Trikes - Caroline in her Catrike pocket

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    Caroline in her Catrike pocket

    The Peddler Bikes And Mowers

    The Peddler Bikes And Mowers

    2.6(5 reviews)
    20.9 mi
    Established in 1989
    Free estimates

    I'd give them a zero if I could. Dropping off the mower was the first experience where a nasty…read morejudgmental person quizzed me about what I was running over or why was I so bad on a mower. Attitude was bad and falsely judged from the start. Then they hold it for over 2 months and I call in to get another nasty woman on the phone wanting me to pay a big fee just for looking at it. I can understand the fee to a degree, but the attitude and behavior of this dysfunctional crew who simply are supposed ti be respectful and fix mowers should keep you away from this zero level "service". Don't go here!!!

    Im not one for leaving reviews, good or bad. First for everything. A local parts place my go to,…read moredidn't have what I needed. Referring me to Peddlers. I never heard of this place. Easy to find. I walk in its a small place with LOTS of stuff. Anyway nice lady immediately welcomes me ready to assist. Mind you I'm that person that shows up with parts in hand and pictures with no clue but this is what I need. She's right on it. Her computer says she didn't have it. She still took the time to go look... While she is gone a gentleman asked if I had been helped. Yes sir.. she comes back she has it.. I asked for another part, she goes to retrieve that. Another employee asked if I had been helped.. yes ma'am. Got all I needed within 5 minutes. I have been in stores seen 40 employee no one offers to assist, and definitely not with the effort they did. Personally owned or big box stores employee's should be trained here. Highly recommend checking out peddler in Decatur. Customer service will be enough to bring you back.

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    The Peddler Bikes And Mowers

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    Big Cove E-Cycles - Most Powerful 52V Ebike   
 On the Market
 Ebike Ellectric Bike
 Mountain Bike Trail Ebike

    Big Cove E-Cycles

    3.0(1 review)
    11.3 mi

    Meh, that's how I feel about this business. I found this place on Google. It showed a decent deal…read moreon the purchase 2 bikes, which was great because we were looking to purchase 2 bikes anyway. When we got there, we found that the guy we spoke with is the owner and sells his stock out of his garage. Which is great, no brick and mortar pricing! Unfortunately, we also found out that he doesn't update the "sales" on the website so the bikes we went to look at weren't actually on sale. The owner is very knowledgeable about his product but is a bit on the narcissistic side. That's fine, I'm not married to him, we're just there to buy a bike. He told us if we ever had any questions, we could shoot him a message and he'd get back to us promptly. Since we are new to the e-bike community we had a question a day after we got home with the bikes of why something wasn't working as it should be. But instead of helping us figure out what the problem was and how to fix it he insisted that "we" must have "touched something" and changed a setting (which we didn't, we just pushed the display button to turn it on) but he never told us how to fix the issue so we ended up googling it instead and got it figured out on our own. In my opinion, if you say you'll be there for your customers if they have questions, then do that. Once the sale was over and he had his money, the relationship was pretty much over. Don't get me wrong, we like the bikes and I guess that's what really matters. However, if we ever need service or have any questions down the road, we're a little concerned about what kind of response well get.

    From the owner: Big Cove E-Cycles is proud to be a veteran-owned, friendly mom & pop shop. We are a no-stress shop…read morethat offers sales and test rides of 52-volt, 2 year warrantied high quality, high powered electric bicycles by appointment. Give us a call today @ 1.256.914.6650

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    Big Cove E-Cycles
    Big Cove E-Cycles
    Big Cove E-Cycles

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    REI - bikes - Updated June 2026

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