Great service. Both ladies made recommendations for my father just out if heart surgery. He got a new sling (the one at from the hospital was small and generic, new one is the right size with a nice padded strap and a thumb loop to keep it from sliding up his arm and keeps the wrist stable) and a pill caddy (one lady said it was her favorite. Lots of places for people who need to rest to sit. My heat-sensitive father said it was really hot and wondered why the AC wasn't on in July but perhaps the AC was having issues in the extreme heat. I only mention it here so heat sensitive patients can go in the morning. Otherwise it was great. We were in and out. Reserved parking spots were nice too! read more

Needed supplies and the owner made a special trip to accommodate us. It was not about sales or money. It was kindness from people to other people. I highly recommend this business!!! read more

When I call Reich's Pharmacy, a human being always answers my call. When I go to Reich's Pharmacy to make a purchase, I almost never have to wait in line. The people that work at Reich's, including Harold Reich, are always very courteous and knowledgeable. Reich's Pharmacy is by far the best pharmacy I've ever been to. I highly recommend Reich's Pharmacy. read more

Anything medical you need they can help! I was looking for supplies that no one seemed to have and when I called, I was not only prioritized but also heard. Was a liberating experience to have customer service back! read more

This place is the go to place for the best customer service. Victor was so patient and professional. Gave us the best customer service!! They have all of your medical needs. A plus is the selection of handmade earrings they sell. Great place in Tracy for all your in home needs read more

This place is amazing Darlene got everything taken care of fast. She was very responsive and knowledgeable. She is a really Good worker and should be recognized for her hard work. Thanks so much darlene for everything. Please go here for any medical supplies!! read more

Looked all over town for the part I needed for a rollator and they helped me find it and at an amazing price.

I just went to 3 different stores looking for a commode and Reichs was $20 less than the other stores. Thank you for being open and available for Tracy residents. Every time I've been in the store, whoever is working is more than welcoming and willing to answer all questions I have. Thank yoy read more

Reich's is not one of those businesses I need on a regular basis but I have relied on over my 21+ years in Tracy. They always have what I need and the service is top notch. Very friendly and helpful staff each time I've been there over the years. Reich's will continue to be my go to for all my medical needs. read more

I was gifted a Pride Mobility GoGo scooter for my mom, used, when my friend upgraded from a 3-wheel scooter to a 4-wheel model. After having the scooter for several years, the scooter would not run, and just beeped when mom turned the key. I took it to Reich's and they diagnosed the problem, gave me an estimate, and really worked hard to solve the problem. In the middle of them repairing the scooter, the tech contracted COVID and was out for quite a while. No worry, the scooter is not REQUIRED for my mom to get around, just very handy. I got a call that it was ready and it runs like a brand new scooter. They charged the battery pack and did everything to ensure that it would be totally ready to go. Thank you, Reich's, for taking care of this so my mom can get around again! I REALLY appreciate it! read more

Excellent customer service! We were evacuated due to the fires in the Santa Cruz mountains. I had forgotten my Cpap masks and was unable to go home and get them. Since it's a prescription item, I had to have my doctor fax them with the order. By the time the doctor called me back, I wasn't going to make it there before they closed. I called while I was driving and she told me that she'd wait for me. She was friendly and helpful. I highly recommend and would go here again if the need arises. I forgot to ask her name, but I'd like to say "Thank you" for helping me. read more

Darlene and her team define service. They are can do, responsive, good communicators and reasonably priced. I am a patient advocate and they are now on my go-to list of top providers. Thank you so much for taking great care of my client. AnnMarie McIlwain read more

We have frequented this store since my husband got diagnosed with cancer and they have never let us down. Darlene has always had great recommendations of things and supplies to get to make things easier and go smooth. If they don't have what you need at the moment they will do their very best to get it swiftly and make sure their costumers are happy. They are also knowledgeable in all things home health to recommend suitable replacements if something isn't in the store. Reasonable pricing and great selection makes it all worth a visit. read more

Reich's is a Hidden gem in the heart of Tracy. They are positivity caring and go above and beyond with there customer service and in helping my service to man kind, True blessing. Now my go for anything from bio-freeze to band-aids. They have it all when come to med supply's and 2 front row parking spots. read more

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Great customer service over the phone and in person! A good variety of needed medical equipment. Prices are higher than ordering from Amazon and they do not work with insurance companies, having said that.... I still highly recommend them and feel it is nice to have them right here in town when an emergency arises and you are under so much stress that kind and upbeat personalities are a breath of fresh air, when trying to pick out what may be the most comfortable or required necessity to make life more comfortable for a loved one.. read more

I needed to have someone take a look at my Pride brand scooter because of the noise it was making and based on their high reviews in Yelp I gave them a call. The first thing I could find out is that they would charge me $40 to take a look at it if I brought it to them from Tracy and $80 to take a look at it if I brought it to them from Stockton. They double the charge to look at the scooter even though it's brought to them in every case. That is just not a proper business practice so that was the end of that conversation. I'm not going to do business with someone who charges more for something that has no effect on the service they provide. Just because you live in a different town, you should not have to pay more for in shop service. I checked with two other Pride authorized Sellers and none of them has this scam. read more

This store is a godsend to my family. My 11 month old daughter was diagnosed at the ER with pneumonia.. it was a long, scary and stressful day to say the least. Got to target just to find out her insurance didn't cover the nebulizer she needed for her breathing treatments. So my MIL had me contact Reich's and it was the best decision I could have made. Allie is a BEAUTIFUL human being. I called and explained all that at happened and not only did she listen & hear me.. she had everything I needed. She did everything to help me get the pediatric nebulizer we so desperately needed. I felt like I was talking to one of my best friends. She went ABOVE & BEYOND to get my daughters prescription sent to her and called me back every step of the way. They are a blessing to this town.. a complete blessing and I'm extremely grateful for Allie! As a first time mom, this professional employee made me feel so much better & it was exactly what I needed. read more

This business has been a lifesaver for our family. My mother has suffered a stroke and I did not have a lot of experience regarding the best tools and things to do to best assist my mother. Darlene is a godsend. Her knowledge, kindness, understanding, patience and listening ear are much appreciated and generous. Her knowledge, demeanor and recommendations are right on target and profoundly helpful. I can not commend Darlene enough - she has gone beyond the scope of her "job". She has listened and has been both caring and compassionate. It is very reassuring to interact with someone that is both professional and compassionate. Darlene is the very best! Thank you Darlene!! Sincerely, Jeannette Rodriguez read more

I appreciate how helpful and caring the staff is here. They always take the time to show me all the available options and help me figure out which one is best for our circumstance. They almost always have what I need but offer to order items they don't normally carry. I prefer their personalized customer service over ordering online. Darlene has always been particularly helpful. Thank you for all your help through many trying times! read more

Called Reich's Medical this morning and was connected with an angel named Darlene. I was in dire need of a hospital bed and other miscellaneous supplies for my mother. Darlene assisted me answering all my questions and making excellent recommendations. She reached out to her driver to see how quickly I could have it delivered offering compassion for my situation. My 9:00 call resulted in a delivery and set up way before 10:30 by Matt yet another kind representative. Amazing!! So truly thankful to you both for offering a quick solution to my problem. read more

Picked up an elbow brace for my other half Great advise and service. Will definitely come back

Their telic slippers and shoes are very good. In 3 days they removed my arch pain. Their customer service can improve by having more friendly associates and also if they have easy exchange that would be helpful. Because these slippers and shoes runs a little small. read more

Darlene is fantastic and quick in getting what we were looking for. We jokingly asked for a 10% discount and to our surprise she gave it and said we will give you what you want. The selling price matched Amazon. read more

They have the best prices on electric scooter rentals. They also have a lot of other "goodies" that I was able to pick up. I was able to find things that my insurance does not cover, at a very good price. Darlene was so nice, friendly and informative. I will definitely be coming back and recommend Reich's for all of your medical supply needs. read more

Two weeks ago my step-dad had knee replacement. We didn't figure out he would need a hospital bed until he came home and had to sleep sitting in a recliner his first night home. I went the next morning a Saturday and they were not sure they could deliver it that day and possibly not till Tuesday. After telling the girl about our needs she went above and beyond and they had the bed delivered in two hours later. Thank you for your great service. You saved my step-dad from having to spend another night sitting up in pain. read more

I had my doctor place and order with them didn't get the call until about closing time for them. They told me they would stay open until I could make it with was about 20 mins after. Staff was very friendly I'm definitely getting all my medical supplies from them THANK YOU SO MUCH read more

Darlene and Barbara help me with my purchase of a 3-1-commode that I needed to deliver to my patient tomorrow morning. They have everything complete in their store, for all medical needs, even some essential oils. Also, Darlene was able to save me 20% off all sales because I work for a home health agency, and I was able to show my business card. Such a wonderful people! read more

Darlene was super helpful and the wide variety of products are amazing! This place is wonderful!!

We were having a very trying time when we brought my brother home from the hospital because case management didn't set him up with any home equipment. Not only was the staff very helpful, Darlene (the owner?) was a gem. She helped us in many ways and we are very thankful for her and her staff. I would highly recommend this business for anyone needing home medical supplies or equipment. They all have huge hearts and truly have excellent customer service, which is so hard to find these days. read more

We feel so grateful to have Reich's Medical Supply in Tracy. Darlene is always available to help keep our family members comfortable and safe when they are in need. We recommend calling them for options and solutions for aging or rehabbing family. read more

Darlene is such a friendly and knowledgeable person. I would go back there just to talk to her! There's a lot of medical supplies on hand and she's quick to help you order whatever's not there. Thanks Reich's Medical. read more

From the first time I called Reich's to today, Darlene has been so helpful and supportive. My Father in a nursing home and Reich's has helped with wheelchairs, hospital bed rental And delivery, door threshold and pole support Devices. Everything we needed to help My father adjust at home. She even helped us when looking for a caregiver. She really saved the day and had all The answers we needed at a time when we really needed the help! She also helped us handle returning items that we did not end up needing when my Dad went back to the nursing home. I can say she is an "Angel " when you need medical Supplies and guidance. Thank you!! read more

Recently my Mother's durable medical equipment company lost their Medicare contract. Getting a new hospital bed covered became nearly impossible. So, I decided to buy one outright. I called and got quotes from several local medical supply companies. Reich's had the best price and the best customer service. From the first phone call to delivery, they have been excellent. I have been able to handle everything over the phone, so I didn't have to take time off work to take care of this. I like to support local businesses, especially the ones that do it right. Reich's does it right. read more

Bought a scooter and it has been very satisfactory. What we liked best was the personal and individualized attention of the sales person. We plan to return soon from Livermore to buy a rollator. read more

Grateful that a medical supply is located in Tracy. Extensive supply of useful equipment. Has been very helpful in supplying us to take care of a senior recovering a hospital stay. read more

Darlene was so helpful and patient with me today! Thank you for the fantastic service!!!

Reichs Medical has been so kind and helpful! Amazingly fast help, service and delivery. They even delivered my walker to my hospital room.

I have waited several weeks after my horrible experience with this company to write a review because I did not want to write it out of anger. However, my feelings for this business have not changed. I took my father's mobility scooter here to get it repaired-trying to keep the dollars in the communitiy where I live- They never return phone calls on the status of the repairs, after two weeks I had to go to the business to get an update on repairs and when the repairs were finally completed I was given a bill for 30% higher than the quote I was given, keep in mind, I was given an actual figure, not an estimate because I was paying for the parts. The "Manager" told me that they should not have given me a quote because they don't know how much the parts cost when they order them, they only get an estimate from the company they do business with,, this was such bull that I asked him three times to clarify his statement and he insisted that they don't know the actual cost of the parts they order. I 've never heard of such a poor buisness practice and I felt that this was a lie. I will never do business with this company again. I just pray that the scooter doesn't break down before the warranty is up. read more

address is wrong here. 305 w. grantline is the correct one. in shopping where mexican resturant use to be. between parker and bessie. great place. looked at all drug stores for an item and only reich's had what we needed. read more