Very shady, unprofessional, and the definition of slumlords. I would HIGHLY avoid renting from…read morethem. I lived at the Llanhurst Apartments and in the year I lived there the owners had changed management companies 3 times. In August my car was vandalized (a brick thrown at my windshield and it was egged). I did not get it back for 2 1/2 months and the second management company was extremely understanding that it would heavily affect my income on top of having extreme mental and physical health issues. The building is heavily infested with roaches and thankfully Kline Properties had exterminators come out but around the time City Place was taking over it was due for another round, which they never did so the bugs got very bad. During the process of City Place taking over management the entire building did not have heat for over a week at the end of January, which was coldest month of 2026. I received one 300 sq portable radiator for my 2 bedroom 1,200 sq apartment, which is not adequate as temporary heating. I was unable to stay in my apartment and had to stay at a friends house because of it. City Place officially took over February 1st and because of the heating issue with no communication besides a paper taped downstairs well over 5 days of having no heat, I put in my 30 day notice on February 6th. They wrongly filed an eviction on me on February 19th AFTER I put my notice in and requested a payment plan. I called them, was told to send my payment plan over (even though I had already emailed them asking to set one up and never got a response?) and it would be forwarded to the owners for approval. I heard NOTHING back. I was charged $500 for legal fees, ALL of March's rent, utilities, pet fees, and etc. although they changed the locks on March 10th. It is an absolute shame the way I was treated as a young adult already struggling with financial and extreme physical health issues, and I wouldn't doubt they've done this to people in far worse situations than I am. Kline Properties were extremely respectful, kind, understanding and communicated to the building better than City Place did while they were taking over management. Please stop treating tenants like they are a paycheck. They are human beings just like you deserving of respect!!!!! I'm sure they will comment about how I still have a balance but because of above said circumstances I'm sure that would be obviously understandable to most.

Awful communication skills. The houses are filled with mold and not inspected between each tenant…read more No integrity. Renters beware.

Had many issues with my rental upon receiving the keys. Intrigue rented me an uninhabitable unit…read more(no heat in 12° weather, windows that don't shut enough to lock, snow blowing underneath a sizable gap under front door that created a skating rink in the kitchen). When I brought all this up to leasing agent Daniel M. he said it wasn't his job to deal with and sent me to the property manager. Took an entire month of my lease to correct the issues. Now the owner wants to sell the house and is asking to break the lease! Quite a struggle for very little value. Not a reliable real estate team/company.

IntriguePM has lots of great houses for rent in Indy and does a great job working with applicants…read more It can be stressful to find a new place to rent but I've found that they make the process of finding a home, applying and moving in much easier.

I rely heavily on people's reviews of businesses before I decide to give them my business. I…read morewanted to write this review on T&H Realty Services because they are deserving of the recognition. I am an out-of-state investor (I live in CA) but own property in Greenwood, IN that is managed by T&H. When my business partner and I purchased this property it was managed by a different PM who we stayed with upon acquisition. After about a year of terrible service, we decided to change PM companies. We landed with T&H. At the time of this review, we've been working with T&H approx 1.5 years. I typically handle more of the repair/maintenance issues with the property and my business partner usually handles more of the admin side of things. With a construction background, I stay connected to what R&M are being done at my properties. With that said, I've dealt with and have worked a lot with Tanya Carmen, one of T&H's PM's. Tanya is responsible for the move-out and on-boarding inspections and reports and I must say, she does an incredible job. She is very thorough and has great attention to detail. When my business partner and I purchased this property, unfortunately it wasn't very 'turn key' which has made Tanya's job much more involved getting things up to their standards. Tanya is very easy to work with, has prompt communication and just an overall great person! If you are looking for a professional PM company that cares about your property and their tenants, T&H is a sound choice. James

HORRIBLE CUSTOMER SERVICE. applied for a home and we got a response a day via email. can never get…read moreanyone on the phone.

If property management companies could be slum lords this one is number one. The owner is in…read moredenial about the quality of service and properties that they provide to their customers

They don't talk to you over the phone only text and then it's months before they get back to you.read more

After 3 years of living in a house owned by IRP, I can tell you that they've lived up to the line…read morein their email signatures that reads "We are a debt collection agency," because they are most certainly not a property management company. It's been a fight every time we needed repairs. I wrote a previous review with specifics that Yelp didn't seem to think was helpful (thanks, Yelp, I was just trying to warn others to stay away), but the short of it is we had a dishwasher break that took them 3 months to replace, a cabinet fall off the wall, and two times we were broken into. Granted, the home invasions weren't their fault, but it took multiple stern phone calls to get them to send someone to repair the broken window each time. My other favorite story was when one of my rent checks got lost in the mail, which is neither here nor their, since neither of us had any control over that. I sent the check mid-month, and when I didn't see it deposited a week before rent was due, I sent them an email to see if they were just holding onto it (in the past they had waited a couple times to deposit it with the rest of the checks) or if I needed to send another. They promptly replied and told me that I had paid *last month's rent*. I shot back an email trying to clarify that I was concerned about the current month, to which they never replied until after the first of the month, and then assessed me a late fee.

First off I do not live in a property that is managed by this company. However I was very…read moreinterested in one. I came across a house with a for rent sign being put in the yard. My first thought was finally I will be at the front of the line to see a house! I called that day and was told that the property wasn't ready to be shown yet. Ok. No problem. I left my name and number and asked to be called as soon as the property was available. A week later no call. I called back. My husband called. We were told it still wasn't ready. Now it's three weeks after the initial inquiry. I called and was told that the property was not available for rent and was in a hold status(even though the rental sign was never taken down or moved). I asked (again) to be notified if that changed. Yesterday I drove by the house. For rent sign still in front of it. I called and asked about the status of the house and am told that it has already been rented. This company is unprofessional and disorganized. Every person that I have been on the phone with has been incompetent and rude. The only person that was helpful was Abby and she was he one that told me it's already gone! So to finish up, Abby, thank you for your professionalism and IPR, clean up your act, it really only takes five minutes to call someone back and let them know what's going on.

BHB has been in our community for many years supporting families with their housing needs. The…read moreowner is very hands on and inviting to their clients and tenants. I remember him throwing annual fish fry appreciation days in the park and hosting Christmas buffets for his tenants. I have never seen any other business do things like this for their tenants. He just goes above and beyond. Everything starts with the head and flows down. His staff has always been informative and helpful as well. For over 20 years now, BHB has been my go to for my housing needs. If anyone is in need of property management, rental properties, or home ownership, BHB is a great asset to get the job done and make your experience personable!

I have been renting through BHB for over 4 years. The team is amazing. Very informative,…read moreresourceful and quickly to respond. I have been supported and assisted promotly in situations. I do appreciate the patience and help the BHB team has to offer and has offered to me.

Awesome property management team to work with! Evergrow team…read moreis highly professional and reliable. Derek, Todd and the team helped me recover from major loss from another property manager and delivered what they promised to do. They went out of their way to help recoup as quickly as possible and continue to provide great value to out of state investor like myself. Their system is very thorough and reliable and team has great communication skill! They are fast, reliable and flexible. Highly recommend to anyone who is looking for reliable professionals in property management!

Great property management company. Very responsive and professional. I've switched property…read moremanagers a number of times before finding Evergrow Property Management, but I've had these guys manage my properties for over 4 years, and have been happy since.

Isabelle was SUPER professional and kind. Tricon hired a star when they chose her. Thank you for…read moreyour kindness!

ABSOLUTE worst rental company I've ever dealt with. How does it take 10+ days and 4 visits to fix a…read moreclogged dryer vent? 1. I had an issue with my dryer. Turns out, a bird flew in through the vent and then got stuck and destroyed my dryer. That was $250. It got stuck because the exhaust vent is over 30 foot long. That is something that Tricon should've fixed long ago. We have had to have this dryer vent sucked out at least once every nine months since we have lived here. We have lived here for six years. 2. Tricon scheduled to come fix it and then rescheduled. That's one day off work. So the equivalent of $400 or 1 day of PTO burned on my part. 3. Tricon tech comes out and stayed 4 minutes before telling me they can't work over 6 feet above the ground. What do you mean?... it's your house. How do you not know that the dryer vent is over 6 feet in the air? That's another $400 and another day of PTO burned, for me. 4. Outside vendor gets assigned and comes out 3 days later. Outside vendor takes pictures, stays for 10 minutes and says that they have to get the work approved or they don't get paid. That's another $400 and yet another day of PTO burned, for me. Did I mention I only get 10 days of PTO a year?... that's almost half wasted on Tricon's nonsense SOP's!! 5. I have to go to the laundromat to do my laundry because even though my dryer is fixed, I can't run it for fear of setting the house on fire! You would think that would be an emergency when it is a fire hazard. That's $25 a visit, with all of my laundry. 6. Now they are saying that the quote from the outside vendor is under review for approval and I probably won't hear back until Monday afternoon. So I am looking at another $400 and another day of PTO that I have to burn for ridiculous, outdated, arbitrary, just plain stupidity SOP's and lack of customer service. I've spent over 3 hours on hold with Tricon with this issue. It's cost me over $2,000 with either PTO days that should have been mine, maintenance repairs of my own appliances, and laundromat fees. And NOW I have to wait for the outside vendor to come and finally fix the issue.