Complaints about customer service is 'SPOT ON"!! I called to inquire about a product and because I…read morereferred to another business about their product and price (which was $1,000 less elsewhere), I was hung up on!!! Shame on you Knock on Wood Furniture, you shouldn't even be in business!! My reference DID NOT mean I was not going to shop at your business. I was just explaining what I was looking to purchase. Believe me, I will NEVER refer your business to anyone, nor will I shop your products! You truly need some "anger management skills"!!

I was looking for a sturdy, queen-sized bed frame with drawer storage at a mid-range price,…read moredelivered and assembled for me -- and found just what I needed at Knock on Wood Furniture! For the past year I was sleeping on an IKEA Tarva bedframe that would quite literally collapse beneath me some nights, so I was ready to pay a higher price for a higher quality product. After reading Yelp reviews for Knock on Wood, I looked on their website to peruse their selection of bed frames, and was a little nervous that they did not publish their prices online. I requested a quote online and within one business day got a quite for a couple of alder bedframes, both above my price range ($1,000+ with delivery and assembly). However, I found it really helpful to go to the show room and see their selection in-person. I explained my price dilemma over the to the man at the register and he was able to point me in the direction of a pine bed frame with a much more affordable price tag, plus a bonus of the storage drawers underneath. He explained that a queen-sized frame would come in two pieces and that they could deliver and assemble it (I live on the second story of a house). I picked a finish I liked and paid about half of the total price for a down payment, as he advised me that it would take 4-6 weeks for the bed frame to get delivered to them and for them to finish it. After four weeks went by, I called to follow-up and he let me know it was ready for delivery that Saturday! They actually ran a little ahead of schedule and brought it that Friday evening. Assembly was super easy and they instructed me how to disassemble the two-piece bed frame when I move ("only remove the black screws"). I've been using the bed frame for about a month now and I am so happy to say that I have no fears that it will collapse on me in the night like my IKEA bed frame did! :) And the storage is fantastic! I will definitely go back to Knock on Wood if I need a dining set, TV stand, etc. in the future.

Excellent customer service and a great selection of fabrics. I was looking for fabric to make a…read morequilt and found everything I needed, including 108" wide fabric for the quilt backing. Prices are also very reasonable.

Don't think that Yelpers are lying to you because it really is Just Fabric. One of the workers was…read moretalking about making adding in a small shelf for thread, but currently they don't even have that. I found that there was more of a focus on upholstery fabric and other types, but the selection was vast for such a small store. It's one of those places that you would easily drive by without checking out, unless you were purposely going there, and I would definitely purposely go there in the future. I will have to say that it's not the cheapest place I've been. I would like to find a place that has a good selection of remnant fabric at a cheap price. I'll take any suggestions people have.

I prefer to shop local - had a very positive experience here some years ago. Very different…read morebusiness now - promises not kept, excuses abound. Very unpleasant. Edit to update: I called the owner, as requested - left a message which was never returned. Admittedly I only called once, and left hours I was working that one day - but this does not seem a puzzle which could not have been put together. However, to my amusement - I did start to receive unsolicited text messages announcing upcoming sales!!

Just completed the purchase and installation of all four of my kitchen appliances through JA…read more.Pricing was right compared to other stores . On the date of installation , they arrived on time and completed the process within an hour . I compare that to my last appliance purchase through one of the big box stores and it was like night and day .In addition ,they completed all of the paperwork for all of the rebates I would highly recommend them