Absolutely one of the best experiences I have ever had. Derek and his team are not only…read moretrustworthy, reliable but they are incredibly knowledgeable. They have removed the anxiety and hassle of the auto repair part of life flawlessly. If you are in need, this is the place! Thank you so much guys!!! "Auto Hospital, Derek speaking!!!" That's the sound of peace of mind! Tom M

I had a highly disappointing experience with this repair shop. I brought in my truck for a loud…read morebanging noise coming from the front right side. The truck was still drivable at the time. The shop kept the vehicle for two full weeks. They diagnosed the front right banging noise as being caused by the rear drums and emergency brake cable. They replaced the cable and addressed the drum issue, charging a total of $864. While the price was expensive, I accepted it because I believed I was paying for quality work. After driving the truck home, I parked it for a few days. The following Sunday, while taking my kids to the park, the exact same noise returned--only louder. I immediately called the shop to report the issue. Jason acknowledged that he had dropped the ball due to their high volume of work and instructed me to bring the truck in the following Wednesday, promising he would return it the same day. He was apologetic during this call. On Wednesday, the day of the appointment, I called to inform him that I had attempted to drive the truck to the shop the night before, but the banging had become so loud and sounded so dangerous that I would need to have it towed instead. I asked if the shop had a tow truck. Jason said they did not and recommended using AAA. I called AAA, signed up for a membership, but learned it would not take effect until the following day. I then called Jason back to ask if we could reschedule for the next day to avoid paying approximately $300 out of pocket for a local tow. At this point, Jason's entire demeanor changed. He began shifting blame onto me as if I had done something wrong and repeatedly emphasized that they "didn't hear" the noise while the truck was in their possession--even though I had specifically pointed out the front right location on the initial visit. I had explicitly told them on day one that it could potentially be a ball joint and asked them to fully diagnose the issue and take their time to ensure it was done correctly. Instead, after two weeks, they sent me home with the same problem unresolved, along with an $864 bill for work that did not address the main issue I brought the truck in for. They then proceeded to blame me for the situation. The call ended with Jason stating, "we just aren't right for each other." I have attached a copy of my receipt as proof that the initial reason I brought the truck in was the right front noise. You can clearly see it labeled on the receipt as "Noise in RF, e brake?" This shows that the shop can claim they fixed the issue all they want, but they did not fix the actual problem. They simply assumed it was something else instead of fully diagnosing it. I assume this "I'm sorry, we're just so busy" excuse is one they use often. This shop appears to be unreliable. I have read reviews from other customers whose vehicles were turned around in just one hour, yet this shop could not resolve a front-end banging noise after keeping my truck for two weeks. When I gave them another opportunity to make it right, Jason responded, "to be honest John, even if you drop it off I won't have the time for a week or two." I strongly recommend staying away from this shop due to their poor service and terrible customer service.

I brought my Nissan Altima for an engine swap, but ended up needing an altnetaor too somehow. Did…read morethey f*ck it up or is this normal?

I've used Sparky's a few times now, honestly the nicest guys ever, and they happily tell you…read moreexactly what the issue is, how it impacts you, and don't charge you an arm, leg, and kidney to do it. 10 out of 10 can't recommend these guys enough!

Update: despite the response given, I did not receive a single update on the status of my car…read more Clicking the link days later still said it was taken in for inspection and nothing else. Nothing was discussed with me and I did not receive a report about what was "wrong" with my tires replaced in 2022 and brakes replaced in 2023. I also don't appreciate a link for details about my particular service appointment being posted on a global forum for anyone to read, especially while not receiving them myself until my complaint. In addition, in the hour you had my car with no updates to me, the tires were not rotated or pressure checked, as I'd been meaning to do that myself - had the information front and center on my dash to remind myself. The pressure in all were still not equal and were in the same place they were upon dropping off. Fluids were not topped off as I had to fill my empty wiper fluid less than a week after my service. I would have loved the service you promised, but no communication and half the service not done in double the time estimated is why I gave this review.

These guys handle lots of repairs for me and always follow up and keep me posted. Nice…read moretechnologies are in place to show me what is going on with my car and what services are needed and why.

I recently moved to MA and was in need of a cheap used car. Saw TC Auto Repair & Sales with a car…read morelisting I liked for real cheap. This dealer has GREAT reviews on Cargurus, Yelp, Google and Facebook so I figured I'd give it a shot. I called and asked if the car was still available and they said it was and that I can come test drive it. I got there and test drove 2 cars with absolutely no problem, he just needed a copy of my license. I decided to purchase the original car I came for. The sticker price was $4500 and all I needed to pay was $4500 via bank check. There was absolutely no other fees I had to pay directly to TC Auto Repair. Next, I had to get car insurance and get their auto insurance stamp/signature on the RMV Title and Registration form. I went and got Geico and they provided me with a prefilled auto insurance stamp/signature for the Title/Reg Form. I had to go back to TC Auto Repair for them to sign the dealer's portion of the Title/Reg form. TC Auto Repair had originally pre-filled and signed the form and it just needed the auto insurance's signature/stamp but for whatever reason Geico had to print their own version causing me to back travel for the dealer's signature. Then I had to go to the RMV with the completed form. I didn't have to make an appointment, I was able to just walk in. Took about 1 hour but it was to be expected as a walk-in. I had to pay the MA RMV about $75 for the title, $60 for the registration certificate and close to 7% of the vehicle's purchase value as sales tax. I was then handed the actual license plate. I was surprised I got actual plates on the spot because all of my cars in California, I'd get temporary plates (or no plates at all) and had to wait a week or two for the plates to arrive in the mail. The last step was for me to get the inspection sticker. I was ready to take the car to a local mechanic for inspection stickers. However, TC Auto Repair hooked me up with a free inspection and it took only about 15 minutes. The car passed the inspection and received an inspection sticker. I was done with the entire process and was able to go home. It's only been a day with the car but so far so good. I've had nothing but a great experience with TC Auto Repair and Sales. I'd definitely recommend them to anyone. I'll probably be looking here first if I need a new car in the future.

My car has been in the family for 20+ years, until some knucklehead T-Boned me pretty good. No one…read morewas hurt, but the car was totaled. Suddenly I found myself on the market for a used car, and Auto Trader took me to an '98 used Camry with relatively low miles (less than 130K) for a fair price (just about $2,300). The car being 20+ years old, I wanted my mechanic to take a look at it. Taking the car for a test drive to his shop (~10 miles away) was not an issue. All it took was me leaving a copy of my license and phone number. Especially for its age, the car was in very good shape. Many important components related to power steering, brakes, and the radiator were replaced. The only areas of concern were a rusty (not leaky, though) fuel line, and that the alternator went as I was driving it (which they agreed to replace). Now the car wasn't perfect, the radio is missing a button and a knob, cruise control doesn't work, and some other minor details. Considering the price and great mechanical shape, I'll let these slide. This car might last a while (and I hope it does), but I realize it won't be forever, so I'm already saving for something newer. Negotiating was actually pretty painless. This might be partially attributed to the car being so cheap and having work done on it already. The person I was working with seemed honest and transparent, and wasn't taking me for a ride (pun not intended). I was able to knock it down a hundred or so, which in light of the new alternator and researched car value, fair. They then got me started on the paperwork and advised me of the next steps. I do have to get the insurance stamp and transfer plates, but the RMV is unavoidable in these cases, especially with much smaller family run dealerships. My car was my baby, the Camry I bought likely won't replace it, but I expect it to serve me well for a couple years. I do have some advice for this place: 1. Honor your opening hours. If the sign says your open at 8:30, be there then. 2. Be mindful of the features listed on your website. Don't put a car having heated seats and mirrors unless it actually has them. 3. Have the website default to available vehicles and not show the sold ones (at least by default). Overall though, the first used car I bought, and second one to ever be in the family, and it was a pretty good experience. When I find myself on the market, T&C will be the first place I look.

I received a glowing recommendation to Kabilian's and had my first appointment yesterday. I was…read moreimpressed by all areas I interacted with. Scheduling, check-in/out, and their offered courtesy ride to and from. The service was done quickly and they had me back on the road in less time than they estimated. I hope I don't need them for more than future oil changes but, at least I know, should I need them, I have an honest and experienced team to go to.

After being burned a few times I was told about this place "Kabililian's Car Kare I have full…read moreconfidence in them as I have used them a few times and will continue to use them in the future.

JT Auto is a Top Shop!…read more JT is Fair, Knowledgeable, Communicative, Timely, Professional, and a pleasure to deal with. For more than 5 years I've enjoyed doing business with this shop. Can't say enough good things about them!

I wanted to post this review to express my appreciation for the top notch service provided by Tim…read moreand Joe and the entire team at JT Auto. They most recently repaired my dad's truck and were able to diagnose and fix a problem that other shops were unable to find.The service was outstanding and they kept me informed every step of the way. Thanks again. Dan M

My mini is now out of warranty, so I stopped going to South Shore Mini for my service. Under…read morewarranty it was like pulling teeth to get them to do the warranted work. I was relieved to find out my warranty had expired as I was having issues at the dealer where I bought the car. I got to go back to SSA today and after 5 years Wayne still recognized me and Justin had gone over my list with me and to please call at certain dollar points, which he agreed to with zero issues. I'm over the moon happy to be back at SSA with owners and mechanics that care about the customer and the car equally. I'm looking forward to getting back my mini clubman with everything I asked for done without the hassle of a dealership and up selling, I trust these guys way more than the dealership and I've explained why. Thank you SSA for welcoming me back, I'll never leave again! It's like driving a brand new car!!!

all I need them to do is bleed the breaks in my Audi, I get it back, the breaks don't work. I have…read morea car for two weeks, I called them and they literally told me that they don't know how to fix my car. they give me the run around, keep my Audi for 6 weeks, then tell me oh it's going to be more money now that we broke your vehicle. finally I get my car back, and every single light is on, they broke all the tire sensors and wanted charge me to replace them. absolute horrible, useless, dishonest people. the car is still not right after giving them 2,600 dollars.

Stopped in to Nick's for the first time and was treated like I have been coming here for years…read more Dropped my daughter's car off for two tires and was called to pick up in less than an hour. I never knew about this place but they have been there for a long time. I'll be going back

Best service for price of any auto repair. Will be going back in the future for repairs.read more