I am repeat customer I used to use my local porsche, dealer for all my tire needs. Fortunately,…read morethis is no longer necessary. Why waste your precious time and hard earned money Mass is not only better paying special attention to meticulous customers and far better priced

Great service and friendly staff. Been going to Mass Tire for years! Highly recommendread more

Update: despite the response given, I did not receive a single update on the status of my car…read more Clicking the link days later still said it was taken in for inspection and nothing else. Nothing was discussed with me and I did not receive a report about what was "wrong" with my tires replaced in 2022 and brakes replaced in 2023. I also don't appreciate a link for details about my particular service appointment being posted on a global forum for anyone to read, especially while not receiving them myself until my complaint. In addition, in the hour you had my car with no updates to me, the tires were not rotated or pressure checked, as I'd been meaning to do that myself - had the information front and center on my dash to remind myself. The pressure in all were still not equal and were in the same place they were upon dropping off. Fluids were not topped off as I had to fill my empty wiper fluid less than a week after my service. I would have loved the service you promised, but no communication and half the service not done in double the time estimated is why I gave this review.

These guys handle lots of repairs for me and always follow up and keep me posted. Nice…read moretechnologies are in place to show me what is going on with my car and what services are needed and why.

My mini is now out of warranty, so I stopped going to South Shore Mini for my service. Under…read morewarranty it was like pulling teeth to get them to do the warranted work. I was relieved to find out my warranty had expired as I was having issues at the dealer where I bought the car. I got to go back to SSA today and after 5 years Wayne still recognized me and Justin had gone over my list with me and to please call at certain dollar points, which he agreed to with zero issues. I'm over the moon happy to be back at SSA with owners and mechanics that care about the customer and the car equally. I'm looking forward to getting back my mini clubman with everything I asked for done without the hassle of a dealership and up selling, I trust these guys way more than the dealership and I've explained why. Thank you SSA for welcoming me back, I'll never leave again! It's like driving a brand new car!!!

all I need them to do is bleed the breaks in my Audi, I get it back, the breaks don't work. I have…read morea car for two weeks, I called them and they literally told me that they don't know how to fix my car. they give me the run around, keep my Audi for 6 weeks, then tell me oh it's going to be more money now that we broke your vehicle. finally I get my car back, and every single light is on, they broke all the tire sensors and wanted charge me to replace them. absolute horrible, useless, dishonest people. the car is still not right after giving them 2,600 dollars.

satisfying service, quick and easy to work with no problems very few places do warranty work…read morefortunately, this place does and honors the deal

This happened to my 18 yr old Nephew they took advantage of a young kid trying to do the right…read morething Bad Experience at Dana's Auto - Kingston I feel others should be aware. I brought my vehicle to Dana's Auto and was quoted $5,000 for repairs. They had my car for nearly a month and half and gave it back to me twice, only for issues to continue. One of the issues happened not even 2 minutes after i pulled out of the auto shop. The third time, they kept my car for another 2 weeks and then refused to release it to me until I paid them an additional $218 on top of everything else. This whole process was incredibly frustrating, expensive, and time-consuming. I cannot and will not recommend Dana's Auto based on my experience.

These guys are great. I asked a trusted friend who knows…read moreeveryone who to go to for trustworthy car service and he said there is only one place to go, Lucchetti's. Man, was he right. I am nursing a 14 year old Audi, and these guys keep it running strong. The prices are reasonable, the work is solid and there is more. They finish the job when they say they will finish the job. While you are waiting, there is a clean waiting room with a Keurig coffee machine (if you are into that), but they even drove me to the local Starbucks where I found free wi-fi and could get some work done while they fixed my car. Mike the dispatcher is a no-BS guy who will tell you the good and bad news, schedule your appointment, and get you out of there good as new. These are people you want to go to. Highly recommended.

10 stars and I would! Nothing compares to customer service and repair quality…read more You can trust this crew with your vehicle. Great to work with and will always be a returning customer!

Absolutely one of the best experiences I have ever had. Derek and his team are not only…read moretrustworthy, reliable but they are incredibly knowledgeable. They have removed the anxiety and hassle of the auto repair part of life flawlessly. If you are in need, this is the place! Thank you so much guys!!! "Auto Hospital, Derek speaking!!!" That's the sound of peace of mind! Tom M

I had a highly disappointing experience with this repair shop. I brought in my truck for a loud…read morebanging noise coming from the front right side. The truck was still drivable at the time. The shop kept the vehicle for two full weeks. They diagnosed the front right banging noise as being caused by the rear drums and emergency brake cable. They replaced the cable and addressed the drum issue, charging a total of $864. While the price was expensive, I accepted it because I believed I was paying for quality work. After driving the truck home, I parked it for a few days. The following Sunday, while taking my kids to the park, the exact same noise returned--only louder. I immediately called the shop to report the issue. Jason acknowledged that he had dropped the ball due to their high volume of work and instructed me to bring the truck in the following Wednesday, promising he would return it the same day. He was apologetic during this call. On Wednesday, the day of the appointment, I called to inform him that I had attempted to drive the truck to the shop the night before, but the banging had become so loud and sounded so dangerous that I would need to have it towed instead. I asked if the shop had a tow truck. Jason said they did not and recommended using AAA. I called AAA, signed up for a membership, but learned it would not take effect until the following day. I then called Jason back to ask if we could reschedule for the next day to avoid paying approximately $300 out of pocket for a local tow. At this point, Jason's entire demeanor changed. He began shifting blame onto me as if I had done something wrong and repeatedly emphasized that they "didn't hear" the noise while the truck was in their possession--even though I had specifically pointed out the front right location on the initial visit. I had explicitly told them on day one that it could potentially be a ball joint and asked them to fully diagnose the issue and take their time to ensure it was done correctly. Instead, after two weeks, they sent me home with the same problem unresolved, along with an $864 bill for work that did not address the main issue I brought the truck in for. They then proceeded to blame me for the situation. The call ended with Jason stating, "we just aren't right for each other." I have attached a copy of my receipt as proof that the initial reason I brought the truck in was the right front noise. You can clearly see it labeled on the receipt as "Noise in RF, e brake?" This shows that the shop can claim they fixed the issue all they want, but they did not fix the actual problem. They simply assumed it was something else instead of fully diagnosing it. I assume this "I'm sorry, we're just so busy" excuse is one they use often. This shop appears to be unreliable. I have read reviews from other customers whose vehicles were turned around in just one hour, yet this shop could not resolve a front-end banging noise after keeping my truck for two weeks. When I gave them another opportunity to make it right, Jason responded, "to be honest John, even if you drop it off I won't have the time for a week or two." I strongly recommend staying away from this shop due to their poor service and terrible customer service.

I was stuck here two hours away from my destination with car troubles and they took time out of…read moretheir day to scan and diagnose my issue free of charge. I wasn't sure if I could make it back but they reassured me I would be okay. Every other place in the area wouldn't help with the issue, but they helped and were very kind and prompt despite doing it for free.

This is a locally owned shop. They are trust worthy, responsive, and reliable. They do not try to…read moretake advantage and go out of their way to fit you in when an unexpected repair or service is needed.

I needed a new car my car was totaled on Friday went there on Monday spoke with Ron he was very…read morehelpful and took his time to show me a few cars and let me test drive a few so I would know which car I liked he was very understanding about my situation. Needless to say I drove off the lot Monday with my new car I was very satisfied with the car and the level of professionalism that Auto Tec and Ron Ricci showed I highly recommend going to Auto Tec in Whitman to look for your next vehicle.

My 27-year-old Harley was in desperate need of a new seat, and I was unable to find the right one…read moreonline. Every shop I called was negative about it, saying that they didn't carry anything "that old". Even the HD website was no help. So I rode into Shadley's on my way to work (I was in a hurry) and Bobby took me to the counter where he had a huge catalogue. Then, just like in the old-days, Bobby found the EXACT right seat for a reasonable price and the next week, after several more futile searches, I called and ordered the seat. It arrived in 3 days and I installed it myself with my own tools (I am a 67-year-old woman rider!) and it is AWESOME. I was treated with dignity, respect, and excellent service, and this is now my go-to place for my antique Harley! Thank You, Guys!