My husband and I have used this service for more than 30 years. I think in all that time they may…read morehave lost one shirt and possibly not gotten a stain out once. This is a pretty good track record, and it goes without saying they are prompt courteous and kind. In this day and age who has free pick up and delivery at your home. This is a great company to deal with.

This has to be the worst place in the area I've taken a all white outfit several times too it and…read moreits worst off than wne i took it in . The only bright spot is the nice lady at the desk.

My favorite comfy, fall-to-sleep-watching-TV couch finally gave way (weigh!) to years of abuse from…read moremy habit of using it as a bed. The frame collapsed and the springs, sprung, to the point that there was just a large hole left in the center of the couch, which probably contained preserved remnants of TV Dinners as well as multiple lost cat toys. Jimmy Hoffa may have ended up in there too, but I wasn't brave enough to stick my hand down in it to find out. Other than the planet-sized, devouring Black Hole in the middle of the couch, it was still in pretty good condition. I hated the idea of having to buy a new couch, as well as the fact that the matching furniture was in good condition. I drive by Soft Touch multiple times a day, but wasn't sure if they did repair work like what my couch needed, or if it would be too expensive to bother repairing. Turns out the folks there were super friendly and gave me an up-front estimate of about $300 for the repair. I gave the OK to fix it, as a new replacement for the couch was about $1200 - $1500. I left the couch and in less than a week - Boom!, they called saying it was finished. I picked the couch up and learned they had replaced the main beam which had broken, with a much more stout piece of wood. It should be good for another 10 years of couch-surfing if the cats don't destroy it. I am really happy because I just love my old, comfy couch. I'm not an easy guy to please service wise, but the folks at Soft Touch Furniture really aced this repair. I bought myself a new tool box with the money saved over buying new and repairing it kept the old couch out of a landfill, saving the environment a bit as an added bonus. Sadly, still no word about Hoffa being found, but perhaps like the moldy TV dinner trays, the good folks at Soft Touch just took care of the problem discreetly. My cats however, are convinced their old toys are still hidden in the couch, somewhere, and have no interest in hearing my assurances to the contrary. Their search continues. . .

i guess as customers...you aren't allowed to purchase products online yourself and have them…read moreinstalled by their "professionals". they want to purchase all products at discounted rates and charge the customer wholesale pricing for additional profits, along with their labor costs. dealt with them a few years back when they were having financial uncertainity...i bought my window deflectors...roll bar that was soft cover compatiable with my nissan frontier...with help from tom...and had no problem having them installed...how times have changed..i also noted that they had no bronco accessories or bronco pictures on there website...i quess they don't service ford bronco accessories...only jeep and trucks...i also noted that their ratings have decreased since 2023...since i brought my truck there...it doesnt surprise me with the owners poor and greety attitude...i'd take my business elsewhere...it's not the place it use to be.

I bought a Leer truck bed fiberglass Lid from them. It took 13 weeks to come in. I paid $2,850 for…read moreit. I was happy with the Lid until I discovered it was leaking at the front of the Lid where the front gasket is attached to the Lid. I called them and they said for me to bring it in which I did. I explained to them that the water was coming in between the seal and the lid. I left the truck and they called me 2-1/2 hours later and said the truck was done. They told me everything was good to go. After I looked at the lid when I got home I couldn't see anything that they had done but I took them at their word. Well the next big rain We had I saw that the leak was still there. I then took a video of the leak. I called them again and explained again about the leak and told them I had a video of the leak. I talked to Tom the installer. He told me "great that would help tremendously. I made an appointment to get the leak fixed AGAIN. When I went back I talked to the owner and showed him the video. He started telling me there was nothing he could do but to send the entire lid back to Leer which I found unacceptable. He told me about the only thing they could do was to put some silicone caulking across the seal. When Tom the installer brought the truck around I looked where they were supposed to put the caulking and the only placed they caulked was the pop rivet heads. I asked Tom why he didn't caulk all the way across the seal, he said "there's tape behind the seal". I said I know that's exactly where it's leaking at. He said I don't know then. I said Never mind, I'll fix it myself. MY ADVISE TO ANYONE READING THIS REVIEW IS TO NOT BUY ANYTHING FROM VALLEY TRUCK OUTFITTERS! THEY WOULD'NT TAKE CARE OF A WARRANTED PRODUCT THAT THEY SELL UNLESS THEY SEND IT BACK TO THE FACTORY WHERE IT CAME FROM WHICH THE OWNER SAID WOULD TAKE A LONG TIME. SO AFTER FOUR TRIPS FROM NILES TO POLAND I STILL HAVE A LEAK.

They did an excellent job cleaning the grout in my kitchen and hallway and then resealed it. They…read morewere very professional and provided small floor fans that sped up the drying process.

This company is amazing! I work for an insurance company and send them many referrals because I…read moreknow I can count on them. Not only do they do carpet and furniture cleaning, they also do restoration. My friend and her husband had so much water in their basement and they came within the hour to get everything taken care of! They've made my sectional look like new again and are definitely a company you can count on! I highly recommend this company to anyone and everyone!

They were an excellent carpet and furniture cleaning service . Very reasonable and a great value …read more Sean was excellent to work with and explained the pricing and procedures . Couldn't beat the quality , service or value !

I have used Steam Action for approximately 25 years. My husband and I had a retail store in…read moreColumbiana that did both residential but mostly commercial work. I always recommended Steam Action to all my customers. The men are very professional, neat, clean, and dependable. From the simple cleaning of a home to the more complicated jobs involving the public schools, the public library, and manufacturing facilities, everyone received the same professional treatment. After retiring from the flooring business, I continue to use them in my home.

I was on vacation 1500 miles from home when my RV bumper started to tear off. Donnie the owner…read morequickly got back to me with a plan and created a permanent and much stronger solution! He was incredibly easy to work with and I would not hesitate to reach out and work with him again!

Extremely talented welders, very responsive and polite. Fixed my broken ramp on my gooseneck…read moretrailer in no time. Highly recommend!

Always have part I needed, very knowledgeable, gave me fair price for scrap car…read moreI tell all my friends to get their parts at u pull it

What are the best places in Youngstown to buy parts or sell scrap if you're not using this place…read moreyou're you're using the wrong guy. I highly recommend this place

We just bought a travel trailer. The staff were amazing. Super friendly atmosphere. We had an…read moreissue with a sensor in our truck and they took time troubleshooting on an extremely cold day till they figured out the problem. I would definitely recommend them.

This review is long overdue. I am a repeat customer (I'd be embarrassed to say how many trailers I…read morehave purchased from Cathie, Matt and Kristy.). The purchase prices have been fair, they have always been willing to match if not do better than another dealers price. There are never any "surprises" in the deal, they are an honest business. You can buy a trailer anywhere, what matters as much as the price is what comes after the purchase. Sadly, you will most likely have some issue with after your purchase. Homestead has always taken care of my warranty issues promptly and professionally. I had warranty repairs on my last two 5th wheels. The craftsmanship on the repairs was flawless, and I am admittedly a very picky person.