Very personable experience getting a replacement part for my RV. I have dealt with them over the…read moreyears and always get great service.

Camper care carries all of your RV needs..... including ordering of name brand mattresses. RV sales…read moreand repair can all be found here, including availability of propane gas. Camper Care is a local, family run business with an exceptional goal of customer satisfaction! #SatisfiedCustomer

I live in Ohio and have had a permanent camper near erie pa for the last 12 years. The first camper…read moreI purchased in oh and had delivered to my camp in pa. As it got older I had issues with it and contracted several different dealers in the area and was very disappointed with there service, not showing up when they said they would and such, one time I got to camp and found my camper was left opened for a week with master keys hanging in the door, that dealer thanked me when I took them to him because they couldn't remember where they left them. When it came time to upsize and get my last camper for retirement time I went to Fame. They gave me great deal and have been very responsive to any of my needs. Now that I'm older I have them do all my PM winterizing etc. they are always when scheduled and do a great job at reasonable cost. I highly recommend you make them your dealer too.

They dented my car then denied it was their fault. So car went in undented. Who else could have…read morebeen at fault? They also said they would pull the camera tapes. The next day the owner went on vacation. How's that for honest dealings with their customers?

Tim was the only mobile rv in the area that answered his phone and fit me in when I was stuck in…read morePennsylvania. He fixed my problem and I had another problem while he was there. He fixed that problem also and didn't charge me. Very nice and professional. He also said I could call him if I have any other issues.

We were having an issue with our RV and "Tim's RV House Call" was across the street. I went over…read moreand spoke to Tim and explained our issue. He stated he was going away but to call him Wednesday (a week later). Per his instructions, I called him first thing that morning and left a message. By noon time that day there had been no return call from Tim. I called him again and he answered the phone. I explained we had spoken at the campground and he had told me to call to set up an appointment. I then asked if we could schedule a time for him to come out and make the repair. Tim indicated he needed to check his schedule to see when he could fit us in. He further stated he would call me back later that day. Five days since my last contact with Tim and he has never called to schedule the repair. I can't speak to the quality of his work but communication and respect for his potential customers is lacking. A simple return call indicating he didn't have time or didn't want to do the job would have been the appropriate course of action. Returning phone calls and straightforward communication with customers is a basic business skill. I find Tim totally lacking in this area and I would not recommend contacting him for an RV repair if you are ever in the Warren Ohio area.

We decided to work with Advanced RV based on some videos we had seen involving a levelling system…read morefor our van. Getting very frustrated now as they are very good at taking our money, but not so good once they have it. To be fair, I understand it was during the holiday season, but we sent the money December 19th, and despite repeated calls (which we had to make at midnight from Korea) and repeated E-mails we cannot get them to answer the simple question "when do we bring it in, and how long does it need to stay?". At one point we were promised an answer by December 28th, but since then all we get are evasions. When we call, the person we need to talk to is out (seems to be out a lot) or whoever we get hold of says we are waiting to hear from somebody in service. We are trying to book time in April so plenty of notice, and were told the schedule was open then, but STILL don't have an appointment. Since we have to book a hotel to stay while we are in town, the longer we wait, the higher the prices go. We also cannot schedule anything else (we are stopping there during a trip across America) until we have those dates. This review does not encompass their work, but with customer service this bad I have a bad feeling about the company in general. If there are problems, let us know, don't leave us hanging for weeks, and it is not like this should be a difficult task. **Update: We finally got our appointment, and the work was completed. I will say that the work appears excellent, and the onsite experience was stellar. Trying to make new appointments for more work, and running into the same lack of responsiveness. I would say Advanced RV does great work, but getting them to respond is like trying a wake a teenager up in the morning after a rock concert.

Mike, Marcia, and the entire crew at Advanced RV are simply the best there is when it comes to…read morecreating Class B RVs. We looked at Roadtrek and the Mercedes-Airstream collaboration, and they are very nice, but they cannot compare to the RVs built by Advanced RV. Unlike the others, ARV is completely custom. The process begins with a visit to the factory that can last days, as you work with the staff to select EVERYTHING in your custom RV. From the engine, suspension and mechanical details, all the way to the color schemes, floorings and fixtures, you and the ARV team customize each item in the RV. Once everything is selected, there is a constant flow of information from ARV to the customer, as they keep you up to date on their progress. If you have any questions, or there are any items that the craftsmen at ARV are not certain about, you can call them, or they will contact you. And you don't just leave a message. Everyone at ARV is available to talk to you about any question or concern you might have, and that includes Mike Neundorfer, the company's owner. We just took possession of our new ARV, "Huginn," and are simply blown away with quality and level of workmanship. Everything is first rate. We took our new RV on a cross country road trip to return home, and even took her back into the mountains outside Santa Fe, NM. The road was narrow and rough, but there was almost none of the rattle, shake and clatter that I have come to associate with RV travel. On the freeways, the RV was so quiet it might as well have been a well made SUV. We simply could not be happier with our new RV, and with the entire experience of working with Advanced RV. Dirk & Amy

General RV is the first and only RV lot that we have ever set foot on. We've been talking about…read moregetting a travel trailer for years, and decided to stop by to see what was available in used inventory. When we walked on the lot, we were expecting to deal with the typical "car salesman" trying to sell us something that we didn't need. Our salesman was not pushy, but very informative, sharing from his experience and taking the time to understand what we were looking for. After the purchase, we found a leak that did not get caught in the pressure-test (we found out about it the very evening that we brought the trailer home) and the Service Department was quick to resolve the issue. From our salesman to the staff that familiarized us with the trailer to the service representative that I was working with, and even the guy behind the counter at the store (I wound up substantially upgrading a purchase because I felt that I could trust his advice)... the people at General went out of their way to make sure that we were satisfied and were informed about the products or services that they were addressing with us.

Trying to talk to someone in parts/service is impossible. A ton of terrible reviews, I'll just go…read moresomewhere else, looks like this type of service is nothing new.