I called the first time about their services for my brother, who at the time was suffering from…read moreextreme Orthostatic hypotension and was being discharged from a rehab facility soon. Dr. Choy's staff person, Erica, called me back and I told her what the situation was. Erica told me she would check with Dr. Choy and get right back to me within a few minutes. I told her that might be a challenge depending on the doctor's availability, but to please call me back at her earliest convenience with some answers. I never heard from her again. I called again and left a message reminding her that I was waiting to hear back from her. No call back. I called one last time telling her that the situation was very serious and I needed to know if Dr. Choy could possibly help my brother, otherwise we'd have to make other arrangements. I literally begged Erica to give me the courtesy of a return call. I never heard from them. You can reach your own conclusions as to whether you want to trust treatment to people capable of acting like this.

Dr. Choy is an excellent doctor. When I first saw her, I was almost crippled with every step…read moresending sharp shooting pains through my entire right side. After she finished her testing, she was able to determine that my problem was neuropathy stemming from Lyme's Disease which I had over 25 years ago. After her treatment involving acupuncture and homeopathic medicines, my pain is almost gone and walking is much easier. Dr. Choy is kind and listens well. She makes me feel that I matter to her as a person as well as a patient. I wholeheartedly endorse her and recommend her to one and all. She really helps.

Dr Wu herself is great and helped me tremendously understanding my condition, identify triggers and…read moremanage my seizures. She's a great listener and very knowledgeable. The downside is that her office staff, while very friendly, never answers the phone or call back to set up my appointments. They don't send new prescription to the pharmacy on time and I also ran into an issue with her billing office trying to charge me for an EEG from over a year ago, which was covered by my insurance. I ended up having to switch doctors because I've been trying to get an appointment for several weeks now. I'm sad because I like Dr Wu, but I can't call every day until someone answers.

Dr. Wu is a terrible provider. Not only in the past have I been given incorrect medication dosages…read morewithout a recent visited to justify the change. I was with her for almost 3 yrs complaining about stilll have symptoms and she continuously told me I was have silent seizures, partial on set at that. I never saw myself or has no one else see me react as that describes. She kept adding medications for me totally of three all at once . Starting to stutter, extreme fatigue, cognitive issues she stated it was my seizures. Sher ut me out of work permeably it effected my credit financial security my mental health and relationships. I had to accept state Ins and go to a new Provider which through careful discussion review of medical records and now hospital testing. SHE MIS DIAGNOSES ME. The Medical board also is involved not just with my case but others concerning her.

Dr. Poulad, great surgeon, professional staff who are always on top of their game. I had an 8 level…read morecervical fusion in June 2020; My life was in danger due to extreme compression, Dr. David Poulad, handled the surgery without complication; then had L4 & L5 fusion November 2020, rough surgeries believe me, due to RA. However, I must say I truly trust him and got very lucky to have his skillset and knowledge treat my spinal issues. Because I simply had no choice, I didn't let my nerves get the best of me and bit the bullet!! Be aware, you MUST GO TO PHYSICAL THERAPY, when you are told to; otherwise, your recovery will be very difficult. I went as directed and it was grueling, without doing as told you will only prolong the pain...

From the owner: At IGEA Brain, Spine & Orthopedics of Hazlet, NJ, we perform the best in neurosurgical and…read moreorthopedic care. We are staffed by qualified, experienced professionals, including physicians, assistants, and surgeons, all committed to patient wellbeing and clear communication. Our office features the latest technology for the diagnosis and treatment of neurological and orthopedic conditions, including tumors, back pain, trauma, aneurysms, and other neurological conditions. Our office is located in Suite 3 at 883 Poole Avenue, Hazlet, NJ 07730. If you or someone you know suffers from some form of brain or spinal condition, contact IGEA Brain, Spine & Orthopedics today.

The Staff both medical and receptions are excellent. I would recommend this practice to everyone…read more Respectfully, Jack Riezenman

I have been calling for 2 weeks, leaving 6 messages trying to get an appointment for my father. No…read morereturn call back! I spoke with a clinician yesterday and I voiced my concerns, after 3 phone calls and being transferred to a clinician supervisor who advised me she would be giving my info to the appointments scheduling manager and she would call be towards the end of the day, we are on the 2nd day, and no phone call! The fact that they have such disregard for patients is unreal, I have never had an experience such as this with any provider. My father's Dr referred us to this office. But I will make sure to inform him of the staff's unprofessional, messy behavior towards patients.

no stars..I was referred by my GP to Dr Furman, I called to make the appointment I was asked to…read moreemail my drivers license, my insurance card and my referral from my GP, I explained that with my coverage i am not required to get a referral they indicated it made no difference since it was office policy I immediately hung up..i been to many drs and I never have heard of emailing personal information, sounds like Dr.Furman who is by the way is a DO not a MD..wants to be assured he receives his fees...wouldn't recommend him treating my dog..ridiculous

The worst dr. Totally misdiagnosed my son and did not care. Since we left this practice my so…read more Has never had another episode. Under Dr Mehta care nothing was done. He is just hung up on himself

**Please read full review that I posted on Google and the office removed it to cover their lies**…read moreDr. Jacqueline Romero and the PA (Karen?) are both novel in their medical journey. This is based on the fact that Dr. Romero has very poor bedside manners and that they both struggled immensely to get a height and other measurements. They ultimately got a wildly inaccurate measurement based on my records. Additionally, the nurse took a height while the patient was sitting down and the MD and PA both struggled to take another measurement, using incorrect technique and dropping the measuring tape several times. Does that make any sense or sound accurate at all? They are very novel and amateur in their experience and I wouldn't trust or be confident in their medical opinions or their knowledge. I recommend going elsewhere. They were both very nice, but nice doesn't cut it when it comes to finding the best care for your family. They also both seemed very nervous. Additionally important, the office tried to bill me for an extra $40. Little do they know that I check each claim carefully and when I mentioned it to them, they removed the additional charge. There was no good reason for having even added that charge. The speed with which it was removed tells me they were well aware of what they were doing. They also billed my insurance for an additional charge for a prolonged visit, mind you we were waiting in the room between seeing the PA/NP and the doctor for 45 minutes doing nothing. That's the reason for the prolonged visit. They keep you waiting in a room for a long time before seeing the doctor so they can charge you for a longer visit. I am informing my insurance and working on appealing that claim. It's a shame that they try to steal from patients and bill excessively, I write this as a warning for patients. Always check your claims and ensure they don't bill for a prolonged visit, I'm sure they didn't expect me to be checking mine. If they do, you can appeal it. *UPDATED after their response: please specify which part of this review was untrue? Also, isn't this a strange way for a doctors office to reply? You should take constructive feedback and improve.* *UPDATED again: I have a voicemail message from your staff requesting me to pay a bill of $293 when the claim total owed was $253. This is also what was requested when I called back. You can continue to claim this is untrue, but I have the voicemail message and the claim total owed per my insurance. The way your staff responds to reviews is very interesting. Also equally interesting that you have the time to respond to reviews so promptly. Perhaps you should direct your time to medical education, proper patient communication, and learning how insurance claims work. Your responses back are only making you look worse, but please continue. Here are the receipts regarding my review. As you say to anyone who leaves you a negative review, best wishes to you.