We stayed for 6 nights and will never stay there again. Here are the reasons…read more* Apartment photos on the website are very deceiving * Our room had 3 windows and 2 didn't have screens * Floor was filthy * No microwave or dishwasher * Gas burners had to be lit with a match and there were window curtains next to the stove creating a potential fire hazard * Skylight was covered in bird droppings * Bathroom had a step in front of the shower stall creating a dangerous fall situation * Toilet and bidet faced each other and were about 8" apart * Room lighting was horrible. There was no overhead kitchen light * Entrance into the building foyer had no motion detecting light and you had to feel your way around to find the light switch

Can't say enough good things! The ownership and staff were wonderful and accommodating. Beautiful…read moreviews, great food and pool area. Close to a big city but felt like the perfect amount of country style surroundings. It's apartment-like rooms so you have pretty much whatever you need right there. I will/do miss this place.

The best hotel I've ever stayed in. Period. My wife and I stayed here on our honeymoon and hardly a…read moreday goes by when I don't think about it. The grounds are beautiful, our room was enormous and the staff paid attention to every detail during our stay. My wife and I just renovated our house and we put in a pool and landscaping that borrows from the aesthetic of Castello del Nero's pool area. We are already planning to return for my 40th birthday...3 Years from now. We spent 3 weeks in Italy at 6 different hotels and this is the only one I think about and have to return to. The restaurants are both amazing and the breakfast is the best we had on our trip. If I could give 10 stars I would, so if you're even considering a stay at Castello del Nero I'd say look no further...it's time to book a reservation.

My husband and I stayed here 4 nights of a two-week trip to Italy to celebrate our 10 year wedding…read moreanniversary. This hotel is a really high-end boutique hotel that really goes above and beyond to deliver an outstanding experience for all guests. The hotel is conveniently located in a small town about 30-40 minutes by car from Florence (between Florence and Siena). It is in the Chianti wine region of Tuscany. We stayed in a basic room, which was very nice. It was very large (one of the largest hotel rooms I have ever stayed in that wasn't a suite). There was a welcome bottle of champagne (already chilled for us) as well as a bottle of red wine and a huge basket of fresh fruit ready for us on our coffee table. There was a hand-written note to us that was a nice personal touch. The room had a beautiful view of the Tuscan countryside. The things that really stood out to me were: 1. Complimentary welcome champagne and wine 2. Abundant fruit basket that got replenished daily. 3. Complimentary bottled still and sparkling water replenished daily. 4. A pillow menu for guests! 5. Full breakfast every morning included with the room - there were 10 different kinds of milk out to suit everyone's preference (almond, soy, rice, goat, etc.) 5. The very nice spa 6. The setting of course! You literally couldn't ask for a more picturesque place! 7. Complimentary up to date movies on your TV 8. Great hiking trails right on the property My only (very small) complaints are that there was no dresser or shelves in the room - I had nowhere to unpack any of my folded clothes (there is only hanging space in the closet), and the mattress is very firm (this is just a personal issue though!). This hotel is very special and truly understands how to deliver a higher than 5-star experience to guests. I would highly recommend it for honeymooners, or anyone wanting a relaxing getaway in a beautiful place!

This hotel is great! The room was spacious and overlooked their beautiful garden. It was very clean…read moreand well kept. My wife and I stayed for three nights while in Siena. They had a lovely continental breakfast every morning, which we ate in the garden overlooking the incredible view and hillside of the Tuscan landscape. I highly recommend this hotel over something that lacks the views.

Just amazing! Our room looked out over the garden and the hills beyond Siena and it was as if we…read morewere looking out at a painting. The room itself was just beautiful with a lovely bathroom. The staff were super friendly and the whole experience just first rate. The hotel is convenient to all the attractions, great restaurants and also a nice little supermarket. They have an electric kettle and instant coffee in the room as well as a fridge. It was so nice to be able to enjoy a coffee before heading out for the day. They do offer parking for 10 Euros a day, and clear instructions on how to get in and out of the City without getting fined! Remember, the City center is a no drive area for non residents. Just do as the hotel indicates and you will be fine. The other recommendation is to book directly, they assured me they charge less than going through Booking or Expedia and will also discount if you pay in cash.

I stayed here for two nights as part of a tour group while visiting Florence. This hotel is not…read moreconveniently located to Florence and the cost of a taxi, one way, is over 100 euro. This is however a very clean hotel, extremely comfortable beds, and a highly attentive and professional staff. Breakfast was typical fare and met our needs. Dinner was the same, nothing fancy but also nutritious and and better than you might expect from most hotels. I would definitely stay here again.

This is where we had our wedding reception 9 years ago. Unfortunately, that was back in the dark…read moreages before Yelp so I couldn't write a review at the time. However I do recall the many, many courses of molto delicioso cibo. Irma, the proprietor, is such a wonderful hostess and chef. Every time we come back to visit, we stop here for a meal. Our last trip to Italy in July was 2 and a half weeks long and without question, our meal here was the best of the trip. I had a plate of spinach ravioli drenched in ricotta sauce with tartufo shavings that was absolutely rapturous. It was...glorious. How glorious was it you ask? It was SO glorious that as I'm writing this and trying to pay homage to its gloriousness, I'm starting to drool--I am NOT kidding. I mean...imagine you're eating a plate of the sexiest pasta you've ever had. As the olfactory/gustatory pleasure mounts, you can almost hear the cherubim and seraphim moaning at the pleasure of your pleasure in the background. Yeah. THAT glorious. The Huzby had some cinghiale pappardelle that also knocked it out of the park. He didn't mention anything about angels, but not a noodle was left behind. The tiramisu was divine in its own right. Thankfully, the grounds are equipped with a recovery bed and canopy to allow you to digest in full repose. Ahh.... Mille grazie and we'll see you again in a year or three, Irma.

The location is great, it's less than a 5 minute walk to the main gate of San Gimignano! It is…read moreuphill, so it might take you longer, but a reasonably fit person can do it in less than 5 minutes. The property is in the middle of a quiet residential neighborhood. It's safe and quiet. If you book this property, do so because of its stellar location! And if you have a car, it's easy to park here (though there's a hefty fee, I believe we paid 15 Euros per night) and not have to fuss with the ZTL zones inside San Gimignano's walls! The hotel has lots of extra "gotcha" charges -- extra for wi-fi, extra fee for parking in their lot out front, etc. The grounds were lovely and the views spectacular. If you book a cheap room, get ready to overlook houses. If you are staying more than a night, it's worth it to book a view room -- the views of the Tuscan hillside are breathtaking. The free breakfast was abysmal, I left without eating. Lots of dried out boxed pastries, sliced deli meat and yogurt. Not many options. Sleep in and don't waste your time on it, there's too much GOOD food to eat in Tuscany! The hotel itself is just okay. It's old and dated and our "Small Double" room was not as nice as the common areas suggest. It was dark and tiny. The bathroom was so cramped it was ridiculous. Yeah, I've stayed in lots of hotels all over the world and I know European rooms are always smaller than rooms in North America, but banging my shins on the bidet and squeezing into the shower is my idea of tiny living! The staff was friendly. I did enjoy the large balcony attached to our room although we had no view. It was nice to sleep with the doors open to let the fresh, cool air inside. Nice toiletries were provided as well. The pictures on their website are pretty accurate, they don't really try to "sugar coat" their representation of what you get.

From the owner: A pochi minuti dalle mura medievali di San Gimignano, incantevole borgo toscano dichiarato…read moredall'Unesco patrimonio dell'Umanità, si trova l'Hotel Relais Santa Chiara, un'elegante e discreta struttura circondata dai paesaggi più belli della campagna toscana, che vi darà il benvenuto con il suo staff sempre attento e ospitale. La posizione centrale, le eleganti camere, molte delle quali con vista sulle magnifiche distese di viti ed ulivi del Chianti, la piscina a conchiglia con idromassaggio incorniciata dal giardino privato, fanno del Relais Santa Chiara l'hotel ideale per trascorrere un soggiorno di totale riposo e tranquillità, alla scoperta degli affascinanti tesori culturali ed eno-gastronomici della Toscana.

I stayed here for 3 nights during the month of October and had an exceptional experience. This is…read morean agriturismo which is a farm home located on a vineyard and olive grove. They make their own wines and olive oil which are outstanding. They only have a few rooms available so make sure to book ahead. We were greeted by Anna the property manager who was very helpful with getting us settled into our room. The room was very clean and felt like a 5-star hotel with excellent furnishings, a modern bathroom, TV, and free WiFi. Il Castagno has a restaurant on the property which served outstanding dinners with some of the ingredients coming from their farm. They served the best steak I had in all of Italy. I highly recommend visiting Il Castagno for a peaceful and relaxing experience in Tuscany. We'll definitely stay there again.

This place is a wonderful venue. With a view and service to match. The cuisine is amazing. The…read morerooms are spacious which is hard to come by in Italy. The pool and areas surrounding the pool are superb. I would recommend this place to anyone trying for a goods night rest and a spacious rooms with a view.

Nice hotel . Great location. Needs a little better outside maintenance. Across from museum.read more

my rating is PURELY on customer service. my friends and I had a terrible and very unsafe situation…read morehappen and we needed somewhere safe to use WiFi and figure out what to do next. the front desk man, who spoke little English, did the absolute MOST to help us out. researched train schedules, offered the WiFi password, and even let us sit in the waiting room to calm down and figure out our next plan of action. we even heard him learning a few phrases in English to help better assist us. this man genuinely saved me and my friends lives that night for who knows what would've happened if he had turned us away. amazing service. If we had needed a place to stay for overnight, I would've picked this place in a heartbeat because of this fantastic gentleman.