Vilai is the best she knows how to massage the whole body for sure im going back i left felling like a new guy

I got one of the best deep tissue massages I have ever had. Tisha is amazing, She helped with my legs blood circulation and my swollen calves. Got rid off a few knots in my neck and back. read more

a fave place to get a massage. calm environment, clean, lovely decor, and friendly staff. great prices and accommodating. read more

Relax House Massage - business card - Skin Care Near Me - North Hollywood, California

10/10 massage and experience here. Mrs. Flores is the absolute best at what she does. Not only is she extremely knowledgeable, but she has a true passion for what she does. I walked in I was greeted with an amazing welcoming energy. Our conversation during the massage was so fun, and I left feeling so light and full of energy. I will definitely be back. read more

Dropped by for the first time on New Year's Day and only Vilai (the boss) was working. She gave me an excellent, strong Thai massage and shared wonderful conversation about her varied career. Great experience, fascinating, hilarious woman, and I look forward to coming back again in future. Thank you! read more

Literally the best massage parlor anyplace. I brought my elderly stepfather here and he went from unable to walk more than 20 feet at a time to enjoying his trip including a short walk at Joshua Tree that would never have been possible before he received ONE treatment. Highly recommend this spot read more

Really needed a massage and while my bf got a Groupon, it's probably better just to go there and pay the same price as the Groupon, they'll honor it. Got a couples massage and it was so amazing. They put in enough strength and even though I can't handle it I needed it to get rid of all my knots. The massage therapist really read your reactions and adjust accordingly. They lock the doors too so it felt safe. Started the day with Thai massage and then went to Wat Temple after for Thai food! Perfect day. read more

Clean, friendly, calm environment. Great massage, relaxing and affordable! I enjoyed how friendly and accommodating the staff was. Definitely will be back. read more

I'm a bit late on making this review but I had made an appointment online with square go & came in & the worker was sitting down where customers sit with her feet out on her phone. She did not say hi - instead stared at me and my partner & did not say anything. I said I had made an appointment online for the couples massage & she said "oh". I'm 100% sure they did not realize we had appointments. She proceeded to charge me $190 for the couples massage and I told her I when I booked online it said $110. I was confused. She took a picture of my phone with the appointment and cost online. I was ready to pay with my credit card and last minute she said the credit card machine wasn't working but then said she did not know where it was and it would have to be cash. I was again confused & choose to walk out read more

Relax House Massage - Appointment confirming - Skin Care Near Me - North Hollywood, California

See all

I wasn't very experienced with massages, but Vilai took the time to explain everything, which made me feel comfortable. I had a Swedish-Thai combo massage with Penny, and she was excellent--very skilled and attentive. The mix of techniques was both relaxing and effective. Highly recommend, and I'll definitely be coming back! read more

Apple and Aemy are both incredible massage therapists. Very strong women! Great prices too!

This place is NOT friendly to People of color. I've tried to make appointments over the phone and in person. don't go here

Ask for Coco! She will make you feel like a million bucks.

Amy and Apple did a wonderful job with a couples massage for my girlfriend and I. Very relaxing and therapeutic for sure. We will be going back. read more

Me and Partner got a massage yesterday it was feeling great the day of 60 min couple massage we both loved how they focused on are key points. but the next day after focusing on my back ,, oooh wee my back is still aching in 8/10 pain. I can barely lay twist nd turn. over all it was cool massage but next day really sore. There good people but at end it was like we was forced to tip more after my partner gave a great for the two masseuse. "Thats it can you tip more".. we had no problem tipping in the first place and saw the signs for tip and follows but was kinda forced into more by the lady lol not cute . read more

Last weekend I had a deep tissue massage with JJ and it was truly the best massage I've ever ever had. It was also very affordable.. $65! She was so kind and completing released all the tension from my body. I cannot wait to come back.. thank you JJ! read more

My back was in so much pain and i made the best decision of my life. Get the combo it's worth it.

I booked a massage through classpass at this place twice and they canceled twice. When I called they said they were not taking any appointments by classpass. My question is why are putting up availability on classpass if you are not gonna take them and cancel right before it? Very unprofessional, I will not ever return and I will make sure to tell all my friends that live in the region ti be aware of the place as well and be careful. read more

My name is Tim I had a full body massage is different from the one I have been having My body calm down most important to is it relax arteries and I slept better read more

They really great doing massage and I like the body scrub. Thank you so much to aemy , she is the best.

Hm this was a strange experience. I showed up on time for my 50 min massage. The check in process was simple enough but then I was led to a couples room for my session. I'm a massage therapist and I know couples rooms aren't used often. When I lifted the top sheet on the massage table, there was a noticeable oil stain from a previous massage. I changed the sheets before getting on the table. First red flag. I wait for my therapist to arrive..... ten minutes pass before someone walks in and doesn't say anything to me. I lifted my head to confirm it was a therapist and asked how she was. She didn't respond. 2nd red flag. The massage begins. And I'm not a prude by any means but this lady had terrible draping etiquette. My lower half was exposed entirely while she worked on my back. I felt like it was a peep show. The massage was also lackluster. Didn't use much technique and often hurt me in areas where she shouldn't have put much pressure. She also got on the table to do shiatsu which is a walk on back technique. She straddled me from behind and made direct contact with my butt. This is NOT how you perform this method. There are usually supports on the ceiling to prevent injury to therapist and client. By the end of the massage I felt awkward, dirty, and sore from the unnecessary techniques. Don't go here. read more

If I could give this place 0 stars, I would. Booked a 50 minute massage a few days ago with class pass and I'd been looking forward to this all week. This would be my first time here and after reading some of theIr good reviews, I thought why not try it... wrong! I get out of my house and drive here into their very packed parking lot only to be greeted by a lady who was confused as to why I was there to begin with. She says there are no appts at this time and when I show her my email just from last night that confirmed my appt for today at 1215pm, she denies and says that was a mistake because there's no one there to work on me right now. She calls her boss only to tell me on the phone that he had canceled my appt because he had double booked me?!! To top it off, he told me I should've checked my emails?! Are you kidding me?! I'm in my car right now in this parking lot checking my emails and I see he sent them to me NOT more than 12 hours ago mind you, but less than 3 hours ago?!! Around 9am... The manager/owner didn't even bother to apologize for his mistake. Horrible customer service and instead of making me more relaxed, this "RELAX HOUSE" actually made me more annoyed, frustrated, and anxious! I will never be a customer here and you bet I'll be telling all my friends about my horrible experience. read more

Relax House Massage - Business canceled my 12:10 PM appointment at 9:43 AM, with less than 3 hours notice! - Skin Care Near Me - North Hollywood, California

See all

I called 1st to see if they had any availability The lady on the phone said you can come now.. She called me back and says when will you be here I said about 15 minutes.. So I stopped by the bank and I got some cash I showed up there in less than 15 minutes after she said to come now it's it's 330 and she just told me nobody will be available until 5 o'clock I am very very upset The one thing we will never get back is time and they have just wasted it read more

I've been here twice and have not yet had a bad experience. I've also seen a lot of negative reviews mentioning Groupon redemption. I have never used Groupon here and can't speak to that aspect of the business, but I personally think they charge a very fair price for their service even without the Groupon! The massages and customer service I received here both times were wonderful. I had my massage with two different people and they were both fantastic -- they listened to what I wanted, my problem areas, and when I mentioned how sensitive I was to bruising they each used the perfect amount of pressure for me throughout the entire massage, checking in with me frequently to make sure it was still OK. Both times my massage ended with a little bit of Thai massage, moving me around in strange positions to crack things I didn't know were supposed to crack. Such a relief! The front desk always gives me water when leaving and asks how my massage was. I consider this place a little hidden gem if you want a fairly priced massage. They are all really good at what they do. If the location was nicer, I wouldn't hesitate with a five star rating. The building isn't the best, it's right next to my neighborhood 711. The interior is cozy and they try to make it relaxing, which I appreciate. But it's definitely an older building and not decorated fancy like a lot of other places I've been. Despite the decor, as far as the service goes I'll keep coming back! read more

For what this place is it was great! Now, if you are expecting the ritz.. this is not that place, nor should you expect the ritz for a $30 massage. This is your local bodega in the hood, not whole foods. That being said, my eyes are closed during the massage so *shrugs* on ambience. My massage therapist was kind and did a wonderful job! read more

Went in a got a Thai combo massage. RJ was very thorough on my legs and shoulders. He was very considerate of how I was feeling through the entire massage! read more

This place is a gem! I've been here multiple times and love it! They have the best Swedish/Thai combo in town and they know exactly how to ease your pain without being too soft or too hard.... Definitely worth the money! read more

Great massages and very friendly service. I've been getting massages here for almost a decade. Jae, the manager, is so great.

Boy this place has gone down the hill. The massage was weak and after telling her numerous times to increase the pressure, she was still weak. read more

This place is truly a best kept secret. Very calm and soothing atmosphere away from the hustle and bustle. Jay is a really sweet lady and is the best masseuse I have ever had and I'm an extremely picky person. She does a combination massage both Thai and Swedish with a bit of hot stone massage. She is very good at reading the body and is super nice. She even gave me my own free purse from Thailand! read more

Relax House Massage - Clean massage room with nice lighting. - Skin Care Near Me - North Hollywood, California

See all

Jay is great. This is a no frills place but the massage is great. Hot stones are a plus

Update: They're now threatening me with a lawyer based on my review. I just purchased a Groupon for a body scrub, and the fine print says that you may repurchase every 30 days. They texted to cancel my appt. because I used one once in 2015. I asked about the fine print, and they said they only accept Groupon once. I mentioned they should update the fine print, because that was confusing. They texted back that I should "grow up." Very unhappy with their customer service. read more

Relax House Massage - Skin Care Near Me - North Hollywood, California

See all

I went in with a ton of back pain from stress and increasing my workouts - and I feel so much better! They were very professional and effective. I'll definitely be back! read more

This was the worst massage I've ever had. I left feeling worse than when I entered. Truly disappointed with every aspect of my experience here. My appointment was late. I didn't receive the full 60 minutes. I paid for coconut oil which I never received I got just the typical massage oil which the "therapist" then proceeded to dump on my body to the point where was literally splashing off of me. They never asked on what I wanted to focus on and I get massages due to having migraines and neck issues. This lady was clearly untrained and had no real knowledge of the body. Her movements were fast and lacked any sort of pressure. She was essentially petting my back but at the speed of light. It was as if she had done a line of coke and had three espressos and was told she had five minutes to do my entire body. I clean my kitchen floors with more thought. She moved my neck around with no care whatsoever. I'm literally so pissed. What a waste. Also parking was shitty, had to use a meter. And the location isn't great. read more

I got the combination Thai and Swedish massage and it was probably the best one I've had - usually I find the Thai style too rough for me but that wasn't the case here. My masseuse was really friendly and careful to work on all the knots in my shoulders. The room was also very nice. I will be back! read more

This place is amazing- always clean aNd with great massages! Everyone is so nice and I always feel great leaving.

I just had the very best massage of my entire life! My masseuse Jay is so amazing at what she does, and a true example of somebody that cares about her job and her clients. I've had massages from probably 20 different people in my life and Jay is the very best hands down. My body feels a million times better than when i went in, and i will be back again next week, and regularly for sure. Thank you so much Jay, you are awesome! read more

Jay is the best hands down. I removed one Star because I went in the other day and thought Jay was going to be my masseuse but a different girl ended up coming in and she seemed really "new". I should have got up and told Jay I'd come back another time but I was in pain and needed a massage and was hoping for the best. Besides that the rooms are clean. I agree with some of the other reviews that the face cradle On most of the tables is pretty uncomfortable but when I get one of those tables I ask for a small towel to give it extra padding. I also am always cold so recently I started bringing in my own fleece blanket that they throw Over their sheet and now I'm snug as a bug. ;) read more

Please don't make appointments with someone and when they show, say no and, pretend the appointment never existed, and rudely brush the customer outdoor. Waisted my time entirely when I'm in pain and can't get a new appointment at this time of day read more

DO NOT GO HERE!!! I purchased a Groupon for a massage and when I called to redeem it the man who answered the phone was BEYOND RUDE. He seemed annoyed that I was calling and didn't want to honor the Groupon. Then he relented and said it was only good on Sundays ( all not true). The call ended with him saying that he was busy and that I should call back. Forget that! I contacted Groupon and had my voucher exchanged to another business - that actually wants customers. read more