Our son was married at The Relay Station in Plantersville on November 9, 2024. I really wish we could recommend this place but unfortunately, we cannot. We were not with our son or daughter-in-law when they chose this venue. I sure wish we had been. I am trying to be factual and not emotional in this review. Because no matter what, they are married and their family and friends made the day special for them. The venue is described as rustic and it is. I didn't see the Bride or Groom's dressing room but the reception hall is quaint and nice. The decorations that were provided and set up by the venue were pleasantly nice. They fit the theme of the wedding and the venue. The owner of the venue should not be in the wedding industry!!! She has, what seems to be a permanent scowl on her face; She is very condescending and orders you around. The bride and groom wanted their wedding to start at 4:30 pm, the owner instructed them to put on the invitations 4:00 pm so people would be on time. Well on time they were, many guest showed up at 3:30 pm with nothing to drink or eat until 5:00 pm! I would not recommend doing this!
Our first interaction with her was a week before the wedding when she requested all drinks and supplies to be onsite. There was confusion on who was suppling the bartenders as my son and daughter in law were told the venue bartender could be provided but they came with the catering. They declined the catering so we scheduled to have our own bartenders. While resolving the bartender issue, she looked at me and said, "Once this is decided, the bride and groom will let you know." I asked, "Are you telling me to leave?" She said, "Yes." Mind you, I was standing off to the side only to listen. Before my son and daughter in law got there, she rudely asked me how much beet/wine we had. I told her 30 cases. She told me that I had to much beer/wine and that we only needed 7 cases. I told her that I could return unopened beer and I would rather have too much than run out. It doesn't matter if I had 100 cases, it wasn't her place to tell me. Even though we hired our own bartenders, she took it upon herself to refrigerate the beer and all 24 bottles of wine. I have 18 bottles of red/white wine in my refrigerator. (IYKYK)
When they booked the venue, they were told they had access from 8:00 am - 11:30 pm; Then the bride was told she could come to the venue at 11:00 am to get ready. The bride showed up at 9:30 am and she and the wedding party barely had enough time to be ready before the rehearsal, pictures and ceremony. I can't imagine how late everything would be if she had showed up at 11:00am. Apparently, the rehearsal didn't go smoothly either. Again, with the owner not listening to the bride and groom and wanting to run her own show. The bride's oldest daughter was to play her flute while her mom walked down the aisle and then to stand up with the wedding party. The owner, kept telling the bride's daughter to sit down after playing and not stand up with the wedding party. Why does it matter where her daughter stands? Numerous times the owner told the bride that her father needed to walk her down the aisle even though she had been told numerous times that the bride's father was deceased! It's an emotional day - How can someone be so crass?
During the wedding reception, the owner told the bride and groom that they needed to gather their belonging that were left in the bride and groom's dressing rooms. Upon her insistence the bride and groom left their guest to clean up. The owner not only told the bride and groom but went to the wedding party which include our granddaughters and instructed the same. She should have reached out only to the best man and/or maid of honor so that the bride and groom didn't have to leave their guest and could enjoy the reception.
Then the trash cans came out and the owner and her staff began cleaning up which ultimately forced the wedding to end. It was only 8:30! The reception was still going strong! By them doing this the majority of the guest started leaving so when the bride and groom had their send-off it was only family and wedding party that were left. The owner also asked our son, the groom, to have the groomsmen pick up the chairs that were used for guest during the ceremony. First off, they had been drinking, they are in formal attire and it's dark; again, safety issues. Also, we paid to have the DJ until 10:00 pm; I didn't get a refund. Maybe we should send her a bill!
In conclusion, please read ALL google reviews, as we did not. There seems to be a single thread to the negative items mentioned. We strongly suggest that you have your own typed/written contract and/or checklist that gets signed by both parties because it seems she only has her notes and things change. From the first time you meet her till the end she is extremely unpleasant to deal with.
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