the receptionist was EXTREMELY rude and unhelpfu. They need better customer service. I work in…read morecustomer service and would NEVER talk to potential customers like that

The dispatcher. ( C) Is extremely rude with a boo hoo me attitude. She made up some of the stuff…read moreand was talking about complaints I've never had a driver anywhere called me out on something and also when the manager (S ) was never told about good calls. He said I never got any but it's kind of funny that I was driving the cab when they called you. Again (c) answered the phone!! She's a very hateful person who obviously does not enjoy her life she needs to leave that stuff at home very negative. You guys are just two-faced also an employee with the first letter b fell and got hurt really bad and I heard you in the back making fun of her and showing where she fell karma will get you God doesn't like ugly

I had to pick up a car at the airport and couldn't find many reviews of Peoria cab companies, so I…read moretook a chance (ok, I liked the name) and picked this one. Brian was our driver, and he was prompt, very nice and professional, and even pointed out some things I didn't know, and I grew up in Peoria. It was a very positive experience, and we will definitely call him again.

Haven't had the actual trip to the Peoria airport with them yet, but I have to say that my initial…read morecontact with Missy was really helpful! I will be in the Peoria area from June 30 thru July 10, but unfortunately my flight out is at 6AM on a Sunday morning! Based on the only other review here for River City Cab, I decided to call them and get a quote for the fare to the airport if they picked me up at 4AM..... I am calling from Pacific coast time zone, so my call to them was at 1:15AM their time on a Sunday/Monday (obviously not a great time to call and get a quote, but only time I had to do it!) Missy was friendly, professional, knew exactly where my pick up location was and was not hesitant to give me a very reasonable quote for the trip. I'm already impressed even before I get there!

Twice we made reservations to go to the airport and they never showed up!!!!!!!!!!! It almost made…read moreus miss our flights until a friend gave us the needed ride!!!!L!!L!!

Super friendly and professional!! Employee-Treshawn goes above and beyond to help you and make you…read morefeel at ease.

This was a really wonderful experience best transportation service I ever had! Dependable,…read morededicated, honest, conscientious. This company has it all! Great owner, great dispatching by one of the best customer service representatives I have ever had the pleasure of speaking with! The drivers were all very safe, clean, well spoken, I have been transported before this company and also afterward and not any of them could compare to this company! If there was anything I could have done for this company, a great review is not even close to what I wish I could do for them. My medical transportation was a very long trip for the team! Just reaching my door was a long ride. 6 days a week (Monday-Saturday) for several months. Auto Pro Taxi dedicated over 425 miles to maintain my medical needs and without their perseverance and dependability, I seriously would not be alive today. Thank you to the great people working in Jacksonville, IL!!!! You all are in my thoughts! It was very hard trip with long hours for my medical needs and Auto Pro Taxi was there with me every step of the way! From the phone calls, management of scheduling and payments; to my insurance company! Auto Pro Taxi made great strides to provide me life changing medical care that has definitely saved my life! If you need any kind of transportation, Auto Pro Taxi, is the 1st choice for anyone that wants to ensure they have transportation without worrying if they will show up or not come back to get you. APT stays with you, to ensure your safety! This was very important, considering I'm a 36 yr old woman weighing 110 lbs! Unsafe situations waiting on a driver to come back while I stand outside, in very cold weather, during that time of year!! If I lived closer to Jacksonville I would still be using Auto Pro Taxi to this day! Unfortunately, they are 2+ hrs away from me so my insurance shopped around for bargain resources in my area! Inevitably, leaving me standing outside a closed facility, 3 degrees, for 30 minutes while I waited for the driver to come back from a gas station that was not even a mile away. He was informed that he could just drive through this very large parking lot and find the station behind a large building and would not even need to drive into the roadway!! He did not respond to my calls to ensure he could and would be returning or was capable of finding his way back! Those are the moments that would NEVER occur while using Auto Pro Taxi!!!! Every single day, every single trip, every single time! Safe, fun, appropriate conversation, genuine hard-working people that make this company the number ONE medical transportation company in the Jacksonville area!!!!! I miss you all and hope you have wonderful reviews to come!!!! My best wishes to all of your team! Stacy of Effingham

From the owner: Auto Pro Taxi is Central Illinois finest transportation provider. If you need to get to work on…read moretime call us and we will schedule you so you will not be late. We have the cleanest cabs in the area. Guaranteed! We are HFS certified to transport you for your medical appointments as well.

Late picking up and late to the destination. They over-charge for trips. Check the google reviews…read morethey are more accurate than YELP

Good to Go Taxi is a wonderful transportation service. I've used the service multiple times and…read morenever experienced any issues at all. They are consistently on time picking me up. The drivers have always taken the most direct route. Drivers are always safe. Vehicles are clean inside and out.

Yah right are you kidding me? This van came straight outta the hood. T This taxi service is a joke…read moreI mean it's better than Uber because I mean Ubers is Trippin but this place is tripping too lol

every time I come to Decatur, phone line goes direct to voicemail. Useless taxi service.read more

When calling to book a flight to the Bloomington airport (~50 miles), they quoted me a price of 200…read moredollars, which, while pricey, isn't completely unreasonable, I then asked them for the price of the nearest hotel (3.5 miles away) and they told me 100 dollars. How is a drive that is less than a tenth of the distance only half the price? It's basic extortion for being monopolistic in that area. If Uber or yelp were prominent in that area, they would have some competition or go out of business with prices that outrageous.

This place is a total waste of your time! These people tried to charge me before they brought me to…read moremy destination????? When I asked why??? They kicked me out of the car. Please do not trust, the owner acts like PUTIN!!! 0000 Stars!

So rude. Refused to pick up a customer when I called to have them picked up. Left them stranded and…read moreforced them to walk home. A veteran should not have to walk home. We called twice and got hung up on twice. Unprofessional. I wouldn't even let my worst enemy deal with them. No one deserves to be treated that way. Disgusting.