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    Reliable Office Solutions

    1.0 (1 review)
    Closed 8:30 am - 5:00 pm

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    7 years ago

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    iCompny

    iCompny

    (7 reviews)

    $

    I wouldn't recommend this seller to my worst enemy. I ordered 3 desktops and within 24 hours they…read moresubstituted my order with an extremely older, slower, and lower spec product than what I had originally ordered. The seller called me once I reported the issue and borderline threatened me to accept another downgrade in hardware. He assumed that he knew more than me and attempted to take advantage. I offered a simple solution which involved a 3% discount on a $3,000 order and the company has since blocked my phone number, email, and social media. The BBB and FTC have been alerted. When I called the FTC I was informed that there have been numerous complaints about this seller within the last month. *******!!!!STEER CLEAR AT ALL COSTS*******!!!!

    I recommend that you do not use this company…read more I purchased a refurbished computer from this company through Amazon. After about 5 months, the SSD died and I lost all my information that had not already been backed up. The computer was under their 12 month warranty so their tech person gave me an RMA and shipping label. I sent the computer in without the hard drive because I didn't feel comfortable sending a hard drive full of my personal information. The company simply sent the computer back without installing a new hard drive. They didn't call or email to let me know what they were doing. When I called the tech again (Lex), he said I should send the defective hard drive and they would replace it. But he would not send me a shipping label. I had to send the hard drive at my own cost. I sent the hard drive with the RMA number and instructions using regular US mail. The box had a return address. I did not buy a tracking number. When I talked to Lex 2 more times, he said they did not receive the defective hard drive. He said there is nothing they will do. They will not send a replacement hard drive. The representative for this company knows that the computer was defective or I would not have taken the time to ship it to them. I've been without a computer for over 3 months. It would have been easy for them to replace the drive with a new drive. I paid over $700 for a computer that they would not fix under their warranty. This is not a company you would want to give your business.

    Alpha Laser Richmond

    Alpha Laser Richmond

    (1 review)

    Charleston

    GARBAGE, i took 2 printers there back in late january 2020 i took a DTF Epson and a Sublimation…read moreEpson, The Guy/Owner charged me a deposit, i waitied over 3 weeks, and no contact, i finally call him and he said " no luck with printer" so if i would of never called my printer would be sitting there, so i went 3 times to try to pick it up and he was closed out for about 2 hours, he is the only one running the business and cant keep up. When i picked up my printers i asked him about the sublimation printer, he asked me and said " What is Sublimation?" i was stunned. so i picked up both printers HE NEVER TOUCHED NOR OPENED the printers, it was just sitting at the same spot over 3 weeks ago, I lost my deposit and lost time, i ended up going on youtube and fixed it my damm self. DONT WASTE YOUR TIME THERE, plus he acts like he dont need your business. He was too serious and i did not get a good vibe at all from him, but i gave it a try and i should of trusted me Gut.AND last thing alot of people were trying to drop off boxes since his services are UPS FEDEX And i think DHL, so the customers were upset that he always had a sign on his door saying " We will Be back" but it took hours for him to come because i waited over 2 hours so i can pick up my printer since i live far, i allready did that trip 2 times and i was not leaving until he showed up. well i hope this helps,

    From the owner: Alpha Laser Richmond Corporation was formed in 1993 by Robert as a printer repair and cartridge…read moreremanufacturing company. With a background in the computer service industry, we knew exceptional products and service was a must to make it. Today Alpha Laser Richmond Corporation services printers, faxes, and computers, and installs and maintains networks. We also sell over 4000 imaging products and original equipment manufacturers, as well as remanufactured and compatible products. Our service department is located in New York City and covers the five boroughs, Long Island, Westchester, Central, and Northern New Jersey. We offer many different types of service plans; from time and materials to service contracts and print management programs.

    Reliable Office Solutions - itservices - Updated July 2026

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