I Gave Brendan a chance with a fairly hard job. It was changing a starter on a 2002 Suzuki Grand…read moreVirtara V6. I would not do it myself, as I am just too big and could not reach. He quoted me a fair price, and though it took longer than he expected, and had to remove a lot of things to even get to it, he got the job done, and stuck to the price he quoted. I paid him more, as this was not a typical starter job. Good integrity, and Great Job!

My husband and I were in front of the courthouse broken down in our van and Mr. Fellers just…read morehappened to pass by as we were waiting for a tow truck that never arrived. He was able to fix it within minutes. Thank you sir, the heat almost killed me that day!

I had an OUTSTANDING experience with Apex Vehicle Services and would recommend them without…read morehesitation! My skid plate had partially detached and was hanging from the vehicle. Although it was a relatively minor repair, everyone at Apex treated me with the same attention and professionalism I would have expected for a much larger job. Their customer is exceptionally clean and comfortable, with a beautiful waiting room, spotless restrooms, free Wi-Fi, snacks, and drinks. What impressed me most was how thoughtful the staff was toward my young child, who had to wait with me. One of the receptionists noticed that he was sitting there with little to do and handed him the television remote so he could choose something to watch. It was a small gesture, but a highly observant and considerate one! Once they brought my vehicle in, the repair took only about 20-30 minutes. Then, to my complete surprise, they told me there would be no charge. I would never expect a business to perform work for free, but their generosity made an already excellent experience even more memorable. Apex Vehicle Services demonstrated professionalism, kindness, honesty, and genuine concern for its customers. Finding an auto repair shop you feel you can trust is not always easy, but this is exactly the kind of local business I want to support. They have earned my future business and a very enthusiastic five-star recommendation.

Randall and Randalyn really saved me today, as I was stuck on the side of the road with nothing to…read morework with. They drove way out of their way to get me back on the road, and I want them to know how very much I appreciate it. These are great, honest folks! Thanks so much! -Nick of O'Reilly Auto Parts

WARNING: DO NOT TAKE YOUR VEHICLE HERE They quote you one…read moreprice, trap you to pay another inflated price then simulatenously threaten to place a lien on your vehicle if you don't pay the inflated price in 3 days all while suddenly demand a different form of payment when they realize they can't piss on your leg and tell you it's raining....they sabotaged other components of my vehicle purposelfuly after I exposed and challenged them on their demonstrated shady practices. Despite knowing their $1100 quote was $300 higher than the competitor I just want to get it done so I'll agree to go ahead and have the work done to save myself some hassle and back and forth.....that +$1100 changed to +$1600 9 days later....almost every interaction, update on progress was initiated by me... unacceptable What happened...I was traveling to Birmingham and had been on the road for 2 hrs 11 min when I noticed the temperature gauge increasing...never went to hot, just went up to about 3/4 the way ...soI pulled over parked, towed it to a business for a diagnostic...didnt go with that location because I thought that that was too much work that was being recommended considering I drove over 2 hrs before noticing the gauge escalate a smidge. Fast forward, JONES OFF ROAD was recommended by another business owner that advised he service all of his work trucks there. Prior to that recommendation, I had a diagnostic at another local shop that quoted $831. I personally thought there was no way to drive 2 hours with a bad radiator, leaking water pump so I opted to go with Jones Off Road. HUGE MISTAKE: Everytime there was communication told me that once my truck arrived they'd be able to get it back next day... Fast forward 9 days later when I go to pick up my vehicle there was an exchange of words as I confronted the human, Nikki, about the fact that they had switched up pricing..... on top of that I called out that the itemized bill that she refused to give me prior to my arriving clearly showed that they had doubled up on the retail price for both the water pump and the radiator.... Of course she didn't like that and disputed that fact until I told her that I already had parts prices prior to allowing them to move forward.. based on their recommended parts and repairs by phone,Is hung up and called as I awaited a call back from her husband who would soon answer my questions about why he recommended what he did ... My truck, prior to being dropped off to them had a fresh paint job so of course I proceed to go out turn on the truck to let it run to make sure it does not overheat, also to make sure that there are no visible leaks, and do a full walk around to make sure there's no damage to the exterior paint job which was fresh,,,painted prior to issues.... Since the truck was on and I was inspecting things before getting back on the road I, of course make sure my lights are still bright make sure my signals and my brake light work which is something I do with every vehicle Everytime if I'm traveling out of town... low and behold, my turn signals nor brake lights work..... SABOTAGE ...I have a video that was taken before it came to the JONES OFF ROAD that shows the gauges,

Mr. Don the owner really got me out of a bind when my 2013 freightliner cascadia got water in the…read morefuel. He had me back up in going in no time. The following day my tensioner pulley was going bad and again he got me back on the road and working in no time. The friendly caring service you get from this man and his nephew is 1 in a million. So if you are ever in the area of Embry, Lincoln, Pell city AL, stop at exit 165 and look for the I-20 diner and his shop is behind them. I promise you that you won't find the service that this shop will give you anywhere else. Thank you Mr. Don and Rambo for getting me back on the road. God bless yall. Wishing you the most prosperous and blessed days ahead of you and your family!!!

Excellent work at a reasonable price. I have used them for…read moreseveral repairs to my 2004, GMC truck

they took very good care of me every time. it's only place I'll go to for excellent work. Benread more

Keith did such a great job on my friend's truck! He took the job on short notice, gave us a fair…read moreprice, was super nice, provided pick up and drop off service, and - most importantly - he made the truck look great! I highly recommend him, and I'll be back to see him again with my own car!

Jonathan detailed my Prius in and out. He did a fantastic job! Clean enough to eat off the floor!…read moreVery inexpensive too!

Just recently purchased a Certified Rebel X through Town & Country Pell City Ford, AL. My man - Mr…read more Allan McDaniel, responded to my online inquiry and provided prompt assistance. He clarified all my questions and began the pre-qualification process. Allan made the whole online purchase process a smooth transaction. There was a time-line difference between the pacific coast and central time zones, but Allan put in the over-time by responding and promptly providing answers - after hours. Allan and the finance department made my online purchase experience simple and easy. Pell City Ford Town and Country has good people ready and available to assist you with your new or used car buying experience. - Thanks Allan, you-da-Man!!

They had amazing selections and the sells man was very helpful. But I would like to warn everyone…read moreif they buy a used car or truck ask to see at lest two keys or key fobs.