My favorite parts person, Mark Bushong, is great when I need parts or service assistance. He…read moreresponds quickly and part details are always correct, even with minimal description. Mark will always have a customer for life with his dedication and hard work!!

Took our Drump Truck to Rush to repair a hose and found out clutch was slipping. Tech offered 10%…read morediscount if we contracted them to do the work because they were slow and could get done quickly. Was told our all-inclusive warranty was worthless and would have to pay out of pocket... Fast forward 3 weeks later and we are just getting our truck back. Called daily and was told it was being worked on, then told waiting on parts. It was literally one excuse after another. Finally found out they ordered the wrong parts. Even worse, when we went to pick up our truck met a guy picking up his that said he knew the technicians and was able to get his needed repairs done immediately. Told us it pays to know people. Manager just apologized for our experience and loss of wages. 10 out of 10 would NOT RECOMMEND

I would rate this place a 0/10 if possible, I just left this dealership after dealing with Cj…read more(salesman) and Keith (finance manager). CJ specifically lied over the phone saying that they were offering 5k- to 10k for lifted trucks that are in excellent condition and when I get here they offer me 10k below trade in value. This place will say anything over the phone to have you make the drive here. DO NOT TRUST THEM. They put cheap lifts and cheap rims/tires on vehicles and overprice them by at least 6-10k over KBB value.

Terrible Communication and Unproffessional. Breached legally binding contract. "Sold" vehicle to me…read moreand then sent text saying someone else bought it. I already had a bank check in my possession for the vehicle. Chillicothe Truck was aware of this and agreed to this. Legal action likely coming.

Fayda Freightliner in Columbus, Ohio, has sky-high prices for mechanical repairs, and they charge…read morefor absolutely nothing. I dropped off my truck on July 1st for a brake repair; they called the next day to say it was ready. I went to pick it up and paid the $1,148 bill, but when I inspected the truck, I realized it still had no brakes. I complained, and they said they would check it again. A short while later, they came back and told me I had to pay another $3,956 for the repair. I told them I had just paid $1,148 and they hadn't done anything. All I want is for them to credit the money I paid for nothing toward the new invoice--though even that new bill seems incredibly expensive; $2,070 just for labor is outrageous. It's more than just expensive--it's a scam.

Stay far away from fyda freightliner columbus. Trucks been there at the body shop over for over 7…read moreweeks for a hood and radiator and a couple other miscellaneous small things. Will probably be over 8 weeks. Keep giving me updates it will be done by this time and not finishing the truck. Talked to the manager on Friday and now I get a call from body shop saying won't be until later this week. Just don't care about the smaller guys. Let me had been a bigger company truck would have been done. Customer service from the people in the office is terrible. They have an attitude you're calling checking up on your truck. Then they tell me they didn't tell me something like I just got it out of the sky. Just a frustrating process dealing with them. Lost the driver I had for the truck and lost the guy I had I thought I had to replace him because of how long this process has taken. Not able to make a dollar for 2 months because of this bs. My insurance wrote the check a day after claim.

I bought a 2014 Volvo VNL780 from here and they did not inform me that the truck had been involved…read morein an accident where it had to be towed away from the accident site and I feel due to that I have had to spend over $5000.00 on this truck trying to keep it going. I called the sales manager and left him a message as to what the dealership could do for me I purchase the truck on 12/23/2017 and before I got 150 miles away the check engine light came on after picking up truck. The salesman was real nice but again he is a salesman. Buyer beware as to possible deception from this dealership and if I could I would make them take this "PIECE OF CRAP" back because all the repairs are about to Bankrupt me !!

From the owner: Young Truck Sales specializes in the Sales, Maintenance, and Parts needs for your Class 8…read moreFreightliner or Isuzu. We also provide parts for Western Star, or Sterling Trucks. We specialize in quality customer service and relationships. We strive to make you successful, so that we may thrive with you. Through Freightliner, are an Express Assessment Dealership, and are currently in the process of becoming an Elite Support Dealership.

We were on our way back from visiting my mom at the OSU cancer hospital in Columbus and my husband…read moreseen this truck/van sales sign, since he was in the market for a new van, we stopped and got the number and the next week we came back to visit my mom again and decided to stop in. My hubby talked with Mike and he really went out of his way, made phone calls and sent emails with the updates. He made sure the van was prepped ready and looked brand new! We are super excited.

Nice family business, Mike and his son took care of me. This is the first time I have ever walked…read moreaway from a car lot feeling good about it.

This is actually across the street from the main Ricart complex; used to be Stewart Automotive I…read morethink. I wandered over while having my car serviced, looking into a van for Sweetie's business. The staff were super helpful, and walked me through some options. Ford has always been big in trucks, and though there are many alternatives out there they would be my first stop for one. The big surprise today was the collection of old cars and trucks over here. I'd stop back just to see those.

Could not have been more thrilled with my experience here. The entire process from start to finish…read morewas superb. The staff is super likeable, knowledgeable, and the facility is second to none. Kudos!