We had a terrible experience with Clear Choice Window Cleaning. They gave us a competitive quote of…read more$400 to clean the interior and exterior windows plus our solar panels. Chris and Dawn from Clear Choice showed up at the appointed date and time and completed the work in 4 hours. They were polite and seemed to get the job done efficiently. But hours after they left, after the windows had dried, we found them to be extremely spotted. I have attached a picture of the windows after Clear Choice's work. We contacted them right away and told them about the problem. First they got defensive, claiming that they had previously told us the windows might not come out clean because they had not been washed for a long time and because the windows had wooden panes. I have all the text messages and emails between Clear Choice and us and they told us no such thing. Then they tried to upsell us, and then proclaimed they wanted to make us happy. It took many texts and calls to get Dawn to respond. She set a date to come out, but told us we had to go around the house and unhook all the screens. We also were required to put all of the screens back after she finished the service. A date and time were set and we went around the house and took care of the screens, but Dawn did not show up. She later contacted us and said she had car problems. So, we put all the screens back and then continued the texting and calling to get another date set. Six weeks after the original date of the cleaning, after numerous follow up text messages from me and slow responses from Clear Choice, Chris finally came out to the house for the stated purpose of fixing the problem. But at this point, things just got worse. Right off the bat Chris informed me that he was going to redo only a few windows although I had made clear to Dawn in writing that many if not most of the windows were spotted. He claimed he didn't have time to redo the entire house, so I asked him to just do what he could. He got agitated with me, and told me the windows were dirty because we didn't pay to clean the screens, which made no sense at all since in fact they had removed and cleaned the screens during the washing process. In addition, the screens don't touch the glass. Then he asked me if I wanted him to replace the window screens after he cleaned the windows. Yes, of course I wanted him to replace the screens. That sent him into a fit of anger, he told me that I was wasting his time, and he hastily packed up his gear, throwing his ladder around our driveway, and stormed off without touching a single window. His body language and speech were aggressive and hostile. At this point, we don't want someone with this temperament on our property. Later that day I texted Dawn and told her what happened. She said she was sorry that Chris got angry but that they didn't sign up to take off the screens and replace them after they cleaned the windows. So we had to hire another window company to come out and fix the poor work by Clear Choice, as while the windows were a bit cloudy before their work, after their work, they were difficult to see out of with all of the spots. The second company that we hired told me that Clear Choice's equipment wasn't properly cleaned, which is what likely resulted in the staining on our windows. They cleaned all of the windows at a lesser price in a few hours and they are all now perfectly clear. (after picture of the same window attached). Whatever the reason may have been, the fact is that Clear Choice left our windows dirty and in worse shape than before they cleaned them. In a final effort to allow Clear Choice to do the right thing, I asked Clear Choice for a partial refund to help defray the cost of our having to hire the second cleaning company to fix their work. Needless to say, no refund whatsoever was offered. So, in sum, we had a very disappointing experience with Clear Choice.

I can't be happier with the service we received from Clear Choice Window Cleaning. Dawn was so…read morehelpful in every step of the process of getting our windows cleaned for our four story building. They came out to assess our building right away before giving the quote, whereas many companies I called wanted me to send them our window count before they came out. We were able to get our windows cleaned without having to remove the screens, which was a huge plus for us. The price was more than reasonable. They really kept true to their 100% satisfaction guarantee. We have some tenants who are very picky, and they were happy to come back and personally make sure that every tenant was happy with the results. Can't wait to have them back.

We LOVED Crystal...for many reasons. #1) She was very…read moreaccommodating to our time schedule because we were only in Laughlin (we are from out-of-state) for 3 days to clean up our vacant condo to get it ready for sale and she found a way, on short notice, in her already busy schedule, to come over, initially, just for a quote. #2) Her prices are less than her competitors but her quality of service and hard work is deserving of the 5 STARS #3) Very personable and humble which makes her easy to talk to #4) Good communication when changes in the schedule occurred #5) She also has a consignment business that would take in picture frames, knick-knacks, or even any bigger items that we didn't want to take with us #6) Since she's been in this area since 1989, she has many connections, and referrals, for other types of handy work, that would help with the upkeep of anyone's property (condo or home) Thank you Crystal for being AMAZING!!!

From the owner: Professional commercial and residential cleaning services. cleaning the tri-state area since 2005…read more Reasonable rates call for a free quote

These guys were on time, fast and good. A bit expensive but since I couldn't possibly reach the…read morewindow they cleaned, I'm satisfied with their work. Very nice and accommodating

From the owner: High-rise, water pole, ladder, and residential windows.read more

They did a fantastic job cleaning our windows. They also cleaned the screens and tracks. Very…read morenice people. We recommend Skarletts Window Cleaning

Called to get prices on window cleaning. Left a message. It has been almost 1 week, and I have not…read moreeven had a return phone call.

From the owner: Our business specializes in treating our customers like family, we service residential properties…read moreas well as commercial buildings. We also do solar panels to make sure you get the most out of your solar panels.

I called Nick yesterday and he was available today to come to Laughlin. He did a beautiful job and…read morehe did not make a mess. Thank you Nick. I will definitely call him again!

Called to get window washing done. I was told Nick would come to give me prices for the job, that…read moreday between 2-3 pm. No one showed up and no one called.