Best outfit in the area! This company is run right! from the get-go. Here's my story- My water…read moreheater took a shidd, after just 3.5 years...so I checked Yelp, made a few calls. Ashley from Ace Plumbing contacted me IMMEDIATELY, so she is on top of it! Was able to get Paul here next morning- he handled the warranty replacement/swap out, in a fantastically professional manner! He was kind to spend a few extra minutes to address maintenance items and give me some helpful clues on how to get max life out of the new unit. Paul offered the best price, too, reasonable. I vouch for Ace and I trust their pricing to be fair...because I know it is! Ashley and Paul?- they've got you covered pal, trust me.

doesn't answer phone and doesn't reply to messages. Last service call he installed a defective…read moreangle stop under our kitchen sink. The leak was slow so it went unnoticed and ruined the cabinet floor. He did not respond to my calls and emails. So far it has cost $500 to repair the damage he caused He stopped answering my calls after I had the nerve to request an estimate from another plumber. Buyer beware

Work not done properly. Did not install part that was invoiced. Used long clamps to install part,…read moreimproper. STAY AWAY

ZERO STARS if I could, Let me start with this, I am a part timer in Mohave valley and haven't been…read morethere since 2023/2024. Turned on hose bibb with a wrench because corrosion had formed from crap well water and the plastic stem handle disintegrated , now I cannot shut off flowing water. Cant find the nozzle anywhere and all the neighbors are not home. I don't have a T Handle to shut off at the street!! Called these guys, explain issue and John says tech is in Needles and can be there 3-5p going to work me in!? I started to say Ill make some calls when he decided to call tech and see where he is amazing when you're going to lose a customer how now he can see what he can do. Then says 2-3p he'll be here, has to go to Home Depot in BHC for materials! Im thinking, seriously plumber doesn't have hose bibbs on truck?? 3p rolls around and no show/no call so I text for update and told oh he's maybe 15 min out, getting gas then be here. I asked him to make this make sense...you have a guy in Needles, Ca who could stop at Needles Hardware for a Hose Bibb but you're sending him to BHC Home Depot to get materials and you don't have him stop and at least turn water off on the way? I reminded him water is running down the driveway uncontrolled? He replies was sliding me in between already established schedule. Don't act like your'e doing me some big favor-----I had a F*****ing EMERGENCY and charging $190. for one hose bibb, should have priority but not with this outfit. A good scheduler knows how to make a company money and prioritize calls even emergencies. I ran a HVAC service dept for years and know emergencies take precedents over non-emergency scheduled calls and you take care of customers if you want good reviews, referrals and repeat business. The tech needs to be friendly he is the face of your company and at least crack a smile and say "hello", he made a bad impression. Sloppy work, slapped blue plumbers tape on HB and left about 8" of tape dangling and the manufacturers tag on the valve Oh and left the HD bag on the ground. This is NOT A COMMERCIAL SITE its my home. I had to ask if it could be removed, he speaks! ya you can take it off. Why should I the customer do that? He made zero attempt to take care of removing and stood and watched me and says "be careful" !!!! it was his job to clean up not mine. Lazy, crappy 15 minute job.... And the best part was, I asked if i could ask a question, he said ya. I said your dispatch said you were in Needles heading to HD in BHC, why didnt you go to Needles Hardware for hose bibb, don't you carry. He said ya I have them! Why go to HD in BHC for materials then? He said to get materials for another job. I said you passed by me and could have stopped and shut off water?? He claimed he got the call in Ft Mohave. I have Integrity and paid them $190.00, my gut didn't want to. DO BETTER!

Total rip off. Came out to repair a leak at my mother's property. 12:39pm my mother texted he is…read morehere. 1:27pm she texted he is finished. $1185 later and he remarked on his invoice that it was a 2' dig under soil & that it was done in the rain because it started to sprinkle as he went to start the repair. Also remarked "weather didn't help with repairs". Definitely took advantage of an elderly widow. Shame on you Felix.

My mom used this company for many years for misc plumbing issues. All was good till about 16 months…read moreago. She needed a pipe replaced above ground that was leaking or fixed. They charged her $700. Total rip off. Now its leaking again. She tried calling and we tried calling for a week. Never said why. Either no one would answer or no one returned messages. They just did this as reg customer service...or lack of customer service i guess. After a week of nothing and leaking cont and getting worse, we came on here to get some ideas for her. We found a better company that called her immediately, they were out to her house within 6 hours. The guy was awesome, fixed everything, replaced everything, went out of his way, said the person before (gonzos person) did a horrible job, the pipe wasn't even attached to the wall!!! He fixed it for $225, replaced the entire crappy job gonzo did only a year ago. My mom found a new plumber. I read other reviews that said they take advantage of seniors. My mom is 74 and these all happen to be women. Seems like they take advantage of seniors AND women. As far as we are concerned, Gonzos can take their cheap pipe work and shove it!!!

He is the best.. experience , Knowledgeable,, if you have a…read moreplumbing problem, Marco can fix it, thank you Marco. And his team of experts.

I called Monday morning and left a voicemail at 7:39 a.m. I got a call back within 20 minutes and…read morehad someone to my parents home in less than one hour to clear a clog in the kitchen sink. The entire team was very communicative, letting me know when they would arrive, tips to keep the pipes clear. They were very reasonably priced and knowledgeable. I will definitely use this company for future plumbing needs.

Great experience! I have small projects that he has fixed for me. I pleased that I have a reliable…read morehandyman to take care of home. He is very knowledgeable and dependable. Highly recommend.

I'm so pleased I called Right Way Home Repair, Phillip installed a gas BBQ for my Husband , we are…read morevery pleased with his work ethics and the work he did. Very fair in his prices. We will be calling him again for all of our home repairs. He kept us posted when he was arriving which was very nice Customer service for us old folks. Highly recommend Right Way Home Repair.

Came out and replaced my two troublesome toliets new ones work great and they did a really good…read morejob. They are my go to plumbers.

Strike two for using this company, .... again overcharging for simple and eroneous work. Similar…read moreto a surgeon opening you up for an apendectomy, but later discovering you just needed a tooth filling. They should think, before they act. Left me with a giant hole in the wall.

Great experience with Mike! He arrived on time and quickly diagnosed the issues with our leaking…read morepipes, reset the toilets, shower valve ,and installed a new faucet.Everything was completed faster than I expected. The pricing was fair, and he explained everything clearly before getting started. Very professional, efficient, and easy to work with--I'll definitely be calling him for any plumbing needs in the future. Thank you Mike

I needed a plumber to fix a sink drain on a Sunday, and I called about 5 places no one called back…read moreso I tried Acme and Mike pick right up said i have a job that morning but could be there after that he showed up and took care of the problem. I have some snowbirds in my place, and they were very happy. I live in Oregon and mike took care of my problem. I have put Acme in my phone and won't call any other plumbing company. (highly recommend)

Tony has a rocking business! He answered my call promptly and was so respectful and courteous! He…read moreknew how to solve my issue just by stating it over the phone!! All of his recommendations for the repair was correct! Saved me many many trips to ace hardware or Lowe's and having to describe our issue. I knew exactly what to get and exactly how to fix the issue at hand! Thank you so so much Tony! We will be calling you again and will recommend this business to everyone! Also, military discount is always a plus! Very knowledgeable and professional!

Tony's plumbing fixed my main pipe that goes into my house due to my son hitting it with the…read morelawnmower and busting it. He showed up on a holiday weekend and we were so impressed with how fast he was able to repair our pipe along with the amazing quality of his work. Such a professional and kind man. We will always go to Tony's plumbing for all our plumbing needs now.

Jesse was great. installed a water filtration system. Friendly , prompt, and did a wonder job…read more thanks Sheila/Laughlin

Called last week for service call requested new brine tank. They were out of stock for a week, so I…read moretold them that if I could find one sooner than they could deliver I would call them back. Couldn't find one, so would wait for their shipment. No call back telling me they were in stock. Made two more calls to see if they were in stock. Ghosted. Customer service sucks. Would not recommend this company. If I could give a negative number I would.

Extremely expensive. Charged over $1,100 to change a kitchen faucet…read more. that's $900.0 per hour to replace. Taken 45 minutes to do the job.... Seniors on social security, look for a handyman.... Never again!!!!!

We had a huge flooding issue in our home, and Dustin Slate was amazing! he patiently answered all…read moreour questions, professionally explained the best course of action, and quickly made the repairs. We highly recommend Thompson Family Plumbing & Drain! God Bless...