Finding out you have a serious problem with your crawl space in that water is standing and has…read moreevidently for some time sent chills down my back. What a blessing that I contacted Swain Co. Mike Smith of the company inspected the issue proposed a fix that included a drainage system and sump pump. He also assured me that they could take care what ever issue they may find down there. His estimate was very reasonable. The work started when they said it would. WHAT A WEIGHT LIFTED FROM MY SHOULDERS. When the three man crew arrived and introduced themselves and the supervisor outlined what they would be doing and when they expected to complete the job. The supervisor, Efrain, and Salvador and Eddie gave me confidence I was in great hands. Now this is something you hardly ever hear anyone say anymore; but I have never seen three men work so hard and professionally as those three did. Efrain kept me totally abreast of the progress with before and after videos. I know I have restricted myself in the past to restaurant reviews as my wife and I are foodies. But I learned there are "artists" in other fields of work as well. Swain Co and their people are one class act as ND I would hghly recommend them for any crawl space, foundation or basement issues. You won't see them advertising on TV like other companies because they don't need to. Word of mouth by previous customer service have kept them very very busy.

These guys are awesome..im telling u if u need any work on your basement these guys are it. Very…read morerespectful. They will answer all your questions walk u through it and do everything u ask pertaining to it.. if you don't hire these guys I'm telling you straight they are no joke..there the real thing as all buiseness should be at all times

I have been in contact with the owner of the company multiple times regarding the drain line they…read moreinstalled when water proofing my basement. The drain line came loose under ground causing my yard to wash away and create a large hole. I have been told since December I was in the schedule to have this issue resolved. As of this week they still haven't addressed the issue. We have now reached out to another company to address the poor workmanship that was provided . The sad part is they had no issue taking my money. May want to get Bids from other companies as this company does NOT stand behind their work.

We sold our home and we needed a waterproofing expert to come out and inspect some basement cracks…read morefor water leaks. We needed this done pretty quickly and other companies we had contacted were all booked up. I got in touch with this company and Marty gave me a call back and offered to come by in the evening after he was done with his last job of the day to take a look at this for us. Right then I knew we had picked the right company. As a business owner, I really appreciated him going this extra mile. Marty didn't have an opening until the following week but knowing we needed this done pretty quickly he got there to inspect our basement quickly. He was very knowledgeable and just a great guy! We would definitely recommend Marty and this company for any of your basement waterproofing needs!

Shout out to Joey for kind courteous and efficient service! He was here on time completed the…read moreservice we needed with excellence and even took time to pet our dogs!

Shane served my system today. I have had the waterproofing done in the basement for 5 years now. It…read morehas held up great and the services include changing the dehumidifier filter and verifying the sump pumps work. The sump has 3 pumps inside it. A low pump, a higher pump if that first pump fails or cant keep up. And then a higher battery backup pump. I feel great knowing that my basement will stay dry no matter what. Shane did a great job today and even called to see if he could come a few minutes early. Its money spent but insurance that my basement stays perfectly healthy.

We recently used HEALTHY HOME EXPERTS as we own some rental properties and we were thoroughly…read moreimpressed by both the attention to detail and the impeccable service. This was a decent size job as they had to lift our front porch and keep it from sagging. They also extended all the downspouts as well. Josh and Todd both showcased great communication, affordable quote, and great follow up. The attentive and knowledgeable staff were friendly and ensured our satisfaction. I can't recommend Healthy Home Experts enough for a fantastic job they did. I have already had Josh out to quote our next property. I work in sales for my full time job and it's all about the long term relationship and you can tell both, Josh and Todd understand that.

We was having a major problem with our foundation due to our downspouts not being done right so we…read morecalled healthy home experts and they did a amazing job waterproofing are crawl space doing our downspouts and leaving our yard looking great after they got done and they did it for a lot less than everyone else quoted us and we absolutely loved they had an answer for every question and took the time to explain how everything was going to work. So I highly recommend them to all of my friends and family.

After texting and emailing Justin never reached back to me. Just had to have the drainage redone…read moreto be told that it wasn't hooked up right in the first place. Buyer beware.

Two updates! 1. It…read morepoured down rain last week and there wasn't a single drop of water in the basement where they installed the perimeter drain. Very very happy with the work that they did. Everything is working exactly as it should. 2. The new floor drain that they installed was sitting a little too high, and they gladly came by today and lowered it for us because they wanted the job done right. I've heard of other businesses being harder to work with when it came to additional visits, but X-Stream was the exact opposite. So easy to work with.

If you happen to find yourself losing your entire freshly finished basement to water, I Highly do…read morenot recommend using Michaelis Corporation for water mitigation. From the very beginning, we were put under pressure. The manager who came to give an estimate told us it was basically "now or never" and that if we didn't make a decision right then, he would leave because he had plenty of other other jobs lined up. When you're dealing with water in your home, that kind of pressure forces you into a rushed decision without really understanding what you're agreeing to. The work that followed did not match what we were told or what we were billed for. The biggest issue is they did not even touch the utility room, which is where the water originated from. According to their own photos, there was no extraction, or drying equipment ever in that room which is something we didn't notice until after we found water pooling under furniture weeks later during putting our basement back together. That alone makes no sense for a mitigation job. They told us they would come back the next day to check moisture levels and water percentages. They never came. Then they told us the same thing again the following days. After multiple excuses, instead of ever coming back, they told us to just shut the equipment off ourselves. They still charged us for 4 days. Not only did we find pooled water still sitting under furniture and items on the floor, mold starting, and damage to drywall and studs. Water had also gone underneath cabinetry and the island, and none of that had been removed or handled. So weird.... that's exactly why I called a mitigation company to catch and prevent. They also left a huge mess in our yard for four days that killed our grass, after telling us they would be back the next morning to clean it up. And this was not just debris from our home. It was trash from brand new equipment they brought in and unboxed at our house. We were charged for retrieving equipment from another job site to come to ours, which clearly did not happen as we watched them bring in new equipment and open it in our yard, then leave the packaging behind. EVERY TIME we called the manager he was rude and would say "I'm working 16 hour days you're gonna have to wait." When we were only holding him to what he said he would do. We were also charged for other services we did not receive, including water extraction (we never had water extracted only drying... "after hours" work that took place around 3:30 in the afternoon, extended run time fees when it was there fault they didn't come back to get their equipment, clean up and debris removal (that they left in our yard, charges for the square footage they never touched, and charged us for full scope mitigation even though they didn't touch an entire room or take out the wood tack strip under the carpet. We were charged for 8 things that did not happen. A year later, we are STILL dealing with the aftermath. What should have been handled correctly the first time has turned into more work, more stress, and even more money out of our pocket! We trusted them during a stressful situation and that was a mistake. I wouldn't consider allowing them to do work in your home, but if you do ask questions, document everything, and do not assume the invoice reflects what actually happened. These people don't care about you, your home or your safety.

I Called them and had guys at our door within two hours! Great, friendly service. Thank you for…read morecoming out so quickly in the midst of an emergency.

Charged me $7000 to waterproof basement. Did not cover all walls and obvious cracks were left…read moreuncovered .15 year customer but never again

Made an appointment for 8:00 in the morning. The day before they even called back to confirm the…read moreappointment so all is good right? WRONG! When they had not arrived by 8:15 I called and left and told them no one had come. They said someone would call me back shortly. That was at 8:15. It's now 10:00 and nothing from them. If this is how they treat me to get a quote I can't imagine their service is any better to actually do the work. BUYER BEWARE!!!

If there was an option to leave a zero star rating I would. We had C King come out to our house for…read morethe 4th time in an effort to remediate a water issue in our basement they had already "fixed" for $7,000. The owner came out talked a big game about integrity and wanting to make it right. Upon leaving he said he would have someone out the following week to scope it and fix what they failed to fix the first time. We heard nothing from C King the following week. My husband reached out to the owner directly several times and never heard back. After all the rain we had in late March early April we came home from Spring Break to a river in our basement. Now we are not only out $7,000 but now we are moving on with a different company and will be out their cost to fix what C King couldn't/wouldn't. We will be reporting C King to the Better Business Bureau for breach of contract. SAVE YOURSELF A HEADACHE AND DO NOT USE THIS COMPANY!

Chris King has been so amazing with us, every time there has been a problem he has made it right…read moreand fixed it quickly and without a problem. The value and quality of Chris's work and his eagerness to fix things for us has been amazing. Thank you C King foundation for being an amazing company. We are telling everyone we know how great you have been!