Oh my God. Y'all need to promote Maria in the emergency room right now. She is amazing…read more I came in feeling super uncomfortable (TMI, but I was extremely constipated), and Maria immediately made me feel completely at ease. Not once did she make me feel embarrassed. Instead, she laughed and said, "Girl, it's okay, we all get backed up sometimes." That honestly made my whole day. Healthcare workers like her make such a difference. She treated me with kindness, humor, and genuine care when I was feeling pretty miserable. Give that woman an award! Seriously, Maria deserves recognition for the way she takes care of people. Thank you for making a not-so-fun ER visit way more comfortable than I ever expected.

Everyone here is amazing! My husband had a surgery appointment today. It went flawlessly . They…read moretruly care about the patient, from start to finish.

As of September 2020, no longer offering Saturday lab work. Too bad the hours have not been…read morechanged on the Doctors handouts! Fasted for 12 hours for nothing, oh well.

This was my second '5 year' colonoscopy with these folks. Again I give them an A. From the moment…read moreI called them till I was being wheeled back out to the parking lot things went very smoothly. And though I am still tired from the prep, bad sleep the night before and so forth I had to write how wonderfully I was taken care of. Yes, it can be hard to reach them on the phone but I did a few times and a few times I left a message and had my call returned same or next day. And the questions I had were answered with care and I felt like I was not alone as these days; ask around, if you even need to, but the old culture of lots of time with any health provider office is 'gone baby gone' (And I'm on the anxious side of things when it comes to medical stuff). But, what really blew me away was their care when I got to Milford Hospital for the procedure. Dr. Crimaldi, the anesthesiology team, the general staff, the nurses on the floor and those in the room during the colonoscopy, and the volunteer wheel chair pushers were top notch-as well as a bit down to earth to help take the edge off. My medical hx and needs were double/triple checked, I was made comfortable with blankets and chit-chat, asked a few times if there was anything they could answer for me, and more. As a psychologist specializing in anxiety I can tell you few folks from airline workers to dental practices know much about how to make a 'nerved up' situation much better... while doing their jobs at a high level-but these folks have it down. And I felt very comfortable with how I was going to be put under and the expertise and confidence of the folks caring for me. The procedure went roughly on time, I slept like a baby being put out with out realizing it at all , and was told right when I woke up that all was fine and how to reconnect with my wife in the waiting area. I feel extremely fortunate to have such top notch care at Milfored G.A. and Milford hospital-- equal to or better than what I have received in all the big hospitals in Boston (at 60 I've had my share of doctor visits). Best of luck.

I waited for over an hour in the office for a 4 o'clock appointment. The office staff left at 5…read moreo'clock. Told me the doctor would see me soon. After the appointment when I saw the doctor at 5:15. There was no one left in the office besides me and the doctor. I need to schedule a colonoscopy and a follow up appointment. No one has called me to give me a day I've called the office and no one has called me back. If you were to come my business and I treated you like this and made you wait you would go somewhere else. Unfortunately there is no one else for me to go to that's in my area. Otherwise I'd be gone. I've been dealing with a digestive problem for over three years now and nobody has been able to do anything about it. I'm very disappointed.

I made a careless mistake and devastatingly cut my thumb. My dreams of becoming a hand model were…read morecut down, literally. As a man who avoids medical treatment and relies on brute masculinity to get by, the threshold for visiting an urgent care for a wound is high. After losing approximately 99% of my total blood capacity (give or take), it was determined that stitches were unavoidable. My wife wouldn't let me use the staple gun to perform the procedure myself, so off to urgent care we went. Upon arrival, I was immediately struck by how remarkably clean and modern the office looked. After just a couple of minutes for registration and another couple of minutes in the waiting room, I was called back by a very pleasant medical assistant - I believe her name was Nicole (I'm not 100% sure because I couldn't read her badge because I had something in my eyes, definitely not tears) who was patient and kind even though I wasn't quite myself that day and may have been a bit short with her, possibly due to the nearly complete loss of blood. She efficiently cleansed the wound and prepped everything for the PA, Rachel, who seemed equally pleasant. Rachel explained what her approach was going to be and assured me that this, in fact, a major major injury. Though I told her that the pain medication wasn't necessary, she numbed the thumb and put in 6 stitches. She then cleaned everything up and gave pretty clear instructions for the aftercare. I think that it is important to note that my wife complimented Rachel's suturing technique and thought she did a great job. My experience at the Milford Regional Urgent Care in Medway was surprisingly excellent from start to finish...even though I was only there for a total of 45 minutes. As a man who is slow to seek medical care, I would definitely recommend this urgent care, and Nicole and Rachel specifically, for your next major laceration repair.

They have amazing front desk and the waiting time was extremely quick. The staff is helpful and…read moreanswered all my questions, listened to my concerns and made me feel cared for. I love this place and definitely will be coming back!

Dr. Coutinho is wonderful! She is a dedicated doctor to her patients. On a few occasions she has…read moretaken the time to call me at home off hours and answer my questions. Looking back they were minor issues but at the time they were "urgent" to me. I needed that reassurance and she provided it! She is a calm, confident Doctor who cares about her patients, which isn't always easy to find.

No workers here to speak of. Grossly understaffed Long wait Will go to urgent care south…read moreBellingham like I usually do in future. I Never waited more than 10 minutes there to be seen. Should have known better after finding out this was part of Reliant. Just told by worker there is never more than one provider here on any day. Certainly just a crapshoot for level of service. Never again here.

They used to be good when they first started- I don't know what went wrong…read more The last time I was there (last October and I would not go back) it stated online that the wait time was 20 mins. It took us 10 mins to get there bc we were already in Milford, and I had to wait 2 hours. Thought I was at the ER for the moment with that wait time. 20 mins versus two hours is unacceptable. Additionally as another reviewer said you wait and pay your copay and you're telling them you have had sinus pain for 3 weeks and the PA says wait another week. Sure bc lets make this sinus infection worse. She told me to take Tylenol and over the counter Flonase even when I told her Sudafed and Advil weren't working. She told me that everyone that had come in that day had similar symptoms and it's a virus. Just guessed at it. Meanwhile I call my allergist he takes a ct scan of my sinuses as it had been a while and I indeed was showing a sinus infection - so he put me on augmentin. I saw this place on the 29th and he got me in on the 31st and said they got this all wrong. Just go to your real primary care physician or specialist as I did in this case. Yes it's easier to just walk in on a weekend when your doctors aren't in - but in the long run you'll be seeing your own dr after your visit here and you'll have paid two co pays at this point. Sad to see this place go downhill like that.

Go to the extra couple of miles to a Boston hospital. Your treatment here will not be goodread more

Run as fast as you can from this place. I went in with a sore throat and ear pain. They did swabs…read moretold me I was fine with a virus and told me it had to run its course. No antibiotics, NOTHING!!!. My husband convinced me to call my primary care and it turns out I had strep throat and an ear infection. Their not very friendly. I will never step foot in a place like this again. You do all the paperwork yourself on your phone. So what exactly is the point of this place? Misdiagnosed and very poor quality health care. Shut them down!!

Everyone was really nice. My issue was the dr didn't really know how to suture my finger lac!…read moreFirst she put in too maybe many. Second she didn't even pull the skin closed! I took the bandage off to change it today and noticed this! See photo. A bit graphic

The office is very unorganized. They schedule too many patients and my experience is that the wait…read moretimes can be quite lengthy. The rooms are very cold. Ultimately, the quality of care is good. I will probably go elsewhere.

Great place competent staff and doctors. Highly recommended I went in as an emergency patient as I…read morehad an unexpected problem and they handled it right away.