I've been familiar with MinuteClinic for years since I used to work at CVS and have gone to then…read moreseveral times in the past. This review is for my visit yesterday on 2/5/17. I haven't been feeling well for a while and yesterday I hit a new low. I hadn't thought about going anywhere until I stopped by CVS to pickup some prescriptions. I noticed there was next to no wait at the MinuteClinic and decided to sign in. The sign in process was easy and it was great to see that you can now schedule your appointment and save your place in line without waiting. I was greeted by the nurse practitioner named Danielle. She listened to all of my concerns and was super friendly with a great bedside manner. Within about 10 minutes (would have been less if I wasn't so talkative) she figured out the problem and sent the prescription right away to the pharmacy onsite. It was an easy transaction and I am grateful for the convenience during a time where I truly felt terrible and would not have wanted to wait hours to be seen. I highly recommend it. If you're wondering how long the wait will be, check out their site and be sure to reserve your space in line!

From the owner: MinuteClinic® in North Smithfield is a healthcare clinic offering patient services 7-days a week…read more Our healthcare services range from screenings, vaccinations, physicals, sinus infections, bug bites, TB testing, splinters, pink eye, flu shots, ear infections, STD testing and treatment, mental health counseling, and much more. MinuteClinic providers are board-certified and trained to provide you and your family with the care you need. If you are feeling too sick to come into your local medical clinic, you can schedule a virtual care appointment and receive a consultation from the comfort of your home.

After noticing a 3 hr wait time Friday, I decided to hold off until first thing Saturday morning…read moreand showed up early. A. McLaughlin took me right in, as there was no one else waiting, and she was attentive and caring.

I was Extremely impressed with this location! I needed To be seen a couple days ago and then went…read moreback today as my symptoms were worsening. Sunday I saw Amanda who was very compassionate about my ailments and was extremely helpful in guiding me to get better. Today I saw Leena who also was very compassionate. The day was very busy and she was running behind a slight bit and she took the time to let each of us who were waiting know before she took her next patient. She did not make me feel rushed at all when it was my turn in the office. She took her time talking with me and making sure we discussed all options. Both practicioners treated me as if I had always been one of their patients and not just a walk in. Thank you both

Went in for a small laceration that needed stitches. PA recommended X-ray which showed there was an…read moreissue constituting an open fracture and told me to go to the ER because I would need IV antibiotics before the stitches could be done. Went to ER who prescribed oral antibiotics after redoing the x-ray again and stitched me up. Guess you need to be careful what time of the shift you go to this urgent care site because they don't seem very patient centered if it is the last hour of the shift. The ER staff looked very confused when I shared why I had been directed to come. Very frustrating. Hope my insurance will cover the duplicated services.

Needs to be renamed INCONVIENCE NOT URGENT CARE. Twice I…read morewas denied a drug test on 2 separate occasions from this joke of a place !! They made up issues about my form and refused to serve me !! Don't waste your time with these IDIOTS THAT CANT DO THEIR JOB ! Bad place and parking lot sucks too.

Brought my daughter in to the cvs minute clinic in Westport. Waited less than 5 minutes. The Nurse…read morePractitioner was fabulous. I had seen this practitioner before and knew I was in good hands. She was thorough and took her time with my daughter. She diagnosed her with the flu very quickly. She kept an eye on her oxygen saturation rate and decided she needed to be checked for pneumonia by urgent care. She checked in with me later that evening to make sure my daughter was ok. I highly recommend this minute clinic.

From the owner: MinuteClinic® is a walk-in clinic offering patient services 7-days a week. Our healthcare services…read morecosts 40% less than urgent care and our facilities provide services ranging from screenings, vaccinations, physicals, bug bites, TB testing, splinters, pink eye, flu shots, ear infections, STD testing and treatment, mental health counseling, and much more. MinuteClinic practitioners are trained to provide you and your family with the care you need. If you are feeling too sick to come into your local medical clinic, you can schedule a telehealth appointment and receive a consultation from the comfort of your home. CVS Health also offers coronavirus testing (COVID-19) to qualifying patients. We are your neighborhood health clinic.

This urgent care office has set the standard of a great experience. The check-in process was easy,…read morejust provide your health insurance card and ID. The waiting area has comfortable chairs with snacks, coffee and water. The nurse and doctor did a great job cleaning my cut and made sure I was comfortable before getting stitches. Before leaving, they gave me a bag with extra bandages and supplies.

Terrible experience with the front desk staff. The receptionist, Chris, was completely…read moreunprofessional, dismissive, and lacked even the most basic customer service skills.When I arrived, Chris was chatting with a coworker and actively ignored me for several minutes before rolling his eyes when I tried to check in. He spoke to me with a massive attitude, loudly questioned my insurance out in the open (violating my privacy), and refused to help me resolve a scheduling mix-up caused by the office itself.No one who is already sick or stressed should have to deal with this kind of arrogance and hostility. Management needs to seriously evaluate how the front desk treats patients. I will not be returning to this practice.

There is no "walk in" here. I checked in for a walk in on a kiosk, was told it could be an 80 min…read morewait. I waited 90 minutes and then asked the doctor when I would be next, he said that the walk ins are only taken when appointments are canceled, so it could be hours or never. Complete waste of time.

Was in and out in 20 minutes! I made an appointment online the day before. Did a pre check in ahead…read moreof time online and then didn't need to deal with insurance cards or payment, which I actually didn't need to pay anything! The doctor I was, Laura Wesley was great! She was able to see that I had a sinus infection and gave me some antibiotics. It was more convenient for me to have my script sent to Walgreens which is closer to my house and she was able to do that no problem! I even got a print out summary of my visit. I will definitely be using this place again.

I came here to get my physical for school. It was fast and easy. The nurse practitioner was very…read morepatient considering I had a very curious toddler with me. I was the only person there so no real waiting. You check into the kiosk and someone comes out and brings you into the room.

From the owner: MinuteClinic® is a walk-in clinic offering patient services 7-days a week. Our healthcare services…read morecosts 40% less than urgent care and our facilities provide services ranging from screenings, vaccinations, physicals, bug bites, TB testing, splinters, pink eye, flu shots, ear infections, STD testing and treatment, mental health counseling, and much more. MinuteClinic practitioners are trained to provide you and your family with the care you need. If you are feeling too sick to come into your local medical clinic, you can schedule a telehealth appointment and receive a consultation from the comfort of your home. CVS Health also offers coronavirus testing (COVID-19) to qualifying patients. We are your neighborhood health clinic.

Was not that pumped about the reception, but there was nobody in the police, and they were bored,…read moreand I was ticked off that the football game was not on, so we may have just gotten off on the wrong foot. More importantly, Matt the paramedic and Virginia the nurse practitioner were insanely great. Listened, quickly tested me and came back with the results and sent me on my way to healing. Impressive, all for $18

Came in for a scheduled asymptomatic COVID test. Reception was a b****. No organization to patients…read morearriving. Sat here with eight other people... this woman needs assistance. How is there only one person working the front area? Corey is clearly stressed and that is where the rudeness comes in. All she is able to do is point to people and then ask them to sit down. Doesn't check to see if they have appointments, what time they had their appointments scheduled for, etc. The online booking was super easy, but there is no point in arriving on time or early. Basically just sat in the waiting room for an hour and a half watching people who came in after me come and go. I am going to need a covid test after this covid test for the amount of time I just sat there... I would have been better off just waiting the ten days at home with no extra exposure.

I went to the clinic with a sensitive medical issue, and the nurse practitioner and her nursing…read morestaff could not have been more warm, gentle, kind, and helpful. They were reassuring, attentive, and so sympathetic, making me feel reassured and listened to. I left in tears from the compassion shown during a tough visit. It was everything I needed in the moment.

The staff is always friendly but it depends who is there. On this most recent visit, I went in for…read morethe flu with wheezing (history of asthma) and was given 4 days of prednisone at 50mg once a day, including the day I was there, making the round of meds 5 days. I didn't know 50mg was a high dose. I have only ever had 10mg, but thought they must know best, so I stayed on it and on day three, my blood pressure dropped like a stone and I had to call 911. I was cleared by the EMTs but it was a scary moment. They told me the dosage was too high for the average person. The moral is to always ask about the medication - if they had checked my MyChart, they would have seen what my typical dosage is for when I get sick. I shouldn't have assumed, but I feel like they are at fault too for not being more thorough. The visit was rushed. I was in and out in 20 minutes!

Run as fast as you can from this place. I went in with a sore throat and ear pain. They did swabs…read moretold me I was fine with a virus and told me it had to run its course. No antibiotics, NOTHING!!!. My husband convinced me to call my primary care and it turns out I had strep throat and an ear infection. Their not very friendly. I will never step foot in a place like this again. You do all the paperwork yourself on your phone. So what exactly is the point of this place? Misdiagnosed and very poor quality health care. Shut them down!!

Everyone was really nice. My issue was the dr didn't really know how to suture my finger lac!…read moreFirst she put in too maybe many. Second she didn't even pull the skin closed! I took the bandage off to change it today and noticed this! See photo. A bit graphic