Worst mortgage experience EVER!! Buyer beware…read more.. They will give any Tom, Dick and Harry a mortgage license... Jon, Anthony and Greg's lack of mortgage rules/laws is astonishing. This branch is the definition of tell you what you want to hear to get your business! After receiving written pre-approval, approval, mortgage commitment, and a emailed copy of the final CD... We were told 48 hrs prior to closing that we couldn't close and had to completely restructure our mortgage from a jumbo to a conventional loan (making us go from 20% out of pocket to 40%). There reason was because they interpreted a law/rule for a self employed vs W2 employee one way and redwood trust (jumbo loan backer) said that is not how the rule is interpreted and denied the loan. How this came up at the 11th hour blows my mind, this was discussed on day one prior to even filling out an application because it was a concern but we were assured this wasn't going to be an issue. I'm sure they will spin this but I have all this in writing as well as backup. So in order to not be homeless with a wife, and two kids under 3 we did what we had to do to not lose the house. When speaking with Jon branch manger who by the way never reached out to me, I had to go online and find his phone number and call Myself, I was told: this is the first I'm hearing about this now and will do some research while at the same time he told me they have 100 mortgages going at once so he doesn't know everyone of the top of his head...That to me says: your just a number and we don't care. Considering this is a HUGE F*** up on they side. During a pandemic and finical uncertain time to have to generate this amount of money is extremely unsettling. If I were you I would pull my mortgage application and go in a different direction, just a matter of time before they do this again and completely ruin someone's life. Legal action is being taken.

I had a great experience with this Morgage company. Jonathan Swartz kept in contact with me through…read morethe hole process. He was a teacher and made us understand the process for our first home. When I couldn't contact him on the phone I would receive a text a few minutes later saying, He would call back ASAP or something to that extent. Which he did so. He helped us make a difficult process flow smoothly with a amazing house in Lynnfield. I highly recommend this company and obviously Jonathan too. Thank you for everything!

Professional , knowledgeable and superior customer service by Shant and his team…read more Rates are competitive and Shant is always available

I'm sure if you have a simple straight forward local mortgage G-Rate will do a nice job.. Because…read morethey have so much volume they have invested in the latest mortgage underwriting technology. Unfortunately, that technology is not at all friendly or forgiving. All is fine until you add complexity to the situation and need hand holding. I've closed on 30+ mortgages in my life, have owned dozens of properties and this was by far my least favorite closing experience. When things went sideways the implementation team was literally afraid to bring in the boss (Shant) for assistance causing multiple delays all they up to the night before the first scheduled closing. We eventually got it done but the underwriting process was absolutely ridiculous. Here is one example; the underwriters required an official letter from my employer on company letterhead and signed by HR describing the frequency of my annual bonus. Really?? In summary, very nice people but not the best experience. Good Luck.

We've worked with Nick at Miller Mortgage for both buying and refinancing our home, and the…read moreexperience has been excellent. Nick was professional, responsive, and secured us a great interest rate. Everything was done on time, just as promised. Highly recommend!

Grade F, run from this scam Received a fantastic refi…read moreletter in the mail. Two months later, nothing worked out, lost 2 months of time dealing with this. My agent acted like he new nothing about a transfer fee that is required with the title company in Florida. Pure run around. Constant "I'll call you tomorrow". Customer beware. This was horrible customer service. Very deceptive. Wish I could rate them a zero.

My fiancé and I have been house / condo shopping for a few months and it's been such an enjoyable…read moreprocess thanks to our amazing realtor Kip LeBaron. My fiancé and I are all over the place looking for condos, townhouses, single family and multi family houses. We no idea what we wanted or where we wanted when we first started out in our home search but thankfully Kip was so kind and helped guide us along the way. Thankfully we were assigned the most amazing realtor who is so understanding, supportive and helpful. Kip helped my fiancé and I understand what we want. He has shown us so many houses and is always so accommodating on meeting us nights and weekends to see houses and condos all over the place. I really appreciate that Kip never pressures us into anything and instead only educates us. Kip always emails us useful comps and market info and trends that help guide our decision making. If you are looking for a realtor or just any guidance / advice I definitely recommend reaching out to Kip. He represents us in buying our house but he is also a great sellers agent as well. I recommend reaching out to him if you are thinking of buying or selling your home Kip@lamacchiarealty.com

Avoid. The agent Chris in North Adams is very weird and not welcoming if your gay. Its so bad we…read moreare considering filing a complaint with the association of realtors for discrimination. Wake up people its 2026!