Took my pictures in to buy frames and they actually put them in the frames for me! AWESOME!!!read more

By the other reviews, it would seem the business offers very good service and products. Maybe I…read morecaught them on an off day. I brought in some priceless family heirlooms. A signed Olympic flag, Olympic photographs of my son winning gold in the Paris 2024 Olympics and a souvenir gold medal. They framed the souvenir medal as promised. I showed them some sample photographs and gave them a library of excellent photos from which they were to choose/print and frame while checking with me. They only framed the sample photographs and never looked at the library of better photos. One of the sample photographs was slightly larger than 4 x 6 but they crammed it into a 4 x 6 cut out, obstructing some of the critical details. The flag was to be framed and placed over a blue background, but have white material under the white flag so the blue background did not show through. They did not do that. They framed the flag to be extremely wrinkled. Just not a good job. The blue background shown through the flag, not good. It was a full size flag, plus the frame so it was turned out to be very LARGE. I rented a pickup truck to get the flag but it did not fit in the pick up truck bed. I drove it home in the rain, hanging out of the bed. They failed to tell me they had delivery service! When I got home and examined things, they had mounted the flag upside down. I called them. They offered me 20% off the photo frame. They picked up the flag and did a decent job and then delivered it back to me. Just not a great experience. Especially with something so important. The photos are still disappointing. I needed the same things framed for another home we own. I went to one of those discount hobby shops, and had the same framing done. They got everything right the first time at half of the price. Literally.

Super talented and great prices. Had 2 very special tapestries framed from Morocco and Sweden --…read moredid an amazing job! Next having them build a frame for our flatscreen above the fireplace.

I brought in an older family piece that was falling out of the frame, and the staff inside made…read morequick work of securing it back in and gave me a quick run down in terms of how to care for the painting, which put my mind at ease. Thanks so much! I'll be back again when the need arises. Very pleased!

My wonderful collector Lisa from the Philadelphia area commissioned me to paint this huge piece…read more(40x40") depicting the place her family stayed in Paris. So many beautiful memories for their family happened right here. I enjoyed painting it so much! I finished the first painting in January 2023. I took it to Artistic Wholesale. I'd been bringing my business to them for about two years. When I expressed concern about mailing such a large piece and when I asked if they could crate it, the sales associate pointed out that the guy who did the packaging had just walked in and I could ask him. I don't recall his name. He told me something to the effect of: "we do this all the time! It will be fine." Options of archival glass, museum glass, and plexiglass were presented to me. When plexiglass was suggested, I asked how it would look, and was told that glass would look the best. This painting was created to hang above a fireplace in the collector's home. I told them where the painting would hang and asked how plexiglass would look. I was told it wouldn't look as good as glass. No one mentioned anything about risk. So, I chose glass. I again asked: will this painting be ok being shipped with the way you package it? Again I was told, "no problem! We do this all the time." Once the painting was framed, which looked fantastic, Artistic Wholesale packaged it up to what they said was "UPS standards" and shipped it out. On February 14, 2023 I received texts, videos, and photos from my collector telling me that the package was completely intact, but that the glass was shattered, the painting was cut up beyond repair, and the frame had little nicks and cuts in it rendering it unusable. I was shocked and devastated, as was my collector. She told me that the only thing protecting the painting was a layer of foam core in front and behind the painting all wrapped in plastic sheeting material with a thin layer of bubble wrap. There was NO styrofoam, packing peanuts filling the box to cushion it, or corner pieces protecting the painting. Over the last months I've tried to get Artistic Wholesale to help make this right. I wish I could get UPS to reimburse my losses, but they have told me I can't get any sort of reimbursement, because it's now past 60 days. The UPS website indicates that only the shipper (which was Artistic Wholesale) can file a claim and, to my knowledge, they never did. The first painting took me 40 hours to finish and the second one took 26 hours ....not counting all hours of communication with my collector to assure them I'll completely take care of them; buying new supplies; attempting to get the frame company to cover some of the costs for this loss, my time lost in getting more commissions (I haven't been able to take any more new commission paintings while working on this), more materials, and new shipping costs; I've also worked for hours with a lawyer to try to get the owner of Artistic Wholesale to help out. The owner responded taking zero responsibility for what happened. Here's how I'm handling this situation for my customer: I've repainted the piece and am getting ready to ship the painting to a new framer near the home of my collector. I was fortunate to find a Fort Knox-type-impenetrable tube (from the kind people at Sugar House Awning) in which to ship the new painting. I'll roll up the painting, cover it in bubble wrap, and seal it inside this tube, then ship it off with the maximum insurance. This situation makes me sad, frustrated, and very upset that after YEARS of having a great relationship with Artistic Wholesale that the owner doesn't seem to care. However, it demonstrates to me, as a small business owner and consumer, the paramount importance of excellent customer service and taking responsibility for damages and unhappy clients. I'd recommend using another framer for your framing needs. I cannot in good conscience recommend coming to Artistic Wholesale because they don't own up to their mistakes nor do they take care of their customers when mistakes are made.

Amazing to work with these professionals. I have used this company twice over the past few years to…read morehang delicate art pieces. Both times I have had the same professional and efficient experience with every person I have worked with throughout the process. They communicate clearly and show up on time. The work is done efficiently and quickly with no surprises. I haven't used their other services but if I ever have need I will go to them first.

Rating only the framing department at this location. I bought this custom 30x30 frame as a xmas…read moregift for this puzzle we put together; when we got it back, it was positioned upside down and not straight on the mat. We returned to let them know, and the manager told us "straight is a matter of perspective" which made us scratch our heads, because, umm, have they have never seen a globe? The department manager also said "you didn't give me any instructions on how to place it on the mat". Welp, you didn't ask, and I've never had anything custom framed before, but way to try and gaslight your customer. Anyway, they said they would try to fix it, so we left it there for another week, and all they did was flip it 80 degrees & reposition the hanging wire. When we went to hang it on the wall, we noticed how terrible and not flush the corners are, I've attached photos to show how crappy the construction of the frame is. $430 bucks later, very dissatisfied with the quality and the customer service and have no hope they would correct this and do it right even if I took it back again. Also, apparently no one wanted to sign their name to the quality promise sticker on the back, so that seems worthless. Needless to say, way over priced and they did a horrible job on this frame. 11/10 do not recommend.

Millie was super helpful human 10/10 interaction. Helped me find left handed scissors.read more

We have used them for multiple large format pieces. Their customer service, collaboration and…read morecommunication can't be beat. On top of that their prices are less than what we've paid elsewhere for a far worse experience. Highly recommended.

We have used Fine Art Inn for quite a few years. They handle all of our framing work. They have…read moreframed everything from nice original art to photos to inexpensive prints. We would not use anyone else. The service is good, wonderful quality of work, and excellent prices.

I stopped in before going home to see about an estimate for a photo I was looking to have framed. I…read morewas planning to talk to them and run right back to get the piece to have it done. Immediately the woman inside treated me as though I was probably to young and wouldn't be able to afford this. Through the entire process she reminded me I could get a cheaper frame elsewhere. Which is not what I was looking for, I have a large piece that I payed good money for and would like to display properly. I will say she educated me on proper care but once again just jumped back into cheaper options that would've eventually done damage to the piece. While I will still be getting this piece framed professionally, it won't be here. Frustrated that I thought this was the best place to go and this was my experience.

Outstanding! Exceptional customer service. Extraordinary work! I am over the moon with happiness…read morewith the matting and framing they did on my art!

A bit late for this review, went in having no clue as to what I wanted! Working with the ladies…read morethey made several suggestions and helped me create the perfect gifts for my fiance. Craftsmanship, quality and customer service are second to none!

I ordered a gift certificate as a Christmas Gift. Received the certificate within a week. The "TO"…read moreand "FROM" sections had the names reversed and mis-spelled. When I called them about the error the person who answered was rude, and belligerently confrontational. Her answer was "Well I didn't make the mistake, it was someone else here". Frankly don't care who in the shop made the mistake, this is someone I care about's Christmas gift, and it's wrong. The lack of care or customer service is outstanding. Do not use this business.

Great shop and Grace is awesome. Very helpful. She framed a letter and envelope from WWII and some…read morenew posters. All great work.

Grace is amazing to work with! She is kind, friendly, down-to-earth, and knows her stuff! I will be…read morea return customer without doubt. FYI: business by appointment only/recommended.

I have had Nichols do prints from old colored slides several times, and have been very pleased with…read morethe results. I only wish they offered slide-transfer-to-dvd service. I will definitely continue to use them. Staff have always been friendly. I'm a mail customer, and have been pleased with the speed. Rodney Nelson

Great place. They produce great passport and visa photos. So much better than the quickie shipping…read morestores and pharmacies. Great, quick service.

I wish there was a Michaels closer to downtown but this one is great! They offer self-checkout and…read moreare usually stocked with whatever I need craft-wise. The only downside is parking can be tough due to the business of the surrounding shopping plaza.

OSHA requires that business provide accessible working bathrooms. Being pregnant and not being…read moreallowed to use the restroom is not ok. All that the employee says we don't have a restroom, which sounds unlikely, where do the employees go? Where should paying clients go? Micheal's should have working bathrooms!!