I had the pleasure of getting my car towed by Michael and it was such a quick and easy experience…read more He explained all the services available and explained each step of the tow thoroughly to make sure I was on the loop. Nothing but professionalism and kindness from Michael. If I ever needed my car to be towed again I'd call Triple City Towing in a heartbeat.

This company is the best! They saved me from sitting on a busy highway with a blown tire, called my…read moreinsurance they told me 2hours or more and then a friend told me to call triple city towing, they got to me within 40 minutes or less and had me back on the road within 20 minutes, A+ all the way!! Hunter was the guy and he was nice, professional and fast, can't recommend this company enough!

I have a Nissan NV200 that had a rear wheel bearing go bad. I tried for a couple hours to get the 4…read morebolts loose that held it on in my drive. No success.... I called in desperation Dan Sheard the owner of Rustys garage and he told me if I could be at his shop at 730am he would take a look at it. He worked on getting them out for over 30 minutes. Finally he was able to replace it with the new one. Dan not only stopped all he has going on, but he took the time to make sure it was completely safe before he would let me leave. Dan & Suellen Sheard are 2 of the kindest, most generous people i know. I cant explain how I feel right now. Thank You Dan. Your the best. Folks if you pass this company up because you think someone will do better your missing it. This was royalty treatment. Thank You again, Michael Donnelly

Matthews Volkswagen of Vestal gave me the worst dealership experiences I've ever had. They arranged…read morea Hertz rental that I paid THEM for, and when I returned it exactly as instructed, Hertz hit me with $525.88 in bogus fuel and "special cleaning" fees. Matthews refused to help at all, even though the rental was through their account. On top of that, my check engine light came on the moment I left their lot, and instead of fixing it, they falsely claimed I had someone else look at it--which never happened. No accountability, no support, and no professionalism. I would not recommend this dealership to anyone.

My son and I were traveling on a Saturday morning from Rhode Island to Upstate New York to visit a…read morecollege when about 4.5 hours into a 6.5 hour trip when our Passat just cut out on us on the highway. We call a tow truck and find a close Volkswagen dealer to bring the car. I called ahead and they said they were busy but could certainly pull the codes to find out what was happening. Upon arrival they immediately put a tech on it and he rapidly diagnosed a faulty alternator. I went into the service counter to decide what to do with the car and it turns out it was lucky for me that the Service Manager was in on his day off to take care of a few things. He immediately hatched a plan to get the alternator in house quickly and asked a tech to stay late to get us back on the road. Wow what great luck, but it turns out it was too good to be true, the alternator was not available locally, but they could get it by Monday. The service manager came up with another great plan to get us going. We leave the car for service and we get an enterprise rental car to get going and he will arrange for our car to be delivered to us in Rhode Island for a nominal fee. He calls Enterprise to get us a car (they close in 20 minutes) and then drives us to the rental place in his own car, waits for us to obtain the car before leaving, shakes our hand and we are back on the road. The car was repaired for less than the quoted price and is on its way back to me now. I cannot say enough good things about the service department at Matthews on the Parkway in Vestal, NY. You may not need what I did, but they will certainly bend over backwards to help you.

Recently, I had to have repairs done to my Jeep Grand Cherokee. My first choice was to bring it to…read moreWinks Body Shop in Ithaca, NY. They did the work in a timely fashion, and my Jeep looks exactly as it did before the mishap. I highly recommend them to anyone who needs any body work done on their vehicle. Thanks, Winks, for a job "well done!!!"

Just had fender repaired elsewhere for a fraction of what Winks quoted. Winks estimate included…read moremany unnecessary repairs that exceeded value of car. Even if you have insurance, look carefully before committing to have work done there. There ARE other places that do collision repair, keep looking and trust your gut.

The owner is a nut and wants to fight people all the time- even paying customers. He's a child that…read morerefuses to help with a tow if it's inconvenient for him (he has nothing else going on- he just doesn't like working on the weekends or after 5pm). Overall the owner is extremely hostile, strange, miserable, and genuinely provides a terrible experience for paying customers who simply need help. Never in my life have I ever met such a negative and difficult person. If you need help on the weekend or after hours good luck. It's just not worth working with this person.

I got stuck in the area and was only 10 mins away they told me to call 911 because unable to help…read moreand they was not in my area code for towing and still then referred me to four other towing locations that were closed until Monday and it is a Saturday

My Tahoe needed a bunch of work done, we took it to Shawn to look it over he let us know everything…read morethat was wrong (he didn't tell us a bunch of s*** like most mechanics do) he ordered all the parts we needed that day once all the parts came in we took it back to him and he had it all fixed in a day! Amazing service from them. I won't be taking my vehicles to anyone else.

This is the third time Lane's did work that needed redoing: a wheel bearing replaced at 100K miles…read morethat failed after just another 14K, an A/C fix that failed after a week, and now a "wiring repair" that had nothing to do with the real problem. Each time they have an excuse and want more to fix the fix. We won't go there again.

Affordable, realiable, professional, and FRIENDLY! I've trusted Lanes with every vehicle I've ever…read moreowned and they've never done me wrong. Service: 10/10 Expertise: 10/10 Price: VERY FAIR

Fixed my remote start no charge very quickly.. would recommend.. they also have good price on…read moreundercoating vehicles! Get a quote!!

Always a pleasure doing business with J&R. They are easy to…read moretalk to and always give all the options available. I first dealt with them when adding after market accessories to my Ram pickup in 2019, and have gone back for all my needs since. We added running boards, remote start, tonneau cover, and more. When the running boards failed due to manufacturing defects, they immediately replaced them with no hassle and no cost to me. Years later, the next time I went in, they were quick to find me in their system and help with the next set, even took the old ones off my hands. Fast, efficient, knowledgeable, and courteous service.