We had a great experience with ProTile & Marble and highly recommend this company…read more We were in the market for about 6 Months to have our shower stall in our master bathroom redone, it was about 20 yrs old and starting to leak, tiles were falling out, and generally just looked gross. We called several bathroom remodelers and got the run around a lot, this one only did plastic surround installs, that one seemed sketchy, etc. we had reluctantly settled on one, but every time we called we had to play phone tag with the coordinator and he wouldn't leave messages with any details just "hi, this is ____, call me back". They were asking for several thousand dollars for the work, but we didn't have a warm fuzzy feeling about the product we were going to get. In frustration, five days before starting work with that company we called Pro Tile just to make sure we were getting a good price. Chris came out the same day, walked through our concerns and heard our vision for the lay out. We told him we had a quote and just wanted to see where we were at. He told us he would draft something up and have it back to us the following day. From our previous experience with the other companies we didn't expect him to come through quickly. We were wrong. Chris came through with a detailed quote in under 12 hours. We were so surprised by his attention to detail we immediately dropped the other company even though Pro Tile came in with a higher quote. When we reviewed the quote to get started there was a misunderstanding on my part (I thought Tile was included in the quote) and Chris made it right on the spot. Demolition of the old shower started the following week, and progressed at a steady rate until we had to wait for the custom glass to come in. There was a lull in work for a couple of weeks as we waited on the glass and total work time took about 5.5 weeks. Though out the process the workers had access to our house, which initially I was hesitant about but as I met the ProTile employees and sub-contractors I realized that Chris does his due diligence in hiring quality employees. Everyone who came to our house was very personable and professional. Chris was in touch with us through out the entire project and updated us daily. If we had any issues or concerns he addressed them within 24 hours. We are very happy with the final product. We cannot recommend Pro Tile & Marble enough. We will definitely go through them in the future to see if they can help us on any project we have.

Pro-Tile & Marble completed two projects in my home and did a wonderful job! Extremely professional…read moreand courteous-- both projects were completed on time & came in at orig estimate. Very happy with the work, they really went above and beyond!