At last, I think we found our go to! I have a VERY scaredy…read morecat, that when bring out of the room and hiding isn't available, turns into wolverine... vet is never fun. Dr Berger and Nurse Berger went above and beyond to accommodate my requests, especially pre-medication, to make this a more successful outing and greatly limited the ins and outs of the room while we were there. Was Loki happy and purring? No. And she never will be... I think... Was she manageable with a step by step plan and approach? I'd say yes. And I'm very happy with what we accomplished today. Recommend to anyone that protects less sociable/introvert pets. As long as we are in ATL, we will come here for pet needs.

Dr. Bocksted and his staff assumed that my girlfriend and I abandoned our dog at the facility. We…read moreleft for coffee after our pet went to the back, as we received no instruction that we had to stay. Instead of calling and inquiring about our whereabouts politely, we received a harsh and demanding call from Dr. Bocksted himself demanding that we return to the facility immediately. Apparently, his staff member said that it was the 'vibe' we gave off that indicated that we intended to abandon our pet (was it the fact that my girlfriend is a person of color?). Don't bother visiting this facility. The team is knowledgeable but have no social intelligence. A veterinarian is someone who you build a relationship with and must see often, so choose wisely.

Common companion was sold to AmeriVet veterinary partners, a private equity backed vet consolidator…read morein 2022, hasn't been owned by younker for several years now. They are chronically understaffed and any vet there doesn't stay for long. They allowed an office manager to attempt to perform a cystocentesis on my pet, this is something that only a veterinarian should do.

Our dog was left as a quadriplegic after receiving sedated x-rays from Dr. Mackenzie Gelernter at…read moreCommon Companion. This tragic outcome raises serious concerns about the care provided and highlights the need for greater accountability in veterinary practices. Silvio, was experiencing intermittent back pain, which was managed with physical therapy. To explore further imaging options (X-rays/MRI) and to fully understand Silvio's condition, I scheduled a consultation with Dr. Gelernter at Common Companion Vet Co's Inman Park location to discuss the risks of imaging with sedation explicitly. During this consultation, Dr. Gelernter assured me: - Sedation was a routine, safe procedure with minimal risks, providing peace of mind. - Appropriate sedatives would be carefully selected specifically for a large-breed dog. - Pre-sedation bloodwork would be performed to reduce risks further. Despite explicitly asking multiple times, she never disclosed that sedation could trigger acute neurological events, such as paralysis, particularly in a dog with known spinal issues. On the procedure day (February 10), no informed consent documents outlining these risks were presented. My husband, who dropped Silvio off, was neither given verbal warnings nor was the promised bloodwork performed. Immediately following sedation reversal, Silvio was completely paralyzed in all four limbs. When my husband arrived to transfer Silvio to Blue Pearl for emergency care, he witnessed clinic staff dragging Silvio on a stretcher across the lobby floor. This directly contradicts later claims by Dr. Gelernter that multiple technicians carefully lifted Silvio due to his size. Dr. Gelernter told me her immediate reaction upon seeing Silvio unable to move was, "Oh my God, did you slip a disc?" Later, she asserted that other veterinarians confirmed paralysis can occur under sedation with IVDD, attempting to deflect responsibility despite having previously assured safety and never disclosing this risk. Alarmingly, she later expressed uncertainty about sedating dogs in the future if paralysis was a known risk. This inconsistency raises serious concerns about her competence and accountability. This error by Common Companion Veterinary Clinic devastated our lives. Adding insult to injury, Common Companion billed us for the procedure causing Silvio's paralysis. When I shared our experience online, the clinic publicly responded with misleading statements claiming compassion. Privately, however, they abruptly cut off communication. Our family's lives and mental health have been profoundly impacted. Caring for a quadriplegic large-breed dog is emotionally, physically, and financially exhausting. We rearranged our home, acquired specialized equipment, and incurred substantial medical expenses--all stemming from an entirely preventable situation. Had the risks been adequately disclosed, we would NEVER have proceeded with the X-rays. This is not merely an unfortunate outcome (which is exactly what Dr. Gelernter actually said to me); it represents negligence, incompetence, and a total lack of accountability. Three weeks ago, I formally requested that Common Companion: - Acknowledge failures in informed consent and risk disclosure. - Provide transparency regarding external specialist consultations. - Immediately review and revise sedation and consent protocols. - Fully reimburse incurred medical and rehabilitation expenses due to their negligence. They have not responded, yet quickly responded publicly to my Google review. My emotional reaction might influence my perspective, but my concerns are valid and rooted in genuine care for Silvio. Dismissing or minimizing this is insensitive and ignores their negligence's profound and lasting impact. Pet owners deserve transparency, accountability, and fully informed consent from those entrusted with our companions' lives. Our pets deserve better! No family should endure this preventable heartbreak. Included are images of Silvio on the way to the appointment and, heartbreakingly, of him the next day, unable to move.

Such a scamming place! Be very careful here. They pushed vaccines my puppy didn't need and tried to…read moreextend his vaccine schedule to make me come in more often, which increased costs. They also performed additional exams without my consent. I did my own research and confirmed he had already completed his series, but they still tried to schedule more boosters. Pet parents deserve transparency -- this clinic did not provide it. I must add that they are super friendly & will show your animal an abundance of love but at the cost of your wallet.

We own 2 homes miles apart and therefore have 2 vets that previously saw our pets. After recently…read moremoving to downtown Atlanta we needed to find a local vet we can trust. After searching the local vets we decided upon EA Animal Clinic and we are very happy. Our other 2 vets did not see a problem that our 7 year old pug was having and misdiagnosed her (they have been good vets so this is not a blemish on them) so we brought her here and they immediately found the issues. Unfortunately they had to refer us to another facility for a procedure but we feel very comfortable with this vet and staff and will continue to come to them with all of our pets. The staff is very caring, courteous, professional and obviously want the best for their furry clients. 100% recommend.

Although this was the hardest day of my wife's and my life, Gentle Touch made it the best moment it…read morecould possibly be. While no one wants to go through this immense pain, I highly recommend using Gentle Touch if you have a fur baby near their time. If you have any doubts, concerns, or are simply unsure if it's time yet, I highly suggest setting up their consultation/evaluation appointment. They will help assess your pet and give you honest feedback on their condition. They were so accommodating and compassionate, and I truly believe they are doing God's work. Our baby boy got to transition at home in his favorite spot, eating his favorite food, and went peacefully. We and our baby boy will forever be thankful to Dr. Jones and Carmelle of Gentle Touch.

I cannot express how kind and caring Dr. Christi & Carmelle are. I was devastated to have to say…read moregoodbye to my 6yo beautiful brindle boxer. Cancer really does suck. Dr. Christi and her vet tech, Carmelle, went above and beyond in their explanation and care of in-home euthanasia from start to finish. I cannot recommend them enough. Their kindness and caring was exceptional and really made me feel so much better even though my heart was shattered. Thank you both so very much! -Andrea & Angela

Our dog was left as a quadriplegic after receiving sedated x-rays from Dr. Mackenzie Gelernter at…read moreCommon Companion. This tragic outcome raises serious concerns about the care provided and highlights the need for greater accountability in veterinary practices. Silvio, was experiencing intermittent back pain, which was managed with physical therapy. To explore further imaging options (X-rays/MRI) and to fully understand Silvio's condition, I scheduled a consultation with Dr. Gelernter at Common Companion Vet Co's Inman Park location to discuss the risks of imaging with sedation explicitly. During this consultation, Dr. Gelernter assured me: - Sedation was a routine, safe procedure with minimal risks, providing peace of mind. - Appropriate sedatives would be carefully selected specifically for a large-breed dog. - Pre-sedation bloodwork would be performed to reduce risks further. Despite explicitly asking multiple times, she never disclosed that sedation could trigger acute neurological events, such as paralysis, particularly in a dog with known spinal issues. On the procedure day (February 10), no informed consent documents outlining these risks were presented. My husband, who dropped Silvio off, was neither given verbal warnings nor was the promised bloodwork performed. Immediately following sedation reversal, Silvio was completely paralyzed in all four limbs. When my husband arrived to transfer Silvio to Blue Pearl for emergency care, he witnessed clinic staff dragging Silvio on a stretcher across the lobby floor. This directly contradicts later claims by Dr. Gelernter that multiple technicians carefully lifted Silvio due to his size. Dr. Gelernter told me her immediate reaction upon seeing Silvio unable to move was, "Oh my God, did you slip a disc?" Later, she asserted that other veterinarians confirmed paralysis can occur under sedation with IVDD, attempting to deflect responsibility despite having previously assured safety and never disclosing this risk. Alarmingly, she later expressed uncertainty about sedating dogs in the future if paralysis was a known risk. This inconsistency raises serious concerns about her competence and accountability. This error by Common Companion Veterinary Clinic devastated our lives. Adding insult to injury, Common Companion billed us for the procedure causing Silvio's paralysis. When I shared our experience online, the clinic publicly responded with misleading statements claiming compassion. Privately, however, they abruptly cut off communication. Our family's lives and mental health have been profoundly impacted. Caring for a quadriplegic large-breed dog is emotionally, physically, and financially exhausting. We rearranged our home, acquired specialized equipment, and incurred substantial medical expenses--all stemming from an entirely preventable situation. Had the risks been adequately disclosed, we would NEVER have proceeded with the X-rays. This is not merely an unfortunate outcome (which is exactly what Dr. Gelernter actually said to me); it represents negligence, incompetence, and a total lack of accountability. Three weeks ago, I formally requested that Common Companion: - Acknowledge failures in informed consent and risk disclosure. - Provide transparency regarding external specialist consultations. - Immediately review and revise sedation and consent protocols. - Fully reimburse incurred medical and rehabilitation expenses due to their negligence. They have not responded, yet quickly responded publicly to my Google review. My emotional reaction might influence my perspective, but my concerns are valid and rooted in genuine care for Silvio. Dismissing or minimizing this is insensitive and ignores their negligence's profound and lasting impact. Pet owners deserve transparency, accountability, and fully informed consent from those entrusted with our companions' lives. Our pets deserve better! No family should endure this preventable heartbreak. Included are images of Silvio on the way to the appointment and, heartbreakingly, of him the next day, unable to move.

Great vet! I take both my dogs. Excellent service. Easy to park. I prefer the Memorial drive…read morelocation but both are good. North Highland ia a little harder to park.

My dog Bobo had to have dental surgery tonight and I just want to Thanks Dr. David and his staff…read morefor the GREAT service i received from them. Dr. David was there late tonight to do Bobo's surgery and called me to pick him up well after closing time. Animal Fur1st you guys are the BEST and I'm so glad you're in the GRANT PARK neighborhood. Every time i needed you for my dogs you've always be willing to help me and my kids. You offer fair prices and good services and I'll always bring and referred my friends to come see your First. thanks again for making Bobo feel better appreciate you & your staff!! Binda

It is sad to witness a young black girl take on an administrative position that she doesn't have…read morethe skill-set to fulfill with a sense of professionalism that should be required to do the job. I called simply to get prices on their services. This young lady was extremely rude and disrespectful. If she were my daughter; I would be disappointed an ashamed. She has no customer service and hung up the phone twice without any kind of salutation. As a business owner, I would certainly want to know how my employee represents me and respect my customers. My college roommate recommended this vet. that she used. I'll be sure to let her know how rude and disrespectful that young lady was. Lucy X- new customer PS ...Businessowner, do yourself a favor an hire a secret shopper to get a handle on how much money you have lost in sales; hiring the WRONG -representative...unless you're not in it for the $

For years I've used Intown with several dogs. They used to trim my dogs nails without charge for…read moremany years. They charged me $28. without letting me know I would now be charged. I have watched them branch out and have watched the prices dramatically go up. It used to be a very personal enjoyable place to go. Shop around!

I love, love, love this vet practice! The entire staff is friendly...they remember their…read morepatients...and the patient's owners. My pet menagerie consists of 3 dogs and a cat. Two of the pups are very large, and one of the two has very high anxiety. he litera has to be sedated to visit the practice. The vet we normally see, Dr. Huggins, actually sat OUTSIDE their office and examined him rather than putting him through the additional stress of being in one of their exam rooms. THAT is above and, in my book. And probably the highest praise I can give is to say that I live in East Cobb...a good 30-40 minutes from Intown. But I followed Dr. Huggins there from a vet practice around the corner from me, and I'm willing to make the drive with any of my crew to see her...quality over convenience! Can't recommend this practice enough.

Everything went well ! Dr Bostick is the most caring Veterinary ever!!…read morePEOPLE YALL CANT GO WRONG WITH HER .. !

I will never be returning here.. this was my second time visiting with my small dog . They will…read moreover charge you but hey that explains why every time I go, there's never no one there ... and there customer service Is all out of wack they will talk to you like you slow or stupid. You try to support black business but you get treated bad ! You confuse I'm confused we all confused Make it make sense have a bless day