When the time came to say goodbye to our beloved Charlie, the team at Collier Animal Hospital made one of the hardest days of our lives a little more bearable. From the moment we arrived, every member of the staff treated both Charlie and our family with incredible compassion, empathy, and dignity. They understood that we weren't just losing a pet--we were saying goodbye to a cherished member of our family. They made her transition peaceful, gentle, and filled with love, and for that I will be forever grateful. The keepsakes they provided mean more than words can express. They carefully made ink prints of Charlie's paw and her precious snoot, gave us clippings of her fur, and later sent us a heartfelt handwritten sympathy card. Those thoughtful gestures have brought so much comfort during our grief. Knowing I can still give Charlie's little snoot a kiss whenever I'm missing her is an immeasurable gift. No one ever wants to need end-of-life veterinary services, but if that day comes for someone you love, I cannot recommend Collier Animal Hospital highly enough. They cared for Charlie with kindness and respect until her very last moments, and they cared for us just as deeply afterward. Their compassion will stay with our family forever. Thank you for helping Charlie leave this world surrounded by peace and love. read more

Collier Animal Hospital - sympathy card; ink prints of paw and snoot; locks of fur - Veterinarians Near Me - Atlanta, Georgia

I absolutely love Collier Animal Hospital. My Heaven has been in their care since she was a puppy. The doctors, technicians and staff; is always knowledgeable, caring and kind. I would not trust Heaven with any other vet practice. I highly, highly recommend Collier Animal Hospital read more

Would not trust. The circle is the approved benign cyst removal location. Legal action is underway but terrified for any other pups to get the same aggressive treatment before they are closed. There will be complications (obviously) and when you bring your pups back in Scarlett will make sure to charge you additional with an attitude. read more

Collier Animal Hospital - 1 inch removal with around the spine incision - Veterinarians Near Me - Atlanta, Georgia

I was a New potential customer. I called to let them know I'll be running late to see if they could accommodate a 30 minute late delay due to traffic/rain. They proceeded to tell me they would charge me the 68$ for the missed appt today and then charge me again a deposit to reschedule! Completely unacceptable. There should be room for accommodations to a certain degree and certainly no double penalty. There is no incentive to return or reschedule . Sounds like they are in the business of making money on solely the appts vs helping the customer/pet. read more

Heartbroken that I had such bad experiences with them this year as I lost my dog in January and almost lost my cat in July. I believe they have some compassionate staff but I lost faith in their care and clinical judgement. The price for non-routine care is on the expensive side. Below is the email I sent them before leaving their care. Never received a response. Another vet diagnosed my cat with mycoplasma infection causing severe anemia almost needing a transfusion to survive. Thankfully, antibiotic and steroids stabilized him. This was right after Collier animal hospital diagnosed him with constipation, lack of appetite due to constipation, then hepatic lipidosis from anorexia. They offered ultrasound ($525) by board certified radiologist which was scheduled two days later as well as a feeding tube placement (another 500). My cat would have died if I hadn't taken him to another vet and didn't start his antibiotics and steroids on time. "Attached are Nuggo's visit notes from the vet that I took him to for a second opinion following the guidance I received from Collier Animal Hospital. I believe Nuggo's condition may not have been as dire if Collier Animal Hospital had recognized his symptoms and communicated the findings with me in an adequate manner. On 7/10, I asked Dr. Ballal why the lab results from June 30th indicating anemia were not evaluated or communicated with me by Dr. Carrie Smith. She reasoned that due to the platelet count being low, she suspected clumping and therefore is likely why the RBC/H/H result was dismissed. As a clinical pharmacist in an infectious disease practice, I regularly review CBC for my patients. When discussing this issue with the physicians I work with, they agree that platelet clumping should not decrease levels of RBC/H/H in most cases. Also, Nuggo had clinical signs of anemia, such as eating litter, which I reported as having started a week or two after his initial visit on 6/3 for his raspy meow. There was a clear opportunity that was missed to intervene earlier. On 6/30, I was left without proper follow-up plans, education on what signs to watch out for, or a copy of details of the visit. I was simply given a large bill (over $700) and rushed out the door because I showed up near the end of business hours before a holiday weekend. I was told that I could not talk to the practice manager and the veterinarian who treated Nuggo because they had already left for the day. This was devastating, as I have spent thousands of dollars at Collier Animal Hospital this past year. Although I felt taken advantage of, I mistakenly trusted the guidance of the provider and believed he was just a bit constipated.. until he stopped eating completely. My trust in your assessment almost cost Nuggo his life. I am requesting that you thoroughly review his chart to learn from my poor experience. Please strive to learn what you could have done better, and hopefully you can help diagnose other cats earlier. I never anticipated I would be in this situation, but I would like to discuss a refund for some of the services provided, as I believe some of the costs incurred were lacking transparency and necessity. As mentioned earlier, I have literally spent thousands of dollars at Collier Animal Hospital this year alone. The results of this investment in my animals' health have been disappointing, with this most recent experience resulting in Nuggo's near death due to poor clinical guidance. Please give me a call at your earliest convenience." read more

Such a great vet!! They are quick and sweet and they always remember my cats. They unfortunately don't allow you to come into the office/exam room due to COVID but they take pictures during the exam and send them to you after. The prices seem about average and are definitely worth it for the great service. read more

I left Collier after nearly a decade. Dr. Ewing, a solo practitioner in a quiet strip shopping center, was wonderful. She always called me after labs came back, and took the time to explain things. She was a good listener, and answered questions. During COVID, they stopped letting owners accompany their pets inside and sit in the exam room. We called from our parked cars. An employee came out, took the pet, then brought it back after the visit, with credit card terminal. Dr. Ewing later came out and stood at the driver's side window and talked. Keeping owners outside allowed her to hire more DVMs and technicians, so the waiting room was packed with desks and computers. But there was still only one exam room. So They continued the carhop service well after restaurants reopened and all of us were triple-vaxxed. They opened a second location south of Atlanta, and were building a huge new hospital off Howell Mill Rd. With 5 (and counting) DVMs, many techs plus other employees, Collier has become the common mercenary medical practice taking advantage of humans' deep attachment to pets. Inflexibility and regimentation, excessively high prices for medications, (they won't prescribe, explaining both vet and human pharmacies might be selling counterfeits or something. Having switched to another practice, I learned Collier's prices for prescription foods and medicines are MORE THAN DOUBLE. One of my neighbors brought his injured cat and was made to wait his turn outside. The cat died without being seen. Now probably it would have died anyway, but the fact that they won't triage a badly injured animal is indicative of the lack of HUMAN decency on their part. By now, all medical practices should know that when Wall Street comes calling, the result is an inevitable downward spiral.Pet owners are sick of their formerly caring medical providers turning into bloodsucking robots. read more

These idiots are still enforcing COVID procedures! Curbside pick-up! This business is nothing other than another one of those lazy businesses that are using these methods for their own convenience. The check in process call form outside, the requirement of wearing mask...the list goes on and on! For the record- non of the employees were wearing a mask!!! Then, I asked what's with this continuation a dead issue...their response was it's required! They found out that I was Boca Raton, FL and their tone changed completely! They offered to cancel my appt (during my appt) and issue me a refund! Should I consider a discrimination lawsuit for unethical practices being enforced? I think so! Scarlett was the nicest person in this place! Even the Doctor is garbage! Especially, being the head of the operations! read more

I had been here since 2015. I left extremely unhappy with everything experienced in the last few months. My biggest issue is all the folks here struggle to remember your pet's history. I get the same staff and doctor and each visit was like a new patient visit. I was here every other week for visits and they still were not good at reviewing my chart before visits. It was a regular thing for me to jot notes of what they said my pet needed one visit, and they would forget to administer that on the follow up without me going through the checklist. I felt like I had to manage all of the care myself while they depended on me to manage the chart. It didn't make sense that they couldn't facilitate managing the care process or timelines. When I was considering adopting another animal I called to ask what criteria they have for a blood draw on my new animal to assess any risk to my current pet. I was told blatantly incorrect information, and paid for an extra visit to get him evaluated. They said upon weighing him that he was too young for the test even though I called to specifically ask about that with his weight. We proceed to boosters and I managed that process entirely by myself. The staff would never remember to send updates on labs results. I was sent a week and a half LATE diagnostic in which my pet turned out to be positive for a new parasite they hadn't treated yet. Being late is not acceptable for any young animal, but my animal had secondary health conditions to worry about. They even had me show up for blood draws one on a day the day machine was down and we waited outside for over an hour past our time. Additionally the stray needed to be neutered, we had scheduled it here. Yet every worker persistently referred to and documented my animal as "she". There were a few times which I got stuck debating staff insisting my animal need spaying! If the vet didn't take enough time to identify which gender during the outpatient documents, it's doubtful they spent enough time. I decided it wasn't safe to pursue his surgery here in case they do the wrong type of operation. In summary, I was very disappointed in the care here. They overcharge for a lot of their care despite the mistakes and I definitely felt like my pet was just a number. This place is okay for annuals but not pets who have reoccurring issues or long term conditions. read more

I've been coming to Collier Animal Hospital since moving to the area a little over a year ago and have had nothing but positive experiences. My pup has visited twice for annual check ups and vaccinations and her vaccine schedule is easy to keep track of with the Petdesk app. Today I brought my dog in for her first teeth cleaning + minor surgery and the staff communicated with my throughout to day with updates until it was time to pick her up and gave detailed aftercare instructions. I get extremely anxious when it comes to people caring for my pup but always feel at ease with this vet practice. Highly recommend! :) read more

No matter how far I move, this will forever be my vet. They are so kind and always have open communication. Thankful to have been referred to them and Kardi and Kobe will always be safe in their hands! read more

Collier Animal Hospital - Veterinarians Near Me - Atlanta, Georgia

Located in the Howell Mill Village Shopping Center on Collier Road off Howell Mill and I-75. (Lower level below Publix). Collier Animal Hospital is a full-service veterinary hospital providing medical, surgical, dental, and wellness care to dogs and cats. Dr. Ewing and her staff were pleasant to deal with and appreciative of my many inquisitive questions - being my 1st visit. My 12 yr old female Bombay was seen for an annual wellness exam. Dr. Ewing was careful to explain each step of the exam - including preparing me for the loud level of protest that would be heard as the Bombay's anal glands were expressed! Talk about a fun time! I especially liked the fact that Dr. Ewing and her assistant Kaamilya were gentle in handling my Bombay and did not over-handle or try and forcibly restrain my Bombay unless it was absolutely required. In addition, I liked how Kaamilya carefully walked me through a demonstration of how to pill an animal so that I could perform the procedure at home on my own with no difficulties. This location is convenient, easy to find. The Dr. and her staff are confident and reassuring, performing every procedure with care! read more

Collier Animal Hospital - Collier Animal Hospital - Veterinarians Near Me - Atlanta, Georgia

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Very happy bringing my dog here! They use the PetDesk app so scheduling appointments and staying up to date on vaccines is very easy! Would recommend to any one looking for a new vet in Atlanta read more

We love Shannon and her staff. Dewey and Little Bit do too. Shannon is truly compassionate about her caregiving, with both her patients and their owners. She thoroughly explains what she is doing, prescribing, etc. We have a geriatric lab who has had an added few years thanks to Shannon's watchful and careful care. read more

Great friendly staff, prompt with responses via email and great with my cat! Highly recommend this vet!

I would give this place a 10 out of 5 if I could. Today was my 17 year old cat's first visit to CAH and everyone there was absolutely amazing. My cat can be a bit grumpy when visiting the vet (a given), but everyone was so kind and treated him exactly the way I would. Dr. Ewing is extremely knowledgeable and spent a lot of time answering all of my questions in detail before his exam and even came back afterward to confirm she answered everything. Thank you CAH for taking great care of my little man! read more

I had called them to let them know my cat had worms. They didn't ask any questions, they just told me to bring in a sample of his feces so they can send it to the lab to see what kind of parasite he has. When they called me, they told me his exam came back negative. Clearly, I was confused because I physically saw worms coming out of my cat's back end and I told them that. The vet-tech finally asked, "Are they rice-like in shape?" and I said yes. She said "Oh, those are tapeworms. You just need to come in for a dewormer." So what was the purpose of the lab exam? What did they even test for? They wasted my time and money simply because they failed to ask any questions. On my cat's chart, they said I needed to disclose more information next time. Excuse me!? I literally said he had worms. How is it my fault that they automatically assumed it was something other than tapeworms. Also when I dropped off the sample, I told the vet tech about the worms in more detail. So yeah, switching vets unfortunately. read more

I love Dr. Ewing, I'm so glad that we found Collier Animal Hospital. They are always on time, and everyone at the office is so helpful. Their prices are reasonable, and they take great care of my dogs. read more

Great Veterinarian! Dr. Ewing is excellent and her staff is knowledgeable, friendly and efficient.

I can't be more pleased with Dr. Ewing and her staff. She's patient and very thorough in explaining things and giving options. She suggests but doesn't push selling additional products for your pet. You can really tell she cares about her patients. The office has extended hours and I've always been able to schedule an appointment very easily. read more

Dr. Shannon and her crew and nothing short of spectacular. They offer genuine, compassionate care that is top notch. Scheduling is easy, they stay on time while allowing for those emergencies, and communication / follow up is unmatched I drive a bit to bring my pup here and it's worth it. #OurPupAgrees read more

I was hesitant about leaving my last vet but we moved recently and the drive hasn't got a bit long, but this place is amazing!! I found it through Yelp because it is super close to my house and I am so glad I did! I took my dog Sadie there when she started limping and they were so awesome with her! They took x-rays and found out that she completely tore her ACL! I had SO many questions and they were so patient and answered them all. They recommended the surgery to take place at Northlake Veterinary Surgery (I am so happy about that place too!!) and a couple days after the appointment they called me just to see how Sadie was doing!!! My own doctor doesn't call me after an appointment! I use Yelp a lot, but never have made a review. I signed up to review Collier Animal Hospital. read more

Listen- I am one picky woman- believe me when I tell you this place deserves nothing less than 5 stars. The staff is super friendly, and they LOVE animals- really, truly take an interest in their patients. Shannon (the doc- see how awesome she is- she likes to be called "Shannon" and not "Doctor") takes the time to explain things to me- and Im a total question monster when it comes to little Xena and Athena! If something were to happen to one of my meow meows, Id trust Shannon implicitly- I just feel that she will always do what's best. read more

Love Dr Ewing and her staff. We moved to Sandy Springs a few years ago. She isn't the closest vet but she is our favorite! So, we continue to take our kitty's to Collier Road Animal Hospital! Thank you Dr Ewing and team! read more

Our dog, Cookie has been coming to Collier Animal Hospital for 7 years. Dr. Ewing and the staff are extremely professional and friendly. When we have spur of the moment incidents with Cookie they always make time for us to come in and get her checked out the same day. Cookie loves coming here - oddly this is her favorite place on earth! read more

Dr. Ewing and her staff are top of the line! I felt like my dog was receiving the best care from Dr. Ewing! She is wonderful at giving a complete explanation and educating me on what is going on without me having to whip out my iphone! Please do yourself a favor and go take a visit to this wonderful hospital. You will not be disappointed!! read more

The staff at this animal hospital are very friendly, especially Dr. Shannon Ewing. It was my first time visiting them on a Tuesday and they took good care of Teddy, my 2-3 year old shih tzu/terrier mix, who I only adopted 3 weeks prior. He got his tartar removed and recovered from his anesthesia pretty quickly after the first day. I dropped him off at 8am and was able to pick him up at 3pm. His dental cleaning didn't require any extractions, just a good clean to remove tartar so that was $330 - to give other dog owners an idea of the cost (but I'm sure the price differs based on dog and level of dental work required). Keep in mind your pup's mouth may be sore and not chew very well. I had to moisten his dry kibbles so he could finish his dinner more easily that day. Dr. Ewing recommended I only feed him half his meal when we got home and then if he kept it down for an hour, give him the other half later. I'm still researching our primary vet for Teddy, but if this location was closer to Buckhead then I would definitely come back here! What's even better, Dr. Ewing was understanding and even recommended another vet closer to us (Peachtree Hills Animal Hospital)! She really wants what's best for our furry friends, even if that means having to recommend another practice. And that's what I love in vets who really care about animals - they put the animals first. :) read more

This is a great practice and a great Vet and Staff. I really should give them 5 stars but they would either need to be right around the corner from me or come to my house for that! In other words, their location isn't particularly convenient to me and that is certainly not their fault. I've had many dogs in my life and know what a good Vet is versus one who doesn't care so much and I can say without hesitation, Dr Ewing knows her stuff and spends the appropriate amount of time with you getting to understand your dog's specific issues. I never feel rushed or having to put up with a lack of attention at this practice. I have no hesitation recommending her! read more

We started taking our dog to Dr. Ewing after being referred by a friend, and her recommendation was completely accurate. Shannon and her staff are fantastic. Our dog has a genetic eye condition, and Shannon referred us to a specialist to diagnose his problem. I was expecting a hefty bill from this, but instead, we received superb, honest care from both Dr. Ewing and the specialist's staff at a fraction of what I was expecting to pay. We'd do anything for our dog's health, but it is nice to have a veterinarian who will be honest about treatments rather than jacking up the vet bill with unnecessary items -- I've experienced that a few times in the past. Shannon and her team are kind and compassionate. We've brought him in unscheduled for several concerns -- in fact, last week our dog was really sick with diarrhea, and Dr. Ewing was constantly available for my questions and concerns. She even gave us some more medicine after hours when he wasn't improving. If you want the best veterinarian in Atlanta, visit Dr. Ewing at Collier Animal Hospital. read more

I've been to this store twice and both time, I got bad service. The first time, the lady got mad for me asking questions about the food prices. This last time I went, another lady greeted me, and automatically gave me a bad attitude. I came for dog treats and left with none because of the way she talked to me like I was dumb. Moral of the story: I won't be back. read more

Dr. Shannon Ewing and her entire staff provide compassionate care, patience and listening skills to their patients. Our dog absolutely loves going to the vet and obviously trusts each of them, as he has no hesitation in letting them do what they need to do. Their hours are good and appointment setting is a breeze. We are so grateful to have Dr. Ewing and her team here to care for our four-legged son. read more

I love Collier Animal Hospital! They always take care of my boy and I really trust their opinions when it comes to medications and treatments. I use to live in west midtown and went to CAH because of the convenience but I now travel 30 minutes to get to it because I trust them that much! :) read more

We rescued a puppy, and and this was the vet affiliated with the rescue's neuter, rabies and microchip. We scheduled an appointment for 8:00 a.m., and on that day, our puppy didn't start his procedure until 2:00 p.m. to prioritize "their clients." Only one of those clients was an emergency procedure. I thought keeping our 3 month old puppy waiting, away from his family for 6 hours unnecessarily was extremely unprofessional. We were told he could be picked up by 3, and because they delayed so long, he wasn't available until 4:30. Our puppy was traumatized by the time I picked him up, and I know it had to do with how long he had been kept waiting. We will not bring him back. read more

Dr. Ewing and the entire staff at CAH are fantastic. Our Lilly is a cantankerous little miss even on her best days. They work beautifully and skillfully with her and never get upset no matter how much she misbehaves. They also do great veterinary care! Why would you go anywhere else? read more

We moved our small farm over to Dr. Ewing and her staff about 3 years ago. Indie, our 11 year old boxer, required a lot of attention the last few years and Collier Animal hospital always worked with us to squeeze her in if she needed to be seen. Our dogs and cats received great care, and Dr. Ewing always took the time to really explain things to us so we could understand what was going on with our dog's health. Her staff is great with our animals too and we have recieved excellent compassionate care here, I am so glad we found her! read more

My entire family and I love Dr. Ewing and her staff. They take such good care of all of our pets that we wouldn't ever consider going anywhere else! We have brought several animals to her over the years and she has helped us through all stages. Even when she moved, we were following right behind her. She is truly in this for the animals' well being. We love Collier Animal Hospital and Dr. Ewing! read more

We love Dr. Ewing and her staff. They are very professional, excellent with my animals and never try to oversell tests, etc that aren't necessary. She has taken care of two of my poodles and westie and I wouldn't go anywhere else. I especially like the fact that they are flexible with appointments and I never have to wait long. Thank you for taking such amazing care of our k9 children. read more

Dr Ewing is very knowledgeable and caring, along with her wonderful staff...our Snookie loves going to Collier Animal Hospital!

I cannot speak highly enough of Dr. Ewing and the team at Collier Hills Animal Hospital. We have a lab who has had various issues from skin allergies, to eating a sock, to GI issues. Through every visit, Collier AH has been extremely thorough, friendly and helpful in addressing any and all of our concerns. Dr. Ewing gives you her undivided attention and ensures that you walk out of her office confident in the diagnosis and recommended treatment for your pet. She truly cares about treating the animal, not just throwing a bunch of expensive medicine at the problem. She is always very cognizant of the cost of certain medicines and treatments and will tell you honestly when she doesn't think something is necessary. The entire team is also very friendly and attentive. After every visit, they give you a call to make sure the pet is doing well and see if you have any follow up questions. They have taken several calls from me over the years and never make me feel like a nuisance. And if that's not enough evidence, we drive from the opposite side of town to bring our dog to Collier AH because we cannot imagine a better team to care for our dog. If you are looking for a vet, I strongly recommend Collier Hills Animal Hospital. read more

Hands down the best Vet we have ever used !!!! We love Dr Ewing and her staff . Highly recommend .