I ordered a custom mirror with a silver frame and , installed in my living room . It looks…read morefantastic!!! I am most impressed with mirror and the installation too. Thanks George and Sam at Canada Glass and Mirror .

Terrible! Just terrible! I gave them a big order - 23 pieces to be exact - of mirror glass…read moremeasurements and I ordered them as basic as ever and they still got the order wrong!! They got HALF of the order wrong!! (The other half was in one size). Crazy thing is that I sent them The measurements in cm and inches! And I'm not talking about mm or cm bigger, I mean INCHES bigger!! That's a huge difference!! And a huge inconvenience!! I don't understand why the SPECIFIC measurements I ordered came all wrong! And to top it off, there reps had asked me why I did not measure each piece before using them?? How does this question even make sense?? It was a specific measurement ordered.. I should not have to!! I gave them the chance to fix the order - I reached out several times- But In nooo way were they interested in fixing there mistakes. Customer Service ZERO!! To add, there prices are no different than anywhere else, there location was just more convenient at that time, and I was going to refer a lot of clients to them ( I even filled out a business form to register with them) but they just ended up costing me more because I now had to fix there mistakes!! God forbid if you have an issue with your order, I've never seen such a lack in customer service support

The service is absolutely helpful and very friendly very high-quality work and at price that is…read morevery reasonable

I hired American Glass for a Shower Door Installation. The estimator was careful & precise in…read moremeasuring & planning the Door. A few weeks later, the Installer arrived & the final product was excellent. The installation was seamless, the Door is superb quality. I would highly recommend them for shower door installation.

There's something odd with the custom mirror business in Toronto... when I decided to put a custom…read moremirror, I contacted about 5~7 places (and all of them have good reviews on various platforms), most of them never replied; and some took more than a week to reply and wanted a fee just to have someone come by to take measurements. I didn't contact Gerrard during the first round, as it only had 3 on Yelp. However, it was suggested to me by my closet guy and Lowes' (I want to give kudos to Lowe's. I contacted them to see if they do custom mirror, they replied within 24 hrs, and while regrettably they no longer do, they looked up business in my vicinity and gave me suggestions. The other big names Home Depot and Rona never got back to me) Gerrard' response is still slower than I'd like but faster and more consistent in communication compared to the other companies. They sent out a guy to take measurement and was able to order the mirror right away. The missing one star is that they sometimes drop the balls on the confirmation of details and time and dates and I had to chase up on that. Come the day of installation, the workers were quick and courteous. They were careful when transporting the mirrors on the elevator. Mirrors were installed without much issue. They did their best to keep the work area tidy and put everything back as best as they could. A few days later, I noticed a screw in my closet that was drilled way past the shelf, with the sharp end protruding, prob due to the installer's drill going too powerful when they put it back. I was not upset but just wasn't sure what to do about it. I contacted Gerrard asking for suggestion, along with the picture showing the screw hanging naked out of the shelf. Within a few hours, I heard a knock, and it was the installers who came back and apologizing profusely for the mistake. They took the screw out and replaced it properly. Overall I think they try the best to satisfy customers, even if they can't get 100% right away, and that's very commendable.

I purchased custom sized glass shelves and cabinet door glass, before I saw the terrible reviews,…read moreso I was apprehensive when I went to pick them up. I had called and ordered a second piece of plain glass due to a mistake on my part in the original order. When I unwrapped the shelves they were fine but the extra piece was an inch too short. I sent an email that night and received a call the next day apologizing, telling me they'd immediately cut a replacement and politely asking me to return the mis-cut piece. They were friendly and courteous when I picked it up. I was taken aback at the cost and haven't compared with anyone else but in fairness I thought I should note that the service was quick and they were very easy to deal with.

We have dealt with Glass Doctor over the past 2 years…read more Always dealing with professional staff who listen to your needs and turn out a beautiful product. Bill and Cam just installed another shower door which fits and works perfectly. They came out on the day we had arranged, called ahead of arrival, came on time, and completed the job which looks great! We were very happy that they also were able to adjust a shower door previously installed. We are very happy with the service, professionalism and warranty they provide Glass Doctor of Barrie provided. They are reasonably priced. Thanks again to Glass Doctor and many thanks to Bill and Cam this time round for your wonderful installation of our shower doors.

We had 7 windows replaced due to fogginess. Chad, the estimator, was knowledgeable and…read moreprofessional. The installation was done by Bill and Dave. The end product looks awesome. They were on time, respectful of our home, and cleaned up everything to perfect condition. It took 6 days from initial contact to project completion. Unreal. I have used the Barrie location for home and auto glass replacements and very much recommend them. When you are spending a lot of money, it's nice to get a great job done.

Ivory glass and window installed windows in my house. They are very good. I appreiated their hard…read morework.

From the owner: Searching for Experts in Commercial & Residential Window and Door Solutions? Look No Further!…read more Discover Ivory Glass and Window Inc. - Your Trusted Partner for All Your Window and Door Needs! Our Wide Range of Services Includes: Curtain Walls Commercial Doors Aluminum Windows Store Fronts of All Types Glass Doors and Partitions Canopy and Sunroom Installation Glass Shower Enclosures Interior and Exterior Designs Security Windows Installation No matter the project, we have the expertise to design, fabricate, and install to perfection! Why Choose Ivory Glass and Window Inc.? Years of Experience High-Quality Materials Skilled Craftsmanship Competitive Prices Your satisfaction is our priority! Let us bring your vision to life with our professional touch. Ready to elevate your property with stunning designs and top-notch security? Don't miss our exclusive offers! Contact us now for a FREE consultation and estimate. 416-845-4403 ivoryglassandwindow@gmail.com Ivoryglassandwindow.com Unlock the possibilities for your space, from stunning curtain walls to secure windows - we've got it .