What a lovely place this is !!! I am speaking from the experience of my moms placement into their…read moreassisted living facility. First of all the facility itself couldn't be more beautiful. The grounds are spotless and the outdoor space for the residents is inviting an accessible. There are always activities and at least a weekly outing. The aides and nursing staff are friendly and helpful. My mom has not been here long but everyone on staff has been more than accommodating to her needs. The food is delicious. We live close by and are excited to take this new journey with the staff of the Reserve. If you have any questions, please reach out to me.

I moved here because of the friendliness of the people -- residents and staff. That continues to be…read morethe norm. Covid was handled beautifully with masking required and meal delivery to apartments. Unfortunately, things haven't bounced back as much as hoped, impacted by short staffing and staff turnover. During the time of lowest staffing, menus and meal preparation went downhill; however, things are improving significantly. Staffing situations have also caused maintenance and housekeeping to be below par, but the light at this particular tunnel is beginning to be visible. Parking remains abysmal for residents. Improvements have been promised for months but nothing has changed. There are many opportunities for activities, movies, special dining events, vaccinations, and others. I will remain a happy member of the Reserve community.

My mom is in memory care at TerraBella Northridge, she has been there nearly 2 years now. The…read morestaff is amazing; very caring, nurturing and loving. Mom is happy with the food, activities, crafts and medical care she receives there. I could not say enough about the staff, there is little turnover so there is stability and consistency.

My wife was admitted to TerraBella North Ridge about 6 weeks ago to the memory care unit and needed…read morehelp for all the daily living catagories. I had reviewed 3 other facilities and took my time in evaluating each as I was not pushed to make a quick decision. I made a number of inquiries to them as I learned more about Long Term Care and determining what was important for the care of my wife. The sales group was very helpful and getting information that I requested and provided information they anticipated that I might need in planning. After about 4 weeks, I decided that TerraBella North Ridge was the facility that met my budget and care concerns. Lot of paperwork to be completed but that went pretty smooth. I made a number of trips to visit my wife at different times to see how the memory care unit was being run. The care staff were impressive in how they care for the residents. They are outgoing and helpful in the care of the residents. The memory care unit has residents with various needs and they work to meet them. I was not aware that TerraBella has PAs that can take over the role of Primary Care Provider so the residents do not have to go out which would have been a problem for me. There are also long term pharmacies that can provide the needed medications that packaged to TerraBella requirements. I continued to learn other things the care group does such as some hair trimming and trimming finger nails. I checked on the dining offerings and the food served was good. They have food that is prepared in different ways that the resident may need. I have been impressed with TerraBella in providing all the needed care that my wife needs. I would recommend that you setup an appointment to see the facility and talk with with staff there if you are looking for assisted living or memory care.

Tom and I really appreciate the prompt and great service we received from Acorn in Chapel Hill. We…read morelive in Cary and Mary Lynn went out of her way to furnish us with wonderful care when we needed it in a hurry. My husband was very comfortable with the special help and the care giver they found for us. Dios came to help us morning and evening and worked around our schedule. He taught us easier ways to manage and offered advice on equipment we could use to help in Tom's care. We would highly recommend this fine agency.

My step father had been in declining health for a number of years and a decision was made in…read moreJanuary of 2023 to move him into a residential facility for continued care. Renaissance Care Home in Neuse River Village came highly recommended and following in depth research and a long conversation with Ken Ogar, we chose this facility. We have not been disappointed. The love and care that Ken and Rosalie and their staff provided for the remainder of his life was incredible. He was safe and comfortable and all of his needs were seen to with a level of professionalism, love and compassion that never waivered. My mother was able to see him in a home-like setting and to spend time and share meals with him just like the old days., Sadly, he passed away yesterday but we want to make sure everyone knows how happy we have been with RCH from day one.

The staff at RCH really treated my mother with respect and attentiveness. The facility was always…read moreclean and smelled of home cooked meals everyday. My family was instantly at ease, which was even more important with her dementia. We never doubted the care that she was receiving and it allowed us peace of mind as we lived our day to day lives. Furthermore, the families of the other became our family and vice versa. I definitely recommend their care.

Dr. Maria has been our son's pediatrician since he was 2, about 10 years. They are a small, caring,…read morefantastic practice and we couldn't have found better care for him. They are amazing, have a great attitude and wonderful customer oriented service.

The office and providers seem nice and knowledgeable. However, there's one medical assistant that…read moremy kid has seen twice now, and she's very unprofessional. Her name is Shatory. When doing intake for my kid, she seemed impatient, trying to rush him through. Her intake questions directed at me were not conversational, literally just words: "picky eater?", "dentist?". She had no bedside manner. No trying to connect with her patient to make them feel more comfortable. I'd chalk it up to her having a bad day maybe, but we've seen this behavior from this medical assistant twice now.

Care is way better than 1870. They have antibiotics, anti…read morevirals, and joint replacements, cardiac stents. No draining of evil humors. They have propofol, no chloroform or ether for these anesthesiologists! They also serve people of all ethnicities and take most kinds of insurance. Can't say enough about this place compared to what we had 150 years ago

THIS REVIEW IS SPECIFICALLY ABOUT MY MISSING PROPERTY! I was…read morehospitalized at UNC Rex from May 21, 2026- May 29, 2026. Knowing the complexity of my many chronic health conditions and my long medication list, it would be important to me and the staff if I bring my detailed medication list, so I emphasized, many times to make sure my property arrives to my room with me, yet, it was lost for 24 hours hours. During that time, after a complex spinal surgery, I wasn't given my correct medications, or the correct doses at the correct times, which happens frequently when I'm hospitalized, not only at Rex. Once it was found, after I complained to Patients Relations, the head of security came, but for reasons I still don't know. He did a good job explaining how the security process was supposed to work, but he didn't explain how my property got missing. especially, after me emphasizing it's importance to my hospital stay. It was as if he couldn't realize the procedure wasn't relevant. What's relevant is what actually happened and why. His explanation was the most incompetent, unprofessional, and unethical explanation imaginable. His staff members were sleep so he, evidently, didn't think that losing my property was worth waking up his staff members, who knew the details of what happened. As if that wasn't demoralizing enough, he then told me to file a complaint while walking out. Mostafa Foluke'.

This is a small care home located in the MacGregor Downs neighborhood. A maximum of 6 residents…read moreare cared for. My mother was here for a very short period of time. She was admitted on Sept 11, 2023. The facility is clean and there are several caregivers who are qualified to work with the elderly and those with dementia. Most of the caregivers are NOT. If a facility encourages you to use their "in house" physician, you should NOT !! We gladly signed up for both Physician and (we were highly encouraged to sign up for) psychiatric care. My 95 year old mother had NEVER had any psychiatric issues. We found out that these professionals worked for the owner and not for us. Since the staff did not want to spend any time actually caring for mom, they tagged her as a "dementia problem" and started to medicate her. She was so over medicated that she could barely speak or hold her head up. After a few weeks, she was unable to feed herself. We pleaded with the owner to stop the meds. My mom was NOT able to clear them from her system and we knew that they were building up day after day after day. They had her in diapers (she was NOT in diapers when she was admitted). It was like nothing you could ever imagine !! Finally, the drugs became too much and mom complained of chest pain. Even though she was a Hospice patient, we called EMS (we knew this was out of the ordinary for her). After arriving at the ER, the Dr's could all agree that she was suffering from the effects of "polypharmacy". "Too many meds onboard". They had caused her respiration to be so depressed that she had just begun to develop aspiration pneumonia. It took a week in the hospital for her to detox. As soon as she was admitted to the hospital, the owner EVICTED her !! Said she was a threat to the other residents. This was a 95 year old who they had tethered to oxygen. Both rotator cuffs are torn and she cannot raise her arms. She evicted us with NO NOTICE !!!!! So wrong --------- Our Hospice team can agree with us that mom was in no way a threat to anyone. Upon eviction, she threated us with a trespass order if we were to step foot back into the house to pack up mom's belongings. She was afraid we would share with the other residents what had happened. And to top things off, Tara shorted us $2459.96 on the refund owed. She evicted mom on Nov 4. We had just paid $9800 for the month. You do the math. Refund sent was $6033.20. You CANNOT threaten someone with trespass and then CHARGE them to pack up and send their stuff. I have sent my report to NCDHHS. Multiple resident's rights were violated. DO NOT by any means, place your loved one in any facility that this lady runs. She actually has another house on the other side of Cary. We are awaiting the NCDHHS report. I doubt anything will be done but at least we have made other aware of our experience. Just another note - once mom was discharged from the hospital, she was her old sweet self. NO more drugs. She was no longer incontinent. She was eating and feeding herself. Our Hospice team can collaborate this.

Prior to my mom moving into The Retreat care home we were told by the owner that they would work…read morewith her to help make her legs stronger, so that she could stand and transfer better. This sounded like a great place for my mom and I was very hopeful that it would be. Yet, sadly, it was the complete opposite. The first issue started around the second week my mom was in The Retreat. We were told that my mother had such bad anxiety she would need to be medicated or she would be forced to leave the home. We were very hesitant to medicate my 95 year old mother who has never needed anxiety meds or even received an anxiety diagnosis. The owner strongly recommended we use their house doctor and house psychiatrist. I feel the house physicians work more for the owner and not so much for your loved one. However, it was decided she needed a sleeping medication, risperidone around the clock and as needed for anxiety and lorazepam as needed for anxiety . Shortly after starting the meds my mother became more and more sedated. It got to the point where she was sleeping through meals and was so weak she couldn't pick up her water bottle or silverware to feed herself. We kept asking if the medications could be reduced but the owner of the facility kept saying "her dementia is getting worse" and they refused to decrease them. We never believed that her dementia was getting worse and knew it was from all the psych medications they insisted she needed. Another one of my issues was that the owner's main method of communication was through email. She did not like texting or communicating directly with us. Her emails would be LONG and most of the information was simply not true. She would also copy upwards of 14 people on these emails, most of whom had never even worked with my mother. I think it is likely she used this as a form of intimidation. After several weeks of my mother taking the new medications, she required oxygen.This came as a shock to me, as my mother has never needed oxygen before, and this need seemed to arise from the new medications. On my mother's last day at the house, she complained of chest pain. EMS was called and she was transported to the hospital. Upon arrival at the hospital we were told by their doctors that just because my mom had good renal function elderly patients should not take those medications, The physician further explained that those medications are on the BEERS list, a list of medications that are notoriously difficult for elderly patients to metabolize. They caused her to have such respiratory depression that she couldn't inflate her lungs fully thus causing fluid in her lungs and aspiration pneumonia. We were told some facilities use the medications as a chemical restraint. All psych meds were discontinued in the hospital.After several long days her body cleared the meds and she returned to her normal state. Our Hospice team can attest that she returned to her normal state once all medications were discontinued. The owner evicted my mom while she was still in the hospital saying she was a threat to the other residents. To this day, I think that is comical, as mom was in a wheelchair and highly sedated while at the facility. This didn't matter too much to me, because after knowing that the medications they insisted she needed caused my mothers stay at the hospital, I knew I could never put my mother under their care again. Upon telling us my mother was evicted, she also told us we could not pack up her belongings. She stated we would be trespassing and if we showed up at the house she would file a restraining order against us. I think she was afraid we would speak with other residents or their families and tell them what happened. She charged us $500 to pack up all my mom's belongings, which again was forced since we were not allowed back at the house. Knowing what I do now, I would never recommend the Retreat to anyone. It was such a bad experience for my mom and for our entire family.

As a clinician, I have made many referrals to this clinic, and I think they offer a useful service…read moreto the public.

Aubree knows what she is doing. She holds group members accountable and facilitates group sessions…read morein a professional manner. All group members are supportive of one another giving feedback honestly yet respectfully. The diversity of the group adds to its strength. Having members of different ages and backgrounds allows for a wealth of insights as well as discovering commonalities. The one major thing I have learned about myself is, feeling overwhelmed and or anxious lead me to drink alcohol. Going forward, I will either group myself or use the HALT method to get me through. Aside from this I have learned creating balance in my life will help me remain sober. Finally, I am proud to say I may have contributed a couple of idea as I have heard them repeated by fellow group members.