When they say "We treat every property like our own" they absolutely mean it! Reasonably priced,…read morethe took down a large oak tree for us and they did a awesome job start to finish including clean up after everything was done.

We recently purchased a home that needed a new roof ASAP. I heard about Wright Roofing through word…read moreof mouth and I am SO glad they ended up doing our project. They were able to squeeze us in and get the job done just a few days after speaking to them. They were clean, precise, and very professional. The roof looks gorgeous and the communication was awesome. The owner would update me via text message and send me picture updates. We had a lot of garbage that we took out of the home before moving in and they REMOVED all of it via the dumpster they brought for their project. They used top of the line material and left the job very clean. A++

So let me start by saying I am not new to hiring and dealing with contractors. I researched and…read moregathered recommendations for good roofing companies to research for several years before contracting Coastal Roofing and Siding because I wanted the best shingle system in the industry with the best warranty. On my 6K+ sq ft home, I had them replace the entire roof, fix an on-going issue with a chimney, replace four areas of siding on the second floor (and correct flashing issues found), replace all gutters and down spouts with larger, and install stainless gutter guards. As far as price, I paid about what the other companies quoted me for just the roof replacement to install an inferior roof system, WITHOUT ALL THE OTHER WORK! They performed OUTSTANDING WORK from start to finish. Note: All roofing companies can experience weather delays (unless you want your roof off during a rain storm), so establish a direct line of communication with them and they will keep you informed as to when they will be there. I will use them for ALL my roofing needs as far as they are willing to travel. They are the BEST, BY FAR that I have ever used. James Sharp, Moyock NC

Had Coastal Roofing out to replace the roof in our home in Corolla. From the beginning of the…read moreprocess, with Zane providing advice and giving the estimate for replacement, to Ariana and Brittany who manage the day to day office and communications, to the crew who came out to actually install the roof, we could not have asked for a more professional, personalized experience. For most of us, replacing a roof is a rare occurrence, and let's face it, there are many fly-by-night roofing contractors out there. After getting four estimates, Coastal was the best price, including the cost of the upgraded stainless nails and new type underlayment, as well as replacement cost for plywood if needed. While price is certainly a consideration, feeling comfortable with the contractor doing the installation is equally important. Zane certainly put me at ease during the selection process, and maintained communication with me through the installation and final inspection. Customer service to the max! I feel the difference is that Coastal Roofing specializes in roofing and siding, not roofing and a bunch of other services. Something as important as roof replacement in the OBX should be left to folks who know what they are doing, and Coastal Roofing certainly meets that criteria.

I truly cannot thank Phoenix Restoration (Pat, Rick, and entire team) for helping us after a house…read morefire. They were extremely professional, timely, advocated for their customers, and helped to guide me through the entire insurance process. We had no delays or issues, and were back in our house in less than 3 months after extensive damage. They were extremely responsive and understood the stress we were under. We talked to multiple Restoration companies before going with Phoenix, and I am so happy we did. Thank you Pat, Rick, and team!

We recently had a leak in our second-floor bathroom, at our Duck N.C. Beach home, that collapsed…read morethe ceiling in the first-floor bedroom. The damage ruined the ceramic tile in the second- floor bathroom as well as the vanity and carpet. The first-floor bedroom, carpet ceiling, furniture, King size bed was also ruined. I called American Reliable Insurance first, then called Phoenix Restoration. Rick from Phoenix arrived within an hour and begin the remediation. This required putting in about 3 large humidifiers and pulling up the carpet. They also moved the furniture out and removed the drywall from the ceiling. I was happy to let Phoenix put a lock box on the house and begin work. American sent Jeff Finch the adjustor from White Insurance Adjustors, and he worked with Melinda Tomisser at American Adjustors to put together the claim. Pat Broom, who heads up Phoenix Restoration also came to the site. Pat, Rick and Stacy took charge and managed the entire process from beginning to end. I cannot say enough about the quality of these three companies, and the professional manner, in which they handled this situation. Leon Frazier

We contracted on Feb2021 with Southern Scapes Pool & Landscape Design to install a new Latham…read morefiberglass in-ground pool. We met with Tom May about the specifics and he drew up the contract, down deposit made and our target date was Nov2021. Tom said he would draw up a set of plans & get them over to me for review/approval, it was indicated/assumed the plans would be drawn up in a timely manner; the planset was emailed to me in Oct2021. The COVID impacted delivery of the fiberglass pool and it was delayed out for several months. Another email stated we were on the April2022 install pattern. Tom's crew showed up in April and the process began. The hole was dug, pool was set, plumbed and backfilled. The electrical crew showed up and wired everything to the main panel. Concrete was poured for the decking and-at first appearances while it was still wet, it looked great. It was noted that the hand rail cups had shifted position during the pour and troweling. They were moved by the concrete guys while the mix was still plastic, which upset the bond and caused the concrete to chip around the brass cup; they were no longer adhered to the concrete. Approx four weeks after pouring, a crack had developed in one of the deck panels and was traveling in a lateral direction where there was no control joint; it had exceeded 6ft long (visible crack). A second crack was forming from the opposite control joint by the rail cups and was traveling towards the 6ft crack. There were also footprints in the concrete from the concrete crew removing the forms around the mouth of the pool; knee boards were not used to step/kneel on during this process, instead socked feet were used to walk on uncured concrete. Tom came out, inspected and it was determined that the concrete had failed due to a possible improper mix and underlayment. Tom agreed that the whole concrete deck would be removed and they (Southern Scapes) would bear the cost for the replacement. Due to varying schedules, the removal and repouring occurred in Sep2022. A different concrete supplier (CRMP) was used, which is located closer to the site. During the deck removal, the concrete contractor stated he would lay down steel mesh as an additional preventive measure for cracking. On the day of the pour, he stated that his supplier did not have any mesh available, therefore none was laid. Lessons learned/After action: 1: Read the contract closely, if there is a feature/option that was discussed and agreed upon, make sure it is in there before you sign (features/options outside of the standard package). Southern Scapes adheres to the contract and will bring it up when confronted. 2: Communication between contractor and customer was/is very poor, I had to call/text/email numerous times to find out dates/times for onsite events and details. The company does not give periodic updates nor notice when they'll be out to work, they just show up unannounced. 3: Southern Scapes states they do not warrantee the concrete from cracking as stated on their website. Having prior experience working with concrete, I've never had cracking issues after four weeks of initial pouring. 4: There were delays due to supply chain shortages that were very understandable, which I was extremely flexible and compliant with. 5: The overall cost was my driving factor for satisfaction level. There was a great deal of money that went into installing this pool and I expected a highly professional job upon completion. 6: My satisfaction level is very low with the concrete sub-contractor; very poor workmanship on all angles, the final product is typical of a garage floor, not a pool deck. 7: I am completely satisfied with the expert levels of plumbing Tom's crew has and the electrical sub-contractor Tom brought in, very professional and they cleaned up after themselves, leaving no trash. 8: I am also completely satisfied with the fiberglass pool itself, no complaints/regrets on the brand/model we chose. 9: Tom May did honor his word that he would make it right, which he did by replacing all of the concrete at his cost. 10. Working with the co-owner, Christy, was not a pleasant experience. She was more concerned with money and adherence to the contract more than the satisfaction of the customer. 11: Southern Scapes does need to make vast improvements on customer relations, communication, professionalism and workmanship. Without satisfied customers, businesses would not thrive nor survive. 12: Finally, I would recommend Southern Scapes solely based on Tom's action of honoring his word, that carries a lot of weight with me; a man's word is everything in business and elsewhere.

We had excellent service from Tommy from the beginning, when we first inquired about pools, his…read morecompany was the first one to reach out to us. Tommy and his crew were beyond amazing. We meet with him in late spring, he was extremely patient as we changed our minds about the pool lay out, where in the yard to put it and so fourth. After several meeting with Tommy, and 5 quotes later( thankful that he was so patient) he gave us a start date. They actually started the pool a week earlier than what he originally told. Within a week we were able to use the pool. Tommy always kept me abreast of what to expect. I have a beautiful pool in my backyard and I can't say enough about the service and now friendship that he provided!!

Sea Thru is our go to contractor and their work is always excellent. They have replaced decking…read moreand railings, built custom gates, done outside repairs and inside painting. Communication with office is exceptional providing status on work and answering questions. We highly recommend Sea Thru for their professionalism, dependability and ease in working with them.

we were so impressed with the new owner christopher and his professional team. spot on! excellent…read morematerial, on time, cleaned up. warranty was assuring also. definitely will call for my next project.

Although the selection was somewhat limited compared to the big box stores, the installation was…read moreexcellent and the owner, Mr. Sellers, promptly came to our house to correct a pucker in the seam between the old carpet and the new at a doorway.

After a horrible experience at a competitor, we went to Mill End in Harbinger in search of a good…read moreprice on quality carpet for a master bedroom. Sue was very helpful and attentive. She listened to our budget restrictions and what we wanted and suggested a particular product. She also came out to our house to do a final measurement to ensure that the price was accurate and minimized waste so we didnt overpay. The carpet is beautiful and we are so glad we took her suggestion! Their price was competitive with other local carpet businesses, but the service far surpassed the others!