My husband and I were very pleased with Isaac's work. Isaac was very professional, quick to…read morerespond, communicated clearly, easy to work with and efficient on the job. He recently replaced our kitchen floor which had rotted in one area due to moisture. He gave best and worst case scenarios with estimates when asked which I really appreciated. He did an excellent job and even provided us with pics of the before and after. Now we've got a solid floor to walk on! We've already talked about future projects. I highly recommend Isaac and his team to anyone looking for home improvements! Great to work with!!

First time hvac service from Norris. Joe and Connor worked well together and were thorough with the…read moresemi annual checkup ! I'm glad I changed my hvac service to Norris!

Heath at Norris Mechanical is a miracle worker. He is so knowledgeable and helpful and kind. He's a…read moregreat communicator and works fast.

Not only did Southside answer my call on a Sunday, but I was able to have a technician come the…read morenext day AND when I called to explain I noticed that the unit was leaking in the ceiling, they bumped up my appointment sooner the next day. (I didn't ask for same day service since it was after 5pm.) Scott was one of the best technicians I've ever had. He diagnosed the HVAC - blower was not operating, repaired it, cleaned the vents, re-taped the insulation around the pipes, showed me how to clean it, how to clean outside coils when I asked to see how to do so. I also requested he check the attic unit as well while he was here and he was able to review that one as well. So nice to have such great service!

Company will not honor their warranty after 2 months. I have asked for them to look their work over…read moreand they developed a new invoice for months ago. Its for a diagnostic fee the tech advised me I would not have to pay. I had known it was leaking refrigerant so he explained he would just charge me for the leak search. I received invoice for just a leak search and refrigerant 2 months ago. This was paid. Now, they are invoicing me for a diagnostic fee that was not supposed to be given. Rather than argue what his tech said, I just wanted them to come honor the warranty for the work and invoice I paid. Jim, the owner told me on phone he wasn't coming out till I paid this newly developed invoice. Not coo, their word is not bond, and they seem to care about a measly invoice rather than help a family.

Although the selection was somewhat limited compared to the big box stores, the installation was…read moreexcellent and the owner, Mr. Sellers, promptly came to our house to correct a pucker in the seam between the old carpet and the new at a doorway.

After a horrible experience at a competitor, we went to Mill End in Harbinger in search of a good…read moreprice on quality carpet for a master bedroom. Sue was very helpful and attentive. She listened to our budget restrictions and what we wanted and suggested a particular product. She also came out to our house to do a final measurement to ensure that the price was accurate and minimized waste so we didnt overpay. The carpet is beautiful and we are so glad we took her suggestion! Their price was competitive with other local carpet businesses, but the service far surpassed the others!

Carolina Custom Cabinets just finished a complete kitchen renovation at our beach home Here Comes…read morethe Sun II in Four Seasons Duck NC. My wife and I could not be happier with the job Rex and his team did. He took his expertise- and worked with our needs, wants and budget. They kept us up to speed with several emails, texts and pictures during the process. We would 100% recommend them.

I live in the Whalehead section of Corolla and own a business here. My concrete patio was 15+ years…read moreold- cracked and not level, a real mess! I hired Heller Concrete based on my pool cleaning company's recommendations. I couldn't be more satisfied or happier! The pool deck is transformed, even my pool service man was surprised that it could be so totally redone in such a timely manner. I also had my pool resurfaced by another local company, Oceanside Pools. Everyone from Heller Concrete showed up when they promised (a BIG deal when dealing with contractors!). They cleaned up nicely afterwards and only minimally disturbed my plantings. I highly recommend them and invite anyone who wants to view before/after pictures to visit me at Lighthouse Bagels in Corolla, or see the transformation at my home. Patricia Dietrich, Corolla, NC

Heller Complaint Follow-up…read more It came as no surprise that Heller Concrete could secure a recommendation from a satisfied customer in response to my complaint about his terrible work. Of course he has satisfied customers. If he hadn't had and I hadn't relied upon recommendations I wouldn't have hired him in the first place. So, positive experiences do nothing to undercut the validity of my complaint. Mr. Heller might better improve his standing in the community if he took the time and interest to deal properly with dissatisfied customers. If anyone, previously satisfied customer or prospective customer, would care to see an example of Mr. Heller's work, please contact me directly. obx1212@gmail.com

I'm a licensed female GC working on my own investment house, and I hired Mr. Groovy (Joe) for a…read morefull rough-in. Joe is one of the best plumbers I have ever worked with. He takes everything into consideration: anticipated drywall and cement board, subfloor leveling, fixture locations. If something isn't perfect, he'll work until it is- for his own satisfaction. He is a plumbing wizard, and a good guy to have on a job site. His competent wife handles things behind the scenes, and it's rare to have such frequent, friendly, and value-added communication. When I brought up the sales tax exemption for capital improvements (which is something few people know about), Kelly took it upon herself to call friends and the actual government to clarify the requirements and establish the proper paperwork. With other bids, I stated I would be providing the fixtures, but other bids came in offering their preferred fixtures plus sales tax. You'd think a one-man operation would slow things down, but what I experienced was a plumber who managed every aspect with a critical eye, versus relying on less experienced subs rushing through a job. I still don't know how he managed to perfectly set a 66" bathtub and a 90 lb slate shower base by himself, but Joe is a gentle giant who knows it all when it comes to plumbing. He works independently, and offered suggestions and tips I hadn't considered. He also listens to cool music and carried some heavy things for me after I twisted an ankle without blinking an eye (I'm not proud). Although plumbing isn't the sexiest job out there, once you see how much work he puts in, you'll understand that you're receiving platinum service for what is very reasonable pricing. I received nearly a dozen proposals for a comprehensive and annoying job, and Joe's was the one that included all the details of the work involved, while others focused on upselling fixtures and completely neglecting components of the job. As long as he'll work with me, I won't hire another plumber in OBX.

Best plumber around! Quick to respond (he is not on island time- and he shows up when he says he…read morewill!), honest, fair, and nice! We use him for our business and residential property, and have never had a bad experience. Can't recommend Mr. Groovy more!

I contacted AirHandlers as a result of my one-year old Trane heat-pump failing to provide heat…read moreduring the recent cold spell. Although they were booked for the day, they said they would try to get a technician to my home within a few hours to diagnose the issue. Within 30-minutes, I received a text message from them indicating that Anthony, their technician, was on the way. A short time later Anthony arrived and got right to work at diagnosing the problem. After testing my outside unit and thermostat, Anthony identified the issue as a compressor failure on my heat pump. Fortunately, since this unit was only fourteen months old, the compressor was under warranty and a replacement part was available at no cost, although I would have to pay for the labor to install it. About thirty-minutes following the service call I received an email providing me with a written estimate of the cost to install the compressor. The estimate seemed to be a bit excessive to me so I called to discuss it with them. Upon doing so I was told that the estimates they provide are based on the "worse-case scenario," and that the actual cost would most likely be significantly less. They explained that their estimate assumed I would need the system's full capacity of new refrigerant, but most likely that the refrigerant in my system could be drained, saved, and then reinstalled once the compressor was replaced. That alone made the cost about $700 less than the estimate, and that made a lot of sense to me. Accordingly, I accepted their estimate and scheduled a service call to install the new compressor once it arrived two days later. When the date of installation arrived, I received a text-notification at 9AM that Chris from AirHandlers was on the way and would arrive within 30-minutes. A short time later, Chris arrived and got strait to work. The entire process to install the replacement compressor took about two hours. Following installation, Chris did a thorough check of the system to ensure everything was working within the system's specifications, and he provided me with a copy of the detailed report. Chris, who has extensive experience in HVAC systems of over 20-years, also provided me with some recommendations to improve my system's performance further by modifying duct work to increase air flow. Based on his experienced recommendations, I will be contracting AirHandlers in the very near future to perform this work. Following the work they performed, I received a bill by e-mail a few days later. The final bill was within the estimate they provided, and because the work did not require any additional refrigerant, it was substantially less--exactly as they had told me. I am very impressed with the technical competence, timely response to my needs, and the friendly and professional customer service they provided. In addition, they offer an annual service plan that is a great value, which I intend to purchase in January. I highly recommend AirHandlers to anyone in need of HVAC services. A+++

Air Handler OBX did a great job when we experienced an emergency. They were prompt in responding…read moreand quickly assessed the problem, ordered the part and returned to complete the repair.