I've been a client of Unknot You for a few years now. Professional, consistent, helpful and…read morepersonable are just a few a ways I can describe my experience here. They do not "pet" you they truly find the knots or areas of places you need worked on the most. Hugo and Ewa are magical and knowledgeable and will be able to help you with any soreness, tightness or pain you have. Beautiful facility and great location!

WOW to say Hugo and Dr Ewa are incredible would be a vast understatement .... I suffer from endo…read moreand had a horse roll on me in middle school (many moons ago). Needless to say I have some chronic pain.... Hugo and Ewa have truly helped me get my life back. Hugo is the ONLY massage therapist who has helped my shoulder become mobile again. Ewa is also always working some new miracle with my hips and helping my severe pelvic pain. These two are incredible. I can't go anywhere else because these 2 are just *that * good p

My husband got me a gift card for The Spa at Grandover and I was finally able to utilize it. I…read morebooked an Arctic Berry Illuminating Facial online through the Grandover website. It was super easy to book and find something that worked for my availability. The hotel was absolutely gorgeous! Pro tip: you don't have to arrive right when your appointment is. You can arrive earlier if you want to use other areas of the spa. I wish I knew this ahead of time because the pool looked nice. If you don't have time to utilize these facilities, make sure you arrive at least 20 minutes early for your appointment. Parking was easy, but the spa felt like it was located deep into the hotel so there was at least a few minutes of walking. The person working the front desk was really nice and walked me to the locker room to change. After changing, I went over to the waiting room to wait for my esthetician, Angela. She picked me up from the waiting room a few minutes later and explained the process and asked if I had any problems areas. She was very attentive and described the process going on throughout the facial. It was very relaxing! The 80 minute facial flew by. When it was done, I went back to the locker room to change and get my bag. I then headed to the spa front desk to check out. I had to put a credit card down for the facial, but they reimbursed me after my facial and let me use my gift card. It was a pretty easy process. Overall, I enjoyed my experience at the spa. I would love them to add more types of facials - like dermaplaning. I hope to come back here in the future!

A friend purchased a massage at the spa as a gift for me. 10/10 recommend. Plush robes to change…read moreinto, steam and sauna rooms to visit before or after, and a relaxation room to spend some time in if you're not quite ready to leave yet. My masseuse let me customize my Swedish massage to hit all the knots that needed untangling. This is exactly what a spa should be like.

I recently had 2 sessions and I couldn't be happier with the experience! She was incredibly…read morethorough in explaining her approach to deep tissue massage, taking the time to walk me through her thought process and how it would address my specific areas of concern. Kimmy made sure I was comfortable and well-supported the entire time, even paying close attention to my breathing so I could fully relax. Her focus and dedication really set her apart--she's worth every penny. I would highly recommend her to friends, family, and anyone looking for a truly attentive and thoughtful massage therapist. I have been going for massages for 5 years and in the past it's quite challenging to find someone that can meet the the me given my busy work schedule. This location has great hours on nights and weekends!

Adriana was amazing, informative, and very professional. Also, she is an Certified Personal Trainer…read moreand knew what by body needed. Highly recommend. Best massage ever! Will definitely be a regular customer

I had an appointment with KINYA JOHNSON to get my hair braided for March 27 that she cancelled…read morestating her kids were sick. She was originally really accommodating she offered to reschedule or refund me & I chose to reschedule for April 9,2021 at 2:00. At 1:40 she messaged me on FB and asked if I could come at 2:30pm. Which I responded "Ok" and she viewed that message. I get to the shop at 2:30pm with my children and mother we go in and I see no one so I walk to the back where I see a stylist washing someone's here and asked is KINYA here? They stated she was not here TODAY. Which tells me ok I have the right location maybe she just isn't here yet. I go to my car sit there for an hr messaging Kinya with no response. I can see she got the messages but isn't responding. I leave at about 3:30pm and sent her a message to just refund me my deposit. She messages me the next day stating I didn't show up . WHAT??? I showed up she was not there and now she has stolen my money and scammed me. Do not go here they have scammers at this salon.

I received a Custom Skin Treatment from Sidney and it was absolutely amazing. She had a clean and…read moreinviting atmosphere, was very kind and attentive, took into account what I wanted, and communicated the process. I will definitely be going back.

Hey there, I have been going to Smooch for awhile now but today I had my first ever head spa…read moretreatment...Ryan did an amazing job, he explained everything that would be done throughout the treatment, he was very professional, he was not too rough and did everything to make me feel relaxed...After the treatment was done he even took a little extra time to dry and style my hair. I give him a 10 out of 10 and will definitely be going back to see him again...

I had my first encounter at Smooch and boy was I super impressed!!! First, the decor is absolutely…read morebeautiful and has a very peaceful feel to it. The pale pinks and white colors really help you feel at ease. The office smells amazing, it is super clean and every staff member I encountered were all super kind and accommodating. They were playing Christian music, which I personally enjoy. The owner is a beautiful, kind and loving Christian woman. I feel strongly that a business owner and the people they choose to hire absolutely makes or breaks a business. This lady has chosen wisely and will absolutely continue to have much success at this treasure of a business. Leslie did my 60 min massage, and I can honestly say it was one of the best I've ever had! She did a deep tissue massage but unlike other massage therapists, she didn't leave me hurting afterwards. The perfect combination of deep tissue work and a relaxing massage. I absolutely recommend this spa and will be telling my friends and family to try it out for their many services! They also sell lots of high quality skin care products as well as make up. They are located inside a business park that is off the main road so they aren't easily visible but there is a sign at the main road (Randolph).

I went here over a year ago to prep for my wedding and I had an amazing experience. But this time,…read moreover a year later it was lack luster. They were nice and the prices were average for nails and they even offered me a drink. But the place was dirty. The pedicure trays were not wiped (where you place drinks or wallet when getting a pedicure), the bathroom needed cleaning. The manicure areas were not wiped down and full of nail dust, and a lot of their products look old (you can tell when polish settles after a while... it just doesn't look cared for dusted or shaken (the bottles) to make the space look clean and crisp. ) I got a deluxe pedicure for $35, he only used one stone per leg when before two were used. He only massaged one foot and it was minimal. He focused on massaging my legs more than my feet (which to me is strange. It's a pedicure the focus should be on the feet. My feet are sore (which is why I went for a pedi) and I felt like I missed out. He did periodically check in with me to see if I liked something. But he didn't carry on any conversation or any type of friendliness or customer service. I got just a basic manicure and the hand massage lasted about 30s per hand. My nails look nice but again.... Also, The other technician heated up food that had a strong odor and ate it at her station. I couldn't even smell my lavender pedicure. It was hard to relax with the smell. I just feel like there should be a clean atmosphere and a level of professionalism when running a business. Any business. And when running a business that offers direct contact with the clients body there should be communicative customer service. For example, ask the client, "would you like your massage focused more on your feet, legs, or equal time with both?" When prepping for a pedicure. I don't think I'm asking too much. But hey... I'm just a paying customer.

I'm very disappointed with my manicure…read more I tried Fantasy Nails based on a recommendation from someone else but I wish I hadn't. I went in on Tuesday to get a manicure with gel polish. by Saturday the gel polish on several of my nails began to peel away from the top of the nails. Gel polish is suppose to last 2-3 weeks. Plus, I wasn't entirely happy with how my nails were filed. I did not notice until I left the shop that one of my nails was filed at an angle instead of straight across and the manicurist did not apply the polish all the way up to the top of the nail leaving a lot of space between the cuticle and the polish. I will be going else where next time.

This has by far been my favorite nail salon due mostly to the staff! They are so nice and they…read morealways make me laugh! Have always gotten great service here.

Called to make an appointment. I was told that everyone was busy. evidently, they do not want new…read morecustomers. Will never bother them again