They closed their doors and have my money. They sold a lifetime guarantee and now I am out because their is no one to honor the replacement dentures. My dentist is not at fault and is a victim has well since he hasn't been paid for his last surgeries. He also has patients that paid renew and have not started the treatment plan. read more

Like a childhood nightmare. They took my teeth and went out of business. No tooth fairy here! I just paid Aspen Dental $10,000 for a bottom arch after I paid Renew $19,500 for upper and lower arches. Renew's surgical work was Sub-standard and left me with no resources. I cannot eat solid food. Also- the surgeon was mad that I said something rude to 'his' office staff so he pulled off his mask (during Covid) while I was sitting in a dental chair with armrests, he yelled at me- I could feel his breath. Then he slapped my cheek and warned me against insulting his staff. It' documented on BBB site. read more

I was pretty until the folks at this Renew got to me. The teeth don't fit. I can't eat in public at all- ever again. Then they shut down and my lifetime warranty is useless. I wish an attorney would take action. I believe class action is in order. read more

This office closed before finish my implants and took my $21,000 and now I can't get a hold of anyone to finish the Job and I pay 485 a month for nothing. Unbelieveable that people can do this pull out your teeth and leave you with no real way to eat I've lost 30 lbs and my temporay teeth they gave me don't stay in. read more

DO NOT BUY YOUR IMPLANTS FROM RENEW. THEIR LIFETIME GUARANTEE IS B.S. IT SAY NOTHING AT ALL ABOUT CAPS. I WENT IN AND WAS CHARGED $50.00 FOR EACH CAP IN ORDER FOR THEM TO FIT BETTER. IN MY STAE OF SHOCK THE DR. TOLD ME I COULD GO DOWN THE STRETT AND PAY $100.00. I PUT IN A COMPLAINT TO BBB AND THIS IS THEIR RESPONSE. Hi, I apologize for any confusion regarding our Lifetime Guarantee. I understand it may not have been as clear as you'd like. While you've previously received cap replacements at no charge, there is actually a fee associated with these changes, along with specific stipulations. Our Lifetime Guarantee only covers the implants and dentures. I'm sorry for any misunderstanding this may have caused, and I appreciate your understanding. Thank you. read more

If I could do it all over again I would not have gone here! They wanted all of the money up front and now don't even care to finish the job. It's been almost a year and I still have not seen any implants. They have canceled my second surgery 3 times . All they have accomplished is pulling out my teeth and putting the bottom posts in. Still waiting for my top post to be put in. They gave me dentures but they are a terrible fit. I think they ripped me off. I gave them all the money and I don't know when they are going to keep up their end of the deal read more

I have a 38 year old Autistic son. Because of all the medications he needed to take, it destroyed his teeth. We were finally able to beg, borrow and steal thousands of dollars to have my son have his beautiful smile back. He had the remaining teeth removed. the bottom implants in , went back for his upper impressions for the implants and low and behold they closed down the office. Without a word. We are now in the mist of having our thousands of $$$$$$ missing along with no teeth. HOW DO YOU DO THIS TO PEOPLE. I WOULD SAY NEVER USE THEM. YOU COULD BE NEXT.!!!!!!!!!! read more

I had dentures and implants put in by this company ever since I've had them. I had an implant fail. Have to keep replacing caps at least twice a year. i've had my teeth crack, dozens of times even had the top teeth replaced and now they are cracked again after they said they wouldn't Keep cracking and they said they would call me about doing a reline to build up the area that has no implant and have received no calls now that they have switched hands They are not honoring the lifetime warranty They guarantee after all this time now I have to pay out-of-pocket to have my teeth fixed. read more

Do NOT go to this Colorado Springs location for your dentures or implants - it was the worst experience we have ever had with a company. My husband was yelled and sworn at while he was being given shots in his mouth and was treated rudely several times when on the phone or in person attempting to set up follow-up visits during the very long process of getting his dentures and implants. Making an appointment for aftercare is impossible. We have tried to call multiple times and have left messages - no one returns the call OR it is an automated message that texts you and says they will call 'in ten minutes' but no one calls. These people should be turned in to the Better Business Bureau. I do want to clarify that this is ONLY for the Colorado Springs location. We are currently working with another location to see if they are able to honor the warranty and provide my husband with some post-surgery service (i.e. replacement of his posts.) But seriously - do NOT get involved with these people - you will be sorry!! read more

Don't do it. Everything on the commercials & what you are told at your consult is NOT true. My dentures never fit right & the dentist just kept pushing harder & harder trying to make it snap. Then told me to just try it for awhile. It still doesn't fit. I can't eat anything anymore....no chips, salads or even a candy bar! read more

Refused to see me as a patient saying I was to fat. I know people much larger than myself who have had the same things I need done. I have other dentist who have no problem treating me. That's fine I'll take the $$$$$$ I have saved somewhere people don't act like stuck up snobs! Horrible people. Ugly office. Their prices are ridiculous. I wouldn't waste a dime at this place. Only good thing I can say is they have easy parking and the lady at the front desk was very polite. I knew I should have listened to the people who told me not to go. read more

I was dupped. I cannot bite into a steak, i cannot bite into anything. Dr.Zimmerman did not show the day of the procedure so the tech extracted my teeth. The stitches were poorly done. Everyone saw blood was dripping out of my mouth and they let me go anyway. I ended up at the emergency room. 6,000 dollars no insurance. I was choking on the blood, there was no number to call in case of an emergency. My next appointment i complained in a loud voice about the denist not being there. He came into the room and acted amazed i would stay such a thing. He blamed it on the sedation for my memory loss. I repeated every conversation that was going on during the procedure. Dr. Zimmerman left the practice shortly after. Buyer beware. read more

I had surgery and they suck... I got bone infection that blew up and went into my throut and neck i spent a totall of 12 day's in hospital and 9 week's of antibiotics. Now I have a implant that has failed more than a week ago. Still waiting for the doctor to call me. Lawyer ready to take my case for the malpractice suite. I Will be posting this on all of my meada . read more

Renew is CRAZY expensive. They want to remove both top and bottom teeth. They don't except insurance nor are they a dentist for follow up care. These procedures are upwards of $18,000. I don't find that affordable. If you want this done check with your dentist first. There are other more affordable insurable a Options. read more

I am so happy with my Renew 1-day dentures and like you say it did change my life. I am engaged to a very nice woman I went to High School with and it just seems people are a whole lot friendlier since I finished the procedure. I will never be able to thank you enough for my renewed life! read more

The people in this place are the bomb. They are with you for every step of the way. They call to make sure you are doing okay and are there if you need them right away. If you need dentures this is the way I would recommend you go. read more

I had my implants done by Dr. Zimmerman as well. I did not get to see him prior to or post surgery. My implants were not placed according to what was shown to me prior to surgery. But challenging Dr. Zimmerman for an answer was frowned upon. He messed up so many people. But the powers in charge at Renew still have not learned their lesson first time around. It takes a specialist to perform these surgeries. And they hired another regular dentist to do the job. No complaints about the staff; I was very happy with the staff. But don't get your implants done here. Save your hard earned dollars a little longer and see a professional. May I suggest Dr. Renehan in CS. He is the one who is stuck, correcting Dr. Zimmerman's screwups .... and there are many. The pain and suffering I and many fellow patients had to go through and will have to go through for the rest of our lives is incomprehensible. Shame on Dr. Zimmerman and shame on Renew for continuing this practice. read more