Their response is below when I simply tried to understabnd the cost to upholster. Me: "I don't…read moreunderstand the math. If you assume an upholstery person gets paid $50/hr. ($100k per year full time) that's over 30 hours to reupholster a piece. Who would do that when they can buy a new piece for the same or less and get it now." Who would do business with people who talk like this! The comparison pieces were Ethan Allen, not Wayfair - that's a lie. I'd be afraid they could get violent at a simple concern during your experience...wow! "Hi Russell, Your two responding emails confirmed that you are trying to save money and have zero experience in investing in the quality custom services that SGMD Upholstery can provide. And that's okay! Some people have no idea that buying Wayfair is cheaper than getting something upholstered. To answer your question: ALL of our clients eagerly commission us to upholster their furniture, and we will not entertain your need to "understand the math". Please do not respond to this email."

Great customer service, excellent job and done in one day the headliner in my Endeavor. I will…read morereturn if I have any other upholstery issues. I will be recommending this company to family and friends.

The one star reviews calling out unprofessionalism are spot on. Jason pulled through a stop sign in…read morehis box truck and cut me off, flipped me off, and laughed at me as he drove away, even though I and the other car in the road coming the other way both had to slam on our brakes to avoid hitting him. I got the number on the side of the truck to report unsafe driving and pulled over to call, not knowing the owner of the company was the one driving. I barely got out the words "one of your trucks-" when he started yelling and cursing at me saying "That was me, douchebag! What do you want, douchebag?" I tried submitting a complaint to Weathersby Guild in Atlanta and they never got back to me. I feel like posting publicly about this incident is the only path left to try and have this flagrant disregard for safe driving addressed. I can't speak to the quality of the actual repairs, but with how he drives I expect those damaged items, claims of fraud, and additional repairs/up charges mentioned in other reviews to be a regular occurrence. Do not trust this man to transport anything you value, or to be professional/courteous if he doesn't get his way.

My dining room table was a mess -- see the photo. It had been used and abused for about 30 years…read more I put off getting it refinished because the quotes I got in Richmond were pricey AND most places said it would take months to have the work done. Enter Jason and his team. They not only did great work, they did it at a fair price and got the table back to me EARLIER than predicted. The whole process took less than a week. These guys are awesome.

i inherited a very old settee that was extremely outdated. I struggled with the option of just…read moretrashing the piece but the base was still in excellent condition after many years. With this being said I contacted Maritza. She worked with me in every aspect of having this piece brought back to life. She helped pick out the the material(type that would last/stain resistant, etc). I now receive so many compliments on this piece of furniture. It is one of my favorite pieces. I am so glad I decided to work with Maritza instead of simply trashing the piece and purchasing something new. Thanks Maritza!!!!!!

From the owner: -Formal Wear Alterations -Upholstery…read more-Rug Repair -Window Treatments -Pillows/cushions ...always willing to bring your custom projects to life.

I wanted to love this place so much because the work in the window is gorgeous! My pieces are fine…read morebut sadly they aren't a "do as I say shop". I hope you all have a better experience than I did. When a company says yes we will do "x" you kind of expect it. I'm not saying don't go there, I'm saying I was disappointed in my experience for the almost $3000 I spent. As far as my love for the pieces, eight of 10 stars. Do what they say, 5 of ten stars, price 6 of ten stars, responsiveness 2 of ten stars because my last communication was not acknowledged. Craftsmanship 9 of 10 stars.

I needed to reupholster my curved wingback chair and after suggestions from friends and family,…read moreWhetstone Upholstery & Interiors kept coming up with very positive reviews. When I brought the chair in, the owner was very honest and clear about what work would be done. She took her time to go through samples with me until we found one that I loved. Everything is taken care of in-house by employees that work by hand and very conscientiously. The work was done within 10 days which was half the time other businesses in the area estimated. I couldn't be happier by how it turned out. Well worth the money! I will be returning!

Apparently they don't need the work. I heard that he worked with down. I called and left message…read moreafter message, texted, emailed, contacted them via his webpage, and I heard nothing. This went on for some time. I finally connected with him once. He was on his boat. He promised to get back to me with more information. I never heard from him again. Don't bother. He doesn't.

Asked to see if they could help me out with something a few weeks back, but they ignored my email…read more So I suppose they only handle large projects, and are too busy to respond.