Fantastic customer service and FAST! So glad I found this place! I bought 2 champagne flutes and…read morethey texted proof to me and ready the next day!! Will definitely be going back

Very professional and easy to work with. They helped us with the design and guided us through the…read moreprocess. Very responsive and timely and they made our gift so special. Wonderful to work with. I recommend them highly. They have walk ins available as well.

I used this business MANY couches ago! When the back frame of a couch was broken in half which…read moreincluded the fabric being torn--Ron repaired it incredibly well and the fabric stitching back together was incredible. This work was done in 2001 and I have kept the invoice 25 years "just in case" I needed his work again. So far, I have not needed to call him--but I can attest when the couch went to another home--it is still in very good condition! Thank you for being wonderful with furniture. Tracey Clock

I used RB's Furniture Repair a few months ago to repair an antique chair I inherited from my…read moregrandmother. Ron did a fabulous job making my grandmothers chair look like brand new! His customer service skills were amazing and I was so happy with his quality of work. I would definitely recommend him for any furniture repair needs you have!

Movers damaged 3 of my solid cherry dining room chairs from 1956. Renew Home Furnishings brought…read morethem back to life and are now happily living around the dining room table.

We communicated our wants and got a quote via email. We dropped off an old writing desk that had…read moresome damage and needed refinishing. The guy there is awesome and is passionate about his work! We talked about options, etc. The desk was ready on time. The quote did not move and it was ready in the time period they told us! This kind of work is hard to find someone that does it well. We have several other pieces that we plan to take to them! Definitely use them if you have a piece that you want to look like new again!

Our experience with this company was initially good. We got a quote for our job and submitted a PO…read more This was in April. A few weeks later, in mid-May, we followed back up to see when our order would be shipping. We were then told that they were backed up and could sent a partial shipment, with the balance to ship in mid-June. We accepted this new lead time. We received about half of our order, but were invoiced for the entirety of it. We paid. Mid-June comes and we send a follow up email to see when the balance will ship. It's ignored so we send 2 more emails a few days a part. Finally, on 6/24 Emma responds that she'll have an update by end of day. That's the last we've heard from them in the almost 3 weeks since and we still haven't received the rest of order that has been paid for. We've sent 4 more follow up emails and have called around 10 times. No one has ever answered the phone at any of the extensions, and all voicemail boxes are full. Emma, Aaron, Chris, Kit, and the general quotes email are all copied on our requests for updates. None have responded. Cannot recommend this business less.

My husband has always wanted to a waffle maker with his initials engraved on the machine so I…read moredecided to gift him this for Christmas. I must have called at least 10 places and only Laser Engraving Pros said they could manage the task. It was a last minute call five days before Christmas and they said I had to bring it in immediately for a chance of having it completed by 12/22. I got it in the next day and Chris came to talk to me to see if the waffle machines could handle the task. Bottom line is, Chris did not know if the waffle maker would be able to handle the laser, but we were both willing to take a risk. Not only did Chris work his magic, but he did it in under 24 hours! It was a Christmas miracle! I am so grateful for Chris, Melissa, and the Laser Engraving Pros team for making this happen! They did such a wonderful job and my husband loved his gift.

I can't say enough great things about Jonathan and his team. They took my old sad, but (mostly)…read morewell-made furniture and made it look better than it did when I first purchased it. Their attention to detail is outstanding and their focus is on your project once it's in their shop. They asked me questions I hadn't even considered. Even their crew who picked up and delivered my furniture was a delight to work with. I feel like I have a new friend in Jonathan! This local business is outstanding!

I, Oh! so appreciate the entire crew at Unsprung Upholstery Sarah, Jonathan(owner), and the young…read morefellow who did the work. I needed my family room sofa, loveseat, and club chair cushions re-stuffed a total of 12 cushions. Unsprung came through in a professional, considerate, and extremely timely manner! They listen and care and it shows. They understood that our primary living space could not be days without proper seating. I scheduled an appt. for consultation. We confirmed that they had all of the materials in stock, and due to our close proximity, I was able to consistently deliver a couple of cushions at a time for replacement and once those were completed, I would deliver more. They started the job on Tuesday 18th and the job was completed on Thursday 20th @ 2pm. I highly recommend them.

Horrible service! Waited to be helped and was completely ignored and skipped. Don't recommend this…read moreplace!

Awesome guy. Spoke with him today to get a quote, he informed me he was in Richmond and couldn't…read moreengrave the items I needed anyway. I was so impressed when he took time out of his busy day to help me find someone in my area that would engrave what I needed. Long story short, Awesome customer service. His kindness really made my day.

The craftsmanship is extraordinary. They repaired furniture that was damaged by the movers and did…read moreadditional work on some bar stools. If you didn't know there was damage I would dare say you wouldn't be able to tell. We will return (if we need to , but hopefully not.)

Five stars aren't enough! I want to give them ALL THE STARS!…read more One of my dogs aggressively chewed my coffee table, which happened to be my very most favorite piece of furniture. I have been hemming and hawing about it's repair for (literally) years, not sure who would be up for the challenge and who I could trust with the task. The finished product FAR exceeded any expectations that I had - one would never even know that the table had to be cut down and the edges refinished. I truly can't say enough positive things about their work.

I wanted to love this place so much because the work in the window is gorgeous! My pieces are fine…read morebut sadly they aren't a "do as I say shop". I hope you all have a better experience than I did. When a company says yes we will do "x" you kind of expect it. I'm not saying don't go there, I'm saying I was disappointed in my experience for the almost $3000 I spent. As far as my love for the pieces, eight of 10 stars. Do what they say, 5 of ten stars, price 6 of ten stars, responsiveness 2 of ten stars because my last communication was not acknowledged. Craftsmanship 9 of 10 stars.

I needed to reupholster my curved wingback chair and after suggestions from friends and family,…read moreWhetstone Upholstery & Interiors kept coming up with very positive reviews. When I brought the chair in, the owner was very honest and clear about what work would be done. She took her time to go through samples with me until we found one that I loved. Everything is taken care of in-house by employees that work by hand and very conscientiously. The work was done within 10 days which was half the time other businesses in the area estimated. I couldn't be happier by how it turned out. Well worth the money! I will be returning!