SCAMMERS -- AVOID AT ALL COSTS. If I could leave zero stars,…read moreI would. This company approached our home claiming we needed a new roof, offering free inspections/estimates and help navigating the insurance process. After a storm caused leaks inside, we contacted them. We specifically asked for the rep who first approached us, but instead Russ Owen showed up, claiming to be the manager and offering to "help" us better with the insurance (first red flag). They said interior damage was outside their scope but assured us it would be included in the claim. Once the claim was approved, they started demanding upfront payment, saying they couldn't afford materials otherwise (second red flag). Thankfully, our insurance only released part of the funds until completion. It took a month after they received the first checks before I could even choose shingles. Another month later, they said those shingles weren't available and gave me only two alternate options. I chose one, but yet another month passed, and the wrong color shingles were delivered. When I asked why, I was told, "Sorry, I'll find out who made the mistake." At that point, I allowed them to install the wrong ones -- rain was still leaking into the house and I needed the roof done. Side note: the interior damage was never included in the original claim, and when we asked about it, they claimed to know nothing and said Russ no longer worked for them -- something they never communicated to us. Russ's name wasn't even on our paperwork, meaning he never actually helped file the claim. At this point, I started looking into their reviews and background -- which I should've done earlier. What I found was deeply concerning. When they began the job, they said it would take one day -- except the turret section of our roof (cone-shaped), which would need its own day due to the steep grade. I later found out the turret should have been done first to properly integrate with the rest of the roof. A week passed before they came back to finish the turret. It had rained by then -- and the leaks continued. They finally "finished" the roof, and then a random guy showed up unannounced to collect the rest of the payment. We hadn't received the final insurance check, so he left empty-handed. Days later, another man came by to "see what the problem was." This turned out to be Cody Wiley. He looked at the roof, then returned a few days later with someone who looked like a high schooler to "fix the leak." When done, he pressured my husband for payment. We told them we would pay after an independent inspection confirmed the work was done properly. Cody became hostile, saying he had fallen off the ladder "trying to help us out" and couldn't get paid because we wouldn't pay. He then called his boss, Dakota Byrd, who began threatening a lien on our home and said he would sue us because he couldn't pay his workers. Cody also admitted that the crew who worked on our house had since been let go for doing such poor work and leaving trash all over the roof -- places that couldn't be seen from the ground. We then had the independent inspection done. The report was damning: Nails overdriven into shingles Step flashing missing in required areas Step and apron flashing left exposed with no counter flashing Drip edge missing on cone roof Shingles improperly installed on cone -- butt joints overlapping Ridge vent installed but not cut open Evidence of heavy foot traffic damaging multiple areas Their "fix" to our leak? Cody sprayed bright yellow foam over a hand-sized hole and covered it with raw, untreated wood. This section of our new roof now has exposed foam visible from the ground. While fascia and soffit were "not in their scope," they never informed us they were rotting or waterlogged -- meaning they installed a new roof over decaying wood. I regret ever trusting this company. They're unprofessional, dishonest, and their work doesn't meet basic standards. The constant lies, disappearing reps, unskilled labor, and aggressive payment demands (before completion or inspection) are clear signs of a shady operation. Do your research. Get an independent inspector. And stay far, far away from this company.

they approached my husband with drone to show damage to roof and 4-6 was to fix. insurance agreed,…read morethey were paid, then they put us off with promises and delays from march till December. only after I got a lawyer and filled criminal charges did I finally get a roof on and the ceiling fixed Cant give 0 stars so 1 will have to do

I would give Sun Solar Memphis 0 Stars if that were an option. Robert Lofton and John Monahan, who…read moreRobert referred me to as his installer, of Sun Solar Jonesboro, collected $ 8000.00 as a deposit to install a solar system on our house. More than 2.5 months later, they had not even gotten a permit from Bartlett. I informed them that I would not be going forward with the project and requested a refund. To this date, I have received nothing back. They claimed to have experienced installers but later said they were afraid to get on our roof. They wanted to use some roofing guys who had never installed solar panels. Beware folks.

From the owner: Sun Solar Memphis provides solar panels to residential and commercial properties in the Memphis, TN…read morearea.

arrived for the job earlier than promised. used truck bed…read moreon lift to get debris down - hauled out over 6 tons of debris and old shingles - used top quality materials, labor was diligent and quick they were in and out in 4 days they covered all the plants and outdoor furniture with tarps covered attic completely with tarps and hauled out debris that came through the cracks installed 2 solar fans and full length ridge vent - reinstalled over a trouble spot left the job looking like it was before they came excellent work there's a reason they get top ratings only casualty was the lettuce plant

In Memphis, this franchise or group, does a great job! I have had them solve two different…read moredifficult leaks that my prior roofer had no interest in dealing with since they were small projects. Excellent got it done. You pay for the service; they are not low cost providers in my opinion, but worth it. I am now asking them to quote a replacement roof. Then, I'll really know if they are high priced or not. But, regardless, if you have a leak - - - call Excellent in Memphis.

Spencer and his team did an amazing job with every request i had. They hung 3 ceiling fans, mounted…read more4 TVs and installed a state of the art surveillance system all around my newly purchased home. Everything was clean and professional and installed to my standards. Will definitely recommend them to anyone!

Update: DON'T CHOOSE PROMOUNT! I had several issues, mostly regarding a returning a product I was…read morecharged for but wasn't needed, followed by several necessary texts and a video message calling me a 'douchebag,' 'childish' and 'unemployed' for trying to return a product I was told I would be getting a refund for initially. I did eventually get my refund, only after filing a complaint with the BBB and my credit card to pressure Spencer to make good on his agreement, but wanted to keep my review up for the personal attacks from Spencer trying to get this sorted out. Original review: I called for a TV install quote and spoke with the owner, Spencer. He gave me the install rate, which included the cost of cord concealers. I told him that I have my own, but asked if he could bring them along to see if they would work better for my set-up. The price I was quoted was a bit better than BestBuy's, so I went with them. I was told I would receive a follow-up email to confirm my appointment, but never did. Day of, they arrived about an hour late and didn't attempt to reach out beforehand. Spencer was not very friendly, though his younger assistant was actually very friendly. Part-way through, I see Spencer start putting in the cable concealers and I mentioned that I wanted to see they first. He got upset with me, saying it was part of the install, even though we had already discussed a different price without them. They finished the install and left, and I realized they left me a power cable. I checked my bill and they charged me an extra $25 for it. I called back, saying I had told them I didn't need the cable and asked for a return. I was told, "We don't do returns or refunds." I reiterated that I didn't need the cable, and he said he would refund me. Days passed, hadn't heard anything so I called back. He didn't answer. Called and texted several times over about two weeks, and keep being told he can refund me, or stop by to pick it up, then doesn't. At this point, I'm feeling strung along and called yesterday. I was told again that they, "Don't really do refunds," and their system isn't, "Isn't set up to refund money." This is absurd... Are they really telling me if they overcharge someone, they won't be refunded? I'm calling my credit card company and cancelling this payment. This company is owned and managed by someone that wants to scam you out of your money. Stick with a bigger company you can trust not to screw you over like BestBuy...

Professional sums up this business - courteous staff - excellent tint job on a difficult coupe - 3M…read morefilm - highly recommend and have had multiple cars done previously for reference.

My house has large West-facing windows and no trees. The Solar Tech people provided a quick…read moreresponse to make recommendations and estimate cost of the job. They arrived as scheduled and installed the window film. There is a noticeable difference in the temperature in these rooms now. I recommend Solar Tech!