Was referred by my husband who received such superb service all the way around. Truly from the…read moresuper friendly front desk staff, to the professional nurses performing laser treatments, this location is such a treat! My session today was top notch, easy and comfortable. Highly recommend!

Very friendly people, quick service. Knowledgeable staff. Offer different financing because it's…read morenot cheap. I used HSA funds though.

The momen t you walk in you are greeted by friendly and welcoming staff. The space is vibrant and…read morefresh! And filled with lots of thoughtfully curated items for purchase in their front store space: skin care items, fancy headbands, etc. It has a very upscale spa-like mood that makes you want to spend more time there! I visited for a touch up on laser hair removal and my mind was BLOWN away by their new machine. It had been a few years since my last session (at a different spot) and when they told me their technology doesn't hurt like the old machines. And they were right! It felt warm, but all that painful snapping/hot - nope! Sam, my technician was wonderful. She chatted me through the entire session and was extremely professional and friendly. I would return a million times over! Go!

I've always wanted to do laser hair removal but was pretty hesitant until I was educated by the…read moremanager Angie about their technology so I thought I would give it a try. I did a men's Brazilian and men's under arm laser hair removal. Gotta be honest, the Brazilian does sting but Sam (the esthetician) was patient and let me have a break if needed. The under arms was not painful and was ticklish if anything. Overall, this first experience wowed me and I will definitely come back for more laser hair removal and eventually other skin care services as well. Thank you for taking care of me!

Extremely Disappointed with Ideal Image Experience - Poor Communication & Unmet Expectations…read moreI went to Ideal Image for lip and cheek fillers, expecting a high standard of service and professionalism. I clearly communicated during my consultation that I had prior experience with fillers and even provided several reference photos showing my desired look. I was open about needing at least six syringes and was told this could be accommodated. Unfortunately, the entire experience turned out to be frustrating and disappointing. Despite discussing the "Russian Lip" technique and being told it could be done, the injector was clearly not trained in that method. On the day of service, I once again showed the provider what I wanted--and she ignored it. The results did not reflect the look I was going for at all. To make matters worse, when I addressed my concerns with the manager, she tried to upsell me on three more syringes of filler (another $2,000), rather than acknowledging the poor communication and mismanaged expectations from the start. If this advice had been shared during my consultation, I could've made an informed decision--but it was withheld until after I'd already paid and was in the chair. The woman who performed the injections came across as unpolished and inexperienced, and now I'm being told to return in two weeks to "get the rest of it done." That's unacceptable when I traveled here expecting professional results the first time. I have received filler treatments before -- including at Hingham Medical Aesthetics in Massachusetts and AFL Beauty Bar in Miami -- and those experiences were professional, comfortable, and aligned with my expectations. This was the first time I walked away bruised and emotionally shaken. The injector at your Grand Rapids location pinched, squeezed, and manipulated my lips and face in a way that was excessive, untrained, and painful. Please reference photos added. Pinch bruise on mouth and cheek. Instead of helping me feel confident and beautiful, this experience has left me feeling scammed and deeply unhappy with my appearance. I would not recommend this Ideal Image location to anyone serious about high-quality aesthetic care. I wish I had stayed with my trusted provider in Miami. The more I engage with Ideal Image, the more disappointed and disheartened I become. After reaching out to your corporate office, I was hoping for accountability or, at the very least, a sincere effort to understand and help. Instead, I was met with dismissiveness that bordered on gaslighting -- as if I was the problem, rather than a patient who deserved to be heard and respected. Even after I clearly communicated -- both during my consults and again on the day of service -- she ignored my requests and did what she wanted. What makes this worse is the shameful way I was minimized. To walk into a medical spa, speak up about your needs, show reference photos, explain your history with the treatment -- only to be ignored and handled carelessly -- is not just unprofessional, it is dehumanizing. When someone walks into a doctor's office or medical setting, they deserve to feel safe, listened to, and respected. Being minimized, overridden, and physically mishandled is not part of ethical care. It's unacceptable. I now realize why no one is allowed in the room with your injectors -- the practices I experienced would never stand up to professional scrutiny. At one point, I'm almost certain she hit bone in the back of my jaw. She was repeatedly yanking and pinching my cheeks and lips with no concern for my comfort. I now have bruising inside my mouth from how aggressively she handled me. That's not from a needle -- that's from rough treatment. On top of that, I had to consult with three different people at your office before my appointment. I gave each one the same, detailed information. So why even have consultations if they are completely disregarded? To add further disappointment: Ideal Image does not offer a veteran discount. For such a large company, it's disheartening to see such a lack of recognition or care for those who have served. This experience has been painful, physically and emotionally. I trusted your brand and hoped for professionalism. Instead, I left bruised, dismissed, and more hurt than helped. Ideal Image must do better -- because what happened to me is absolutely shameful.

They lie to you about touch-up pricing. Their "lifetime guarantee" is a certifiable scam. I will…read morejoin a class action lawsuit if it becomes available. I went in for a touch-up last week and when they said my total would be $435, my jaw dropped. That's more than four times what I was told it would cost when I signed the contract. The staff has always been excellent but the company is evil.

I had my first visit with the Skin Renewal Centre at Dermatology Assoc. this week. It was a great…read moreexperience. I found all the staff to be helpful, professional and informative. All my questions were answered and the services provided by Cara were excellent. As skin treatments involve time and consistency I am looking forward to future results and working with the staff at the Skin Renewal Centre.

Well it seems from the couple reviews, they haven't gotten any better in the last 4 years…read more I went to Dermatology Associates for a dr. appointment. I decided to pop into their Skin Renewal Center to see what they offered. I wish I had gotten the name of the woman who "helped" me. She saw me walk in, turned her back and when I was waiting at the counter she turned again and asked if someone was helping me. I laughed (thought she was joking) and said no. She asked with rolling her eyes, what i needed. I replied with "what do you offer here?" It was like pulling teeth. She made it abundantly clear I wasn't welcomed. She was condescending and mean. I'm a queer woman and I could sense that she really didn't want to deal with me. Well, I'm happy to take my money else where, and you should too. F her and F Skin Renewal Center. Girl, bye.

I cannot stop raving about the Bengtson Center! Not only is their facility beautiful, it's in a…read moregreat location. There's plenty of parking and the gals there are so warm and welcoming the moment you walk in the door. Making appointments is even a breeze. Everyone I've ever spoken to is knowledgeable and I appreciate that so much. Being put on hold for simple questions irks me and I never experience that here! Everyone is so great and is willing to answer any and all questions. The Bengtson Center also runs different specials every month which is great! I come here for my Botox treatments and see Lisa - she is incredible. She's very gentle and provides education before injecting so you understand everything about your treatment. She takes the time to understand what you're looking for and listens. Even if you're not exactly sure what you want, she makes recommendations of what she feels would be necessary which I totally appreciate. I recommend her to all my friends. My appointments are also usually quick! I can get in and out during a quick lunch. Super convenient!

I had an elective cosmetic procedure preformed by Dr Alfonso at the Bengtson Center. I could not be…read moremore impressed and I am absolutely thrilled with my results. From the initial phone call to schedule my consultation to my 2 week post op visit, I have been so well taken care of. Dr Alfonso was very attentive and addressed all my concerns and made me feel very comfortable and confident in the procedure. I was so well taken care of the day of my procedure and could not be more thankful to the amazing staff that made the day go so smoothly. I am absolutely elated with my results and I am so so grateful to Dr A. I would absolutely recommend BCAP and Dr Alfonso for anyone looking for a cosmetic procedure. I would be happy to answer any questions about my procedure - feel free to message me!

Friendly and whiter teeth in an hour Great location and…read morereasonable prices Would recommend

Great Advice Great Service…read moreGreat Results Will be coming back, again and again ! Thanks

A work friend referred Dr. HAMMOND! And when I say I am beyond satisfied, with my results breast…read morereduction. Dr. Hammond and his staff took very good care of me before, during and after. They helped me feel at ease the entire time!! Much needed and very much appreciated! Dr. Hammond and his TEAM also have a warm welcoming energy about them.. Everyone seem to always be in a great mood! Really easy to talk too!

I cannot say enough good things about Dr Van Pelt and her staff. I went into their office very…read morenervous and uncomfortable about what I was having done and everyone there helped make the process run smoothly. Dr Van Pelt was very forthcoming with information and I felt like I knew what was happening every step of the way. Surgery went great and recovery has been going well and what really has Stuck with me is how attentive and responsive Dr Van Pelt and her staff have been. I had some small concerns post op and every time I have called the office a nurse calls me back right away with direction! I have already referred some friends to Dr. Van Pelt and if I ever need another surgery in her field, I will for sure be back to her!

I'm amazed at how much better my face is looking after spending hundreds of dollars on prescription…read moreacne medication I found Clarity MD by Envy at American Laser. It wasn't that expensive (around $50) for the three needed products and it Works! I would encourage anyone with breakout problems to try Clarity MD because it works GREAT!

Terrible, horrible, no good, very bad. Their manager is a witch. They don't answer their phone…read morebecause so many people call to complain, you have to leave a message and they return your call. They screen them all. Their techs are not well trained. The music is blaring in the office all the time, and they are super expensive. Go somewhere else - like, anywhere else...

After having a bad massage somewhere else, I read the YELP review for VIP Mini Spa. Sofia was…read morewonderful and accomodating. She was very thourough, easily found all of my sore spots, and even found some knots I didn't know I had. I can always tell a good massage when I leave seeking water... in fear of the toxins floating in my body! I felt like a million bucks, and I will be back here again when I'm in GR! 5 STARS and worth every single one of them!

Walked today to have a pedicure done because I've been here a couple times before and she did…read morepretty good job on my feet I am a man who works hard all day and get bad Callus on my feet normally it's $50 flat rate is cheapest price on her pedicure from what she tells me...today out of no where after telling me to come on in she tells me it will be $70!!!!! Really!! $50 is starting out at top dollar as it is and throws another $20 on top because of callus removal!!!! Isn't that part of a pedicure!?!?!? Anyway so I called another place that got me in tomorrow for $30 including callus removal interesting!!! This place I'm going to will get my business and will get a $20 tip now because they don't rob people!!! I do not suggest this VIP mini spa and never will again!!! Good luck lady you be out of business fast doing business like that!!!!

I have received a very since coming to simply the Best aesthetics. I'm listened to when I have…read moreconcerns on my skin. I am given information with scientific background and knowledge of products and how to find me solutions. My skin since going here has been improving and I'm extremely happy with the services rendered. Highly recommend.

For the past two decades, I have been receiving Botox and fillers. Despite having lived in three…read moredifferent states, I have refused to see any other practitioner since being referred to Cathy at Simply The Best Aesthetics & Training Center. Cathy has years of experience in the field which is evident from her work. She is well-versed in the muscles of the face and takes the time to explain her recommended treatments. Additionally, she is accommodating of my travel schedule and fits me in whenever I show up to town, unexpectedly. What truly sets Cathy apart, however, is her wonderful personality. I truly enjoy my visits to her office and our conversations when we catch up with each other. I highly recommend Cathy and Simply the Best without hesitation - she truly is simply the best!