Had an alignment done, not all alignments are equal, and they did a great job. They also diagnosed…read moreother things that needed to be repaired.

Was traveling from Indy to Knoxville when a problem arose with my car. They were able to get me in…read moreand deliver excellent service at a reasonable price. Extremely p

Good knowledge, seemed overpriced. I was happy with their service, as they seemed to have good…read moreknowledge, but I felt like I was overcharged. I went somewhere else and paid significantly less.

They are horrible at keeping appointments!!! Waited 90 minutes for just an oil change and they…read morehadn't even looked at it!!!! The customer service people are not well trained and don't take good care of their customers. I will never go back.

Joe Hudson's team did a great job replacing my front bumper. The staff was friendly and responsive…read moreto my inquiries and the new bumper looks great. Due to unforeseen circumstances, it took 4 days longer than estimated to get my vehicle. Scotty arranged a rental car for me during this time and Joe Hudson covered the cost. I definitely recommend using them.

Do not take your vehicle to Joe Hudson Collision Center. I took my car there for repair after being…read moreback ended. I was given an estimated date of approximately 3 weeks. I was not able to pick it up until 10 days past the estimated date. The repairs were covered by insurance. I filed paperwork for some other minor body repair and told them I would pay for that out of pocket. I was not billed for it, but It was not done. They never communicated with me about the repairs or delay and charged the insurance double the estimate I was given. The written report of the work submitted to the insurance included work that was not done nor needed to be done. Also my car was returned to me dirty and looked as though the windows had been left down during a rain storm. The seats were soiled as though the repair person/s had been sitting in them with work/ soiled clothes. I would never recommend them or take my vehicle there again.

Fabulous service and Daniel is a man of integrity. They will give you a free estimate and not…read moreovercharge you if you don't need the service. Check this place out. Best in central Ky with great prices and phenomenal work from people with morals and integrity. Highly recommend, just the best!!

An Amazing place to purchase a vehicle. From sales to service, they stand behind their product. I…read morehad a small issue after I purchased my vehicle and they made it right and even delivered the car back to me in Frankfort. A stand up company with some truly nice folks. Thanks Wes, Mike and Dwayne

If I could give more than 5 stars I would. Specifically, to Wes and Hadley. I absolutely hate car…read moreshopping, but they made this experience a breeze. I am from South Carolina and buying my favorite SUV from out of state as I needed to upgrade from a car to an SUV to adapt to our growing family, 1 newly adopted son and our first two Grandbabies. They have answered any and every question, concern I have had with promptness. I have not been left in the dark about anything. if I asked a question and they didn't have a specific answer they let me know. IE: I asked did they know when it would be delivered, and they were very upfront and honest about they weren't sure several factors went into getting that date and they didn't want to tell me wrong. If and when I need to buy another car I will definitely reach out to Wes and Hadley again. Richmond Car and Truck Center you have two upstanding fantastic employees on your hands, and I hope they get the credit they deserve

Never take your car to this place, they charge high price and got nothing done. They work on my…read moreknock sensor and they don't even get it done, I still paid the full price.

Stopped in no appt. Hit curb and scoffed tire. Asked them to check it see what was needed. Said I…read morewas fine! Good honest service!

Don't recommend, the shop owner seems to never be there and the mechanics might be good at their…read morejobs but can't do work without the shop owner there since they were required to get his permission to do work. They didn't charge what they should have for the repair work but they also didn't fix my car after 5 months and I had to take to 2 additional mechanics. Maybe only use them for "Minor" repairs and definitely not for "Major" repairs.

So I accidentally put silicate based coolant in my car. Apparently, it is incompatible with my…read moreyear/make/model. This caused the thermostat to fail. A grey sludge came out - and this is to be expected (normally a head gasket but this was a chemical reaction) - Valvoline charges $100 for a radiator flush, and the thermostat at Advanced Auto was $56. Took it to this shop. They didn't touch it for multiple days as I called multiple times each day and the same story... "We haven't gotten to it yet." Then they call me and ask me what color the sludge is. Uhhh, don't you have the car? I leave a voicemail at about 5:00pm that day telling them to not touch the vehicle after quoting me $660. They told me their program on the computer calculates the time to replace and everything. I call my mechanic buddy the next city over (I would have just used him in the first place - but I couldn't get but maybe 1/4 mile at a time before it got too risky to drive at high temp.) - He uses the same programs they do - sends me a screenshot of the total time. 0.8 hours... so 45/50 minutes maybe? They wanted to charge me 4.5 hours labor. My mechanic said on the end high end and worse case scenario $400 is kind of the ceiling for this issue, tops. $250 pretty standard. I go to pick my key up this morning slightly after they open and they charge me a $50 diagnostic fee. For what? Every single time I called they said they had not been able to take a look yet (mind you this is 4:00pm the day before - right before they close). And if they took a look like they said... why did they call me to ask what color the sludge is? They never performed any diagnostics. Guy lied to me when I got there and said "I had it up on the lift and looked at it myself" - to find out what? That yup... sure looks like everything he said... that'll be $50. Doesn't matter anyways, they didn't look at the thing. Moral of the story folks, unless you realllllly badly want to get charged double, and charged for work that was never completed... don't go here. In fact, tell all your friends not to go here either. This is the 2nd time they've done me dirty as well. The first time I had an oil leak (perhaps it was my starter, one of those times) and after they "fixed" it, it was initially quoting me some insane amount like $800. So I laughed and asked to talk to a manager/owner. They called me back and said, "Ooops, I'm sorry I read that wrong, it was $400 not $800..." - wow, awfully difficult numbers to tell apart there eh? The numbers that don't look alike in any way/shape/form. Also... guess what? - still an oil leak. The issue was never resolved. Absolute trash ran business. Screwing people over is likely the only way they are staying afloat. I don't know how on earth they are keeping customers with these business practices, because they've sure lost my business, my friend's business, and my family's business.

Sparks Garage did some amazing work on my Jeep Compass. Service was amazing and very friendly. They…read morewere quick and very helpful. Totally recommend to anyone needing their car worked on.

Wow, I've never been so disappointed in my life. College student at EKU had a noice every time I…read morehit a bum, took it to Sparks and they told me it was right front axel, "fixed" it rode around later that week and the noise came back took it back in there again; then they told me was the Shock,had them "Fix" that problem. Same thing happened later that week noise came back, all and all they charged me $750 total to not fix the problem! Later took my car to Goodyear, said it was the sway bar a $90 fix! They completely fixed it, weeks later no noise.

they charged me $700 to chnage my front brakes an rotors on my 2018 Corolla in may an I've had…read moreproblems since with my breaks I took it back the next day cause it was shaking so bad when I tried to stop an they repaired a break line an charged me another $70. That was 3 months ago I finally took it to a reputable shop yesterday an they showed me my breaks have not been changed or my rotors, mechanic said no way they was replaced in the last yr evens. Said pads was metal to metal an rotors had chunks took out so he replaced my breaks an pads an had only charged me $600 but how sad I was charged basically $800 from Veracruz 3 months ago for break work they never did an my car was so unsafe to drive. I'm so dissapointed an hopefully can help others from among the same mistake. There's other reviews on Google saying the same things they had more problems when they picked their car up an ahd take it back to them to still have problems. They are not doing the work they are charging for. Shame shame

Avoid this corrupt place like the plague it is. Waste of so much money. They did things I did not…read moreask to have done and didn't do the things I needed to have done and everything they did do was wrong and just created more damage and work. I went back several times but they never get better. Worst garage in the nation I'm fairly sure.. certainly worst I've ever known of. Go literally anywhere else.

Awesome body shop, not only did they do a perfect job on repairing my truck but they were very…read moreprofessional and worked very hard with my insurance company to insure all my parts were genuine. I got a call from them almost everyday updating me on the progress AND my truck was detailed inside and out when i picked it up. Highly recommend !!!

Fast, professional and affordable repairs with excellent customer service. Dunn's staff was…read moreknowledgeable and treated us with respect. Highly recommend!