Dropped off my Caddy - within a hour we had the answer to our problems …read more And a few hours later we had our car back ' Fair price , fast service ! Thank You, J L Brouillard

I had brakes put on my Jeep there, and they did a great job. Very reasonably priced. I have been…read morelooking for a reliable auto service in Berea since I've moved here. I found out about ET's by doing a google search, and reading the reviews. I wasn't disappointed. I'll definitely use ET's when I need auto repair.

I've come in three times in the past year to get work done on two different cars. The front office…read morestaff, owner, and mechanics have all showed kindness and expertise. They care about their customers and the vehicles they drive. Will definitely keep coming back!!

I took my vehicle here on a recommendation. They had the vehicle for two weeks with no…read morecommunication. After a trip to the shop, and phone calls to them, they finally told me what was wrong, gave me a quote on what it would cost and how long it would take. That cost went up considerably and it took over three times as long as they said to get it finished. Others may have better experiences, but I will not recommend.

There are at least 3-4 other actual garages ranging from fair to good quality. Choose *any* other…read more This is a tow service masquerading as a garage. They'll certainly agree to do work on your vehicle, and charge you premium prices for replacing parts in the hope of moving your auto out of their bay, but even that will take interminably too long. A horrible place only slightly better than remaining stranded on the Interstate.

The father and son who own this shop are very greedy and stuck up. They over price on everything…read moreand get upset if you have someone else do the work instead of them cause you found a cheaper price. I would not recommend this place to anyone.

My son and his girlfriend had a warning light come up on their Ford Fusion on a trip from South…read moreCarolina to Southern Indiana. Sam's Pit Stop agreed to take a look at it and at least give them some good information regarding the meaning of the light. They were nice, informative and very friendly. I know my son was very grateful for their assistance.

Great value on repairs and parts. I have taken several different cars or trucks there since 2018,…read moreand Sam's has always done a great job for affordable prices. They are very friendly in the shop and do great work. I have NEVER had to go back to them to tweak or fix a job I already paid for. The one con here is they are kind of hard to get into, so if you need auto repair right away you may have to go somewhere else, but if you can hold off until they get you in, you will be very happy!

These guys are awesome…read more First, when I called I actually talked to a mechanic that was able to help me make some decisions. They were amazingly helpful. Second, they did a top-notch job on the repairs, which included replacing brake pads and rotors. When an additional problem was found they communicated it well and explained what needed to be done and exactly how much it would cost down to the penny. Third, they completed the repairs incredibly fast. They were able to get my car back on the road by close of business on Friday when I wasn't expecting it back until well after the weekend. The communication, knowledge, work, and service was nothing but top-notch professional. They have earned all of my vehicle work from this point forward. Highly recommended.

Diagnosed wrong and cost me 4000 dol, for a 200 fix. And truck was not fixed. Discovered they used…read morebad parts and installation was wrong. Would not refund.

I wish I could have left zero stars! I was just at my physical therapy appointment 2 doors down…read morefrom O'Reilly's Auto Parts store here in Berea. The employees, the clients/patients and I that were inside Commonwealth Hand Physical Therapy watched a person's van being towed away from O'Reilly's store. We noticed the very large parking area at their store with warning signs posted telling people that their vehicles would be towed away at their own expense if they were not a customer at their store. I understand that there are rules for a reason. I get that. As we watched the van being towed away, the owner of the van and her young granddaughter, who looked like she may have been about 10 or 11 years old, walked in the physical therapy business and looked very upset. I asked the grandmother if the van belonged to her and she told me that it did. There were no parking spots available at the physical therapy business so she had no place to park other than the parking lot at O'Reilly's. Upon further questioning from me, the grandmother told me that the van was their only vehicle and they had made plans to take their granddaughter to a Christian Youth Camp in Alabama. Now, the granddaughter may not be able to attend the youth camp because a lot of the money they were going to use to buy gas, food and lodging will now have to be spent to get their van back. I also want to mention that there was only one vehicle parked in O'Reilly's big parking lot. I took it upon myself to walk to O'Reilly's to speak to the manager to let him know that the little girl probably won't be able to attend camp now, due to her grandparents having to pay to get their vehicle back. I understand that there are rules for a reason. I get that but the lack of compassion from the manager was unbelievable! He was a real jerk! I could understand if their parking area was full but like I mentioned, there was only one vehicle parked in their big parking area. I told the manager that my son did a lot of business with them but he would definitely not be doing anymore business with them and that I would be sharing the incident with everyone that I know. I'm also going to contact O'Reilly's corporate office and share the incident with someone in a higher up position. I think the manager at the O'Reilly's here in Berea should be made to apologize to the grandmother, the granddaughter and should reimburse the grandparents for the cost of having to pay the towing company to be able to get their vehicle back. I think the manager's name was Dillion. He yelled it out to me as I was walking out the door. I don't know how people like Dillon can even sleep at night. Mitzi

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!