I think patients should be told that they might respond better if given expedited, up to date…read moremedicines at the dosages recommended and specialists care.

Dr Chandler is the best primary care physician I've ever had. She is genuinely concerned about my…read morehealthcare. She always explains results of any tests I take in layman's terms. She allows me to participate in my healthcare decisions. Totally awesome physician.

Dr. Varon was very attentive and listened to my health concerns. He also looked at my medical…read morerecords while I was there and discussed the various medications I've been taking. I have a follow up appointment in three months. I recommend Dr. Veron.

I called to schedule an appointment for a physical exam and was told I can't do it on the first…read morevisit. I need to schedule one visit first where the doctor schedules the exam on another visit so you will have to pay for multiple visits to get normal physical. I don't understand why you need 2-3 visits to get this simple thing.

I have recently been accepted into an internship programme that requires a skin TB test and a…read moretetanus shot within a month. Coming from a country where you walk into your family doctor's office and would be seen in 20 minutes, figuring out how to utilise my medical insurance was a challenge, but it was all worth it because I found Dr. Threewitt. She was extremely kind and informative, very good at giving information according to the patient's background--after I told her I took psychophysiology in college, she began talking about the quit-smoking drugs in a way that is more technically satisfying and therefore time consuming than I expected a hurried and busy American doctor would be willing to do. The staff was wonderful. As mentioned before, I am completely, actually PAINFULLY, ignorant of the American medical system. I was full of exceedingly strange questions and was dumbfounded when they were answered. Whenever the nurse returned, I'd ask the poor dear sweet girl about the forms, "what exactly are they asking me in this legally correct but logically contradictory sentence?" Never once did she frowned at me or threaten to kicked me out of the office. Bless her. Another thing that I found very wonderful is that the office was willing to work with my time line (the internship did not leave me months to wait for an available appointment).

I have been a patient of Dr. Threewitt for around 10 years. Allow me to begin by saying, I am low…read moreincome and instead of paying for insurance through my company, I would easily qualify for Obamacare or other assisted insurance programs, but I REFUSE because I am too afraid of losing Dr. Threewitt as a doctor. Over the 10 years, she has been nothing but helpful, informative and always willing to sit and explain things to me in detail or answer any questions I have! She has always referred me to the right doctors, if a specialist is needed, and they've always been great referrals; I trust her COMPLETELY with my health and body. To address the person who accused her of being a pill pusher- I realize that review was posted back in 2011, but even back then, that comment is so far from the truth! I was diagnosed with a pinched nerve and fairly severe arthritis in my back in 2006. Dr. Threewitt, before even offering any type of pain prescription, pushed me to go to physical therapy and also gave me exercises to do at home to help alleviate the pain. As the years passed, the physical therapy was not helping as much and I REQUESTED that some sort of pain medication be prescribed to me to help me get through my day or sleep better at night. Even when I requested this, she still tried to suggest other options other than prescription drugs, she expressed to me her concerns about addiction and the damage that prescription pain pills could do to my internal organs. She really did everything in her power to keep me from using prescription meds for my back. So, I know first hand, she is NOT a pill pusher in any way. I absolutely love her, I feel like she's a part of my extended family, I am always happy to see her and never feel embarrassed to ask any questions, I feel more comfortable with her than any doctor I have ever been to and would recommend her to anyone who asked for a referral to a fantastic doctor!

Wonderful providers, staff and care I no longer live down the street but still go here for my…read morecare. I always feel heard and not dismissed. Thank you!

I have been seeing Dr Kaplan for well over 20 years. Very caring & kind. Listens, good…read morerecommendations!

I've been seeing Dr.Kaplan for over 30 yrs. He's the best Doctor. Cares about patients, listens,…read moreand he's just a great man.

I am grading his assistant named Jessica. Yelp should have zeros for people like her. I called Dr…read more Kaplan's office months ago. I was running out of medication and needed a refill. I told Jessica that I wanted to transfer back to Dr. Kaplan and to make an appointment. I didn't except him to write a prescription without seeing me. I have been on the medication for over 10 years for HBP. Jessica told me that she would contact my primary doctor and will take care of it. I had to skip days to spread the medication while waiting for Jessica.The other day I phoned and left a message. Jessica called me back with a nasty attitude. She said, I TOLD YOU THAT YOU'RE NOT HIS PATIENT!" I said, "That is not what you said to me." I told her that I had not visited the new doctor for over a year. The doctor is on a sabbatical leave. I did not see her. I explained to Jessica that I lost my uncle and aunt about 6 months ago. I also told her that I lost my mom around 4 months ago and my sister passed away 1 month after my mom's funeral. My sister was heartbroken and couldn't accept the loss. I asked Jessica why did she have an attitude with me. She SHOUTED and said "IT'S YOU! YOU HAVE AN ATTITUDE WITH ME!!!" She then hung up on me. My blood pressure went up to 249/125. I no longer want to go to Dr. Kaplan's office as long as she's there. I am a patient and don't deserve that type of treatment. I went by Dr. Kaplan's on Friday (Yesterday). He was not there. I just want him to know how his assistant treated me. I pray that no one else experience that type of behavior from Jessica. She should consider patients illnesses. I have never had a problem with Dr. Kaplan. He recently referred me to an Endocrinologist. I went to the Endocrinologist. Business owners sometimes have no idea what goes on behind the scenes. So, I don't fault him at all. But, he should have Jessica attend courses on how to work with patients. I'm also old enough to be her mother. She should respect her elders. I believe that Jessica is in the wrong field.

I am also bummed that she is closing her practice. I was only able to interact with her a few…read moretimes. After multiple medical errors over the years by other doctors, that many doctors refused to properly document, she took the effort to review my records and provide the most accurate medical record that I have had since the first error in 2010- proving to be the most ethical doctor I have ever interacted with. It takes a special person to stand up against the flow in medical systems. She is that type of person. The type that would stand up and say that is wrong. Ethical enough not to work for system that were no aligned with her ethical integrity. A very rare find. She even found the root cause of the of the issues that were missed for years along with doing a very thorough GI work up-greatly improving symptoms and lessening risk damaging other organs. Noting that I have been going to a Functional Medicine GI doctor and did not have such a thorough GI work up. I wish her the best and hope that everything is ok with her. We are not sure why she ended up closing her practice, I hope everything is good, but rating her closing her practice is not rating her as the excellent doctor she is. I wish that someone as smart and ethical as her would be filling the space-but that isn't happening-sadly.

So bummed she is closing her practice because she is the best PCP (if not one of the best doctors)…read moreI've had! I started seeing Dr. Michaud last year after my former FNP (and awful GI doc) ignored some serious symptoms. She has a great bedside manner, is smart, proactive, and thinks outside of the box. She even came up with possible diagnoses other specialists missed. Although we never figured out the cause, she took EVERYTHING I told her VERY seriously. As a veteran patient, I cannot count how many doctors downplay or ignore serious symptoms. Dr. Michaud not only does the opposite of those doctors but should also teach other doctors how to take their patients' concerns seriously. I was able to get in the following week after scheduling as a new patient and never had difficulty getting appointments. Her receptionist, Annabelle, and her MA, Rachel are friendly and helpful. I wish I found her sooner and had more time to be her patient. Thanks Dr. Michaud for listening to me and helping me as well as serving as an example for the care I hope to provide my patients as a family physician one day!

I've been seeing Dr. Chhaganlal since 5/2023 when my previous PCP closed her practice. My previous…read morePCP used to work with John Muir Medical Group and actually referred me to a different provider who was booked several weeks out. I had an urgent issue that couldn't wait and Dr. Chhaganlal was able to see me sooner. Great bedside manner, knowledgeable, responsive to messages, and doesn't overprescribe or order unnecessary tests. Even though I only see her a few times a year, she remembers info we've discussed at previous visits (even my applying to med school!). I really like when my doctors know me as a person and not just a chart. She also gives good recommendations, even if she isn't the one to treat me herself. Though she isn't sure if the cause of an ongoing rash on legs I've had for months, she recommended seeing an allergist because all of the allergies in my chart result in rashes or hives (I suspected it was allergy related for that reason). She sent the referral during my appointment (though I have a PPO plan) and I was able to get an appointment with an allergy PA in a few weeks. Hopefully the derm PA or allergy PA can figure out the cause! The staff is friendly, efficient, and responsive. They always respond to my messages for appointments in prescriptions the same or next day. As someone who prefers female providers, I love that all of the providers in this office are women!

Simone R. was exceedingly helpful and patient as I explained what I needed. Her kind demeanor and…read moreknowledge were a plus in helping me. I appreciated her expertise to resolve the issue. Please send my gratitude and appreciation to Simone for a job well done. She is certainly an asset to John Muir Health.

Best. Doctor. Ever…read more I've been seeing her for 6 years now, and I don't have anything negative to say about Dr. Nguyen. I go see her a few times a year for various reasons, and I always come away thinking that I have the best doctor in the world. She remembers things I've told her about my life from like 5 years ago! She's warm, compassionate, very intelligent, and makes me feel like I'm her only patient when I'm there. There is never a hesitation to have any kind of test done that she thinks I might need or to refer me to a specialist. I know she's busy, but I can also always get an appointment either that day or the next day. Today I called her at 11:30 and saw her at 3. She's a family practice doctor, so she sees people of all ages, so I'll be sticking with her for hopefully a very long time. I live in San Francisco, and still drive out to Pleasant Hill to see her...she's definitely well worth the drive.

I liked having Dr. Nguyen as my doctor. I was sad when she closed her practice. I saw her for…read moreseveral years. I believe she is now at the Pittsburg health clinic. I am thinking about just seeing her there as I am not happy with my current doctor.

My husband and I have gone to Dr. Fong for about 20 years. He is an independent doctor. He always…read moregives you time. He caught very early aggressive prostate cancer in my husband which saved his life. He also showed up in the hospital when my husband was at John Muir. At times you have to wait but it is because Dr. Fong is truly caring for his patients. His office managers Jackie and Matu are also outstanding!

Staff sucks. Hate this place. Zero stars if I could. Never returned my calls and won't help me.read more