This is not a party bus/limo! Completely false advertising. This is a transit van that appeared the…read moredriver was living in, two of us were sitting on coolers and a makeshift bench. He claimed he sent photos of the van to us before time, ABSOLUTELY never did that. Driver had very odd communication and arrived late. After taking us to our first stop he tells us he's taking the van to a mechanic and will be back.... At our next stop he got out of the van to try to take photos of an intoxicated girl that was not in our party. We booked based on other positive reviews but please be careful booking (especially ladies). He charged our card 4 different times and had numerous uncomfortable interactions with us all night.

Yan and his perfect limousine service is by far the best that the Tahoe has ever seen in at least…read morethe 58 years we have been full time residents. The timely pickup and communication prior to picking us up late on Sunday night with an absolutely clean and safe vehicle was so welcomed . We will definitely use this service in the future. Bruce and Molly Olson

I called this company simply to get an estimate for wedding transportation, and the experience was…read morevery disappointing. From the start, the person I spoke with sounded like he did not want my business. I politely explained the wedding area and the pickup and drop-off locations I needed, and instead of being helpful, he acted like my questions were unreasonable. The conversation felt rude and dismissive the entire time. What really stood out was being told, "good luck," which was completely unprofessional. I was only asking for basic pricing and service information. I would not recommend this company based on the way they treat potential customers.

Don't answer their phones. I was left at the Reno Tahoe…read moreairport without a ride. Just take an Uber instead

Our driver Justin was extremely impressive . He was punctual and good with directions…read more Our guest all got on and off the shuttle in a speedy fashion and everyone was happy w the service. I'd recommend this service to anyone hosting a big group like we did. Bell limo service was affordable for us and the service was top notch. Thank you Bell and thank you Justin.

We tipped in cash and the driver Kathy took it upon herself to charge an unauthorized additional…read more$40 tip to the card used to book after we were dropped off. Still waiting on the refund they said they would process when we called about this. DO NOT TRUST THEM

This review concerns a wedding transportation service that failed to follow the agreed schedule,…read moreresulting in a 40-minute delay, stranded guests, and significant disruption to the event. The driver ignored the authorized point of contact and accepted unauthorized instructions, causing confusion and missed portions of the wedding timeline. The company's response afterward did not acknowledge responsibility and instead focused on justifying the situation. If you're considering Discover Lake Tahoe Tours for a wedding or any event where timing matters, I strongly encourage you to look elsewhere. I hired this company for my wedding transportation and made it explicitly clear that we had a strict schedule. From the beginning, there were administrative issues that should have been a red flag. I was initially sent the wrong contract for an entirely different group, which raised concerns about their attention to detail. Then, just three days before the wedding, I received an email suggesting we move the initial pickup location away from the valet area off hotel property --making my guests walk further. The result on the day of the event was a disaster. After getting my wedding pictures taken on the way out I found Twenty-six of my guests standing waiting 35 minutes after the shuttle was supposed to have left with them. I then had to personally drive around the resort with my new bride searching for the shuttle. When I finally located the driver, he was sitting in a back parking lot playing on his phone. I was extremely frustrated at this point and did speak to him in an aggressive tone once he dropped everyone off at the reception. When I confronted him, he claimed the lady in charge had instructed him to delay the pickup. There was in fact no lady in charge. He could not and can still not give me a name of this "lady in charge". He never made any effort to contact me--the only person he had been communicating with and the only person authorized to approve any changes--to verify this instruction or confirm a schedule change. Instead, he simply acted on it without question, leaving my guests waiting and completely disregarding the agreed-upon plan. Because of this unnecessary delay, my guests didn't leave the venue for approximately 40 minutes after they were supposed to. We missed our cocktail hour, paid our DJ $350 per hour to perform in an empty room, delayed approximately $5,000 worth of food, and created unnecessary stress and confusion on what should have been one of the most important days of our lives. What made the experience even worse was the company's response afterward. Instead of taking responsibility, I was told that this was a "brand new bus," which has absolutely nothing to do with the fact that the driver ignored the agreed-upon schedule and accepted directions from someone who had no authority to change it. I was also told that he could have charged me an additional $100 because the service exceeded the two-hour booking. The only reason it exceeded two hours was because of the driver's own mishandling of the schedule. To top it off, they complained that they usually receive additional tips--even though I had already been required to prepay a mandatory $100 gratuity. As the customer who paid $800 for this 2 hour service, I expected professionalism, communication, and adherence to the timeline we agreed upon. Instead, I spent part of my wedding day searching for my own shuttle while my guests waited. The lack of accountability was every bit as disappointing as the original mistake. Rather than apologizing and making things right, the company chose to make excuses and imply that I should have been grateful they didn't charge me even more. I cannot recommend Discover Lake Tahoe Tours to anyone planning a wedding or other event where reliability, communication, and professionalism are essential.

I booked a tour around Lake Tahoe for Tuesday, September 16, 2025, through Viator and never…read morereceived a confirmation of the tour. On Sunday, September 14, 2025, I contacted Viator and explained the above and I was in formed I was not booked for a tour. I asked if I could purchase a ticket for the tour and was told not was sold out and the next tour available was Tuesday, September 30, 2025. I checked my Viator account and it did not show a pending or cancelled tour on September 16, 2025. I booked another tour for 199.00 and took that tour. I received a call for the tour driver and said they were waiting for me. I told him what happened and that I was told I did not have a ticket. I checked my credit card statement and was shocked that I was charged 70.00 for the tour when I was I informed I did not have a seat. I filed a request with Viator and was told the refund was declined by Discover Lake Tahoe Tours. Discover Lake Tahoe Tours uses Viator as a third party administrator and if their administrator gives out incorrect information it is not the clients fault but the company(ies). I will not use Viator or Discover Tours again.

I called to get a quote over the phone for a bus for 55 people, and the guy who answered the phone…read morehad a very nasty attitude. He was asking what other bus services charged and began to laugh uncontrollably when I told him I wouldn't give out that information. Guy is money hungry and doesn't care about others. Yikes!!!!

From the owner: We offer group transportation services in Reno, and surrounding areas. Our fleet includes charter…read morebuses, minibuses, party buses and school bus rentals. Perfect for any type of event - corporate events, weddings, and many more!

She is so excited, she can't wait to have her party!!!we will be making a jewlery box painted and…read moredecorated, we are so excited

From the owner: Art education is proven to stimulate the mind and develop imagination and critical thinking, all…read morevital skills for the future success of our children. As budgets grow tighter, art programs, teachers and supplies are cut first. We created the ART Bus as an answer to this problem. The ART Bus' specially designed programs provide opportunities for students to explore all dimensions of art.

We used Sunset Limo today for transportation from RNO to South Lake Tahoe, and I wanted to take a…read moremoment to share how wonderful the experience was. Our chauffeur, Jade, was absolutely amazing. She was professional, friendly, and made the entire trip smooth and enjoyable. I would definitely request Jade again and highly recommend her to anyone using your services. While I'm sure all of your chauffeurs are great, Jade truly stood out. Thank you again to Sunset Limo and Jade. We look forward to using your services again in the future.

I've used this company several times and they are always on time. Extremely reliable. The drivers…read moreare friendly and accommodating. I would highly recommend them for any of your transportation needs.

I used Gold Crest Limo recently to celebrate my husband's birthday with a large group of friends…read more The driver arrived early and was very courteous and professional. The party bus was clean and set up with led lights, music videos, ice, water and champagne glasses. We just brought our own food and beverages. Our group had a great time and will definitely use them again.

From the owner: We are local, right here in Nevada County and are very attentive to your experience. We want to be…read morethe "Best of Nevada County", even though we are the only Limo Service in the area. We also service Sacramento, Reno and Tahoe area.

Great service and trip. Very easy to communicate with and courteous driver. Great price!read more

Love it all !!! This company is top tier ! I would recommend to all friends and family for epic…read moreservice !!