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    Sunset Limousine Services

    4.5 (24 reviews)
    Open Open 24 hours

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    Response time

    50 minutes

    Response rate

    100%

    Services - Sunset Limousine Services

    Limos

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    Not much storage but we got the job done in the party bus

    Needed a ride for a bachelor party Reno to Lake Tahoe. Party bus was well stocked with beers, water, and shots. Smooth ride up and very professional! Also booked a ride from Lake Tahoe to Reno International Airport. The owner or customer service rep advised me to take a regular shuttle back which save us a bunch of $$$ and the ride back was also smooth 5stars for our drivers cause i normally get car sick.

    Alana C.

    Used this company from Reno airport to our resort in Lake Tahoe and it was a fantastic experience. I highly recommend this company and our driver Ed who went above and beyond to show us nearby go-to places and information on the area. We were traveling with a service animal and they could not have been more accommodating. In fact, when we accidentally forgot our dog's suitcase in the SUV, one of their driver's was kind enough to drive over an hour back to the resort to deliver it at 1:30am! A fantastic, reliable company and we will be using them again on our next trip to Tahoe.

    Carrie L.

    We booked this service in February for a March 18th outing to the Mustang Ranch. The company was provided with the time and street address for pickup. They went to the wrong location and so they were late. The driver didn't know the address to the Mustang Ranch so he looked it up and drove us there ... it was 6.3 miles from where we were supposed to be. Again, late. The limo itself was old and beat up. The lights were falling from the ceiling, the A/C didn't function properly or cool to the 60 degree setting. In the back, there were holes in the ceiling for vents but no vents. The driver was annoyed when we asked him to take a picture of the 12 of us. He never opened doors for us or helped us in/out of the limo. After the trip, the company charged another $200 to the credit card we booked with and would not respond to voicemails or emails sent to ask why. Finally had to file a dispute with the credit card company to get their attention and then they only returned $150.

    Thank you Mel , the boys had a great time and you helped make it fun! Sunset limousine you rock!

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    1 year ago

    Wonderful family owned company. Friendly support staff and driver. Prompt and safe. Fair transparent pricing.

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    9 years ago

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    4 years ago

    Such great customer service. Will always use this company when traveling to Reno. Thank you thank you

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    Review Highlights - Sunset Limousine Services

    I highly recommend this company and our driver Ed, who was friendly and professional.

    Mentioned in 3 reviews

    Read more highlights

    Reno-Sparks Cab Co

    Reno-Sparks Cab Co

    2.3(140 reviews)
    4.4 mi

    Cab picked my wife and I up at the requested time early in the morning on 1/1/26 with a van as we…read morehad a lot of luggage and delivered us to the airport on time. Great service...highly recommended!

    This is the WORST COMPANY I have ever in my 73 years of life dealt with. They have a lock on the…read morewheelchair market. My husband is a paralyzed Vet. EVERY time I have called them, they tell me they will pick us at a certain time. We have had plans cancelled so many times because of their arrogant attitudes. They tell you to call 45 minutes ahead. They came 2 hours and 15 minutes after they told me they would be there. Don't need the van anymore. Tonight, they tell me they will be there at 4:45. Assured me. At 5:15 I had somebody help me put him in my car. At 7:00'pm I called to have them Pick us up where we had dinner and they still had me on the list to pick us up at northern nevada state veterans home where they assured me they'd pick us up at 4:45 pm Just now, I called at 11:34 and was told a wheelchair van would be at Northern Nevada State Veterans home in an hour or less. At 12:34 I called to find ETA. They had no idea. At 12:54 I called and was told the driver would be there in less than 8 minutes cause they were in route. At 1:28 I called and was on hold for 5 minutes when I very calmly (my advent mass said patience, Patience, patience) tried to explain the timeline. The lady that answered didn't let me finish, started yelling at me and I do mean yelling and hung up on me. It is now 2.5 hours since I placed the first call. I keep trying to use them, but it never gets better. I have come to the conclusion they do not like veterans. And we are cash paying customers. A couple weeks ago - the day after Thanksgiving, the driver showed up 1 hour early. I hurried to get my husband ready. Flo waited for us. She said it was soooo slow. But they dropped us off at the restaurant 35 minutes before the doors opened. It wa freezing outside and the restaurant let us wait inside. I gave the driver a $30 cash tip!!! Because she wasn't late. The people at the restaurant were familiar with the HORRIBLE service this company provides. They know they are the ONLY game in town and take advantage of disabled people. That's REALLY SAD in my opinion

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    Reno-Sparks Cab Co
    Reno-Sparks Cab Co
    Reno-Sparks Cab Co - Please provide good information for the driver to find you in a timely manner,

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    Please provide good information for the driver to find you in a timely manner,

    Sunset Limousine Services - limos - Updated May 2026

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